auto glass installer resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Auto Glass Technician with successful background repairing and replacing glass in private and commercial vehicles. Good track record producing high-quality work under strict deadlines. Adept at following orders and solving problems with minimal assistance. Demonstrated success in working quickly and accurately to complete a high volume of customer orders in a fast-paced environment. Knowledgeable about different tints, repair strategies and accessories options. Good troubleshooting skills with a diligent nature and superior work ethic.
Skills
Quality assurance
Application skills
Replacing windshields
Mobile work
Cleaning skills
Installing accessories
Installing windows
Diagnostic abilities
Order writing
Troubleshooting malfunctions
Adhesive and seal application
Repairing cracks
Glass installation
Work order preparation
Window glass replacement
Customer service skills
Work History
Auto Glass Installer, 06/2018 to 03/2019 Glass Doctor - Norcross – Tyler, TX,
Applied primer, installed glass and monitored curing.
Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
Provided same level of care and attention to all customers, no matter vehicle value.
Removed particles such as dirt and loose glass from damaged areas.
Replaced windshields and windows in vans, trucks and cars.
Kept work areas organized, clean and free of hazards.
Processed returns of glass and moldings.
Discussed tint and accessories options.
Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
Followed company policies and protocols, and maintained safe and clean driving record to complete delivery services.
Replaced seals around windows to prevent water leakage and protect surrounding structures.
Met or exceeded company-defined quality and production goals.
Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
Provided quality auto glass installation services, windshield replacement and crack repair.
Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from windshield area.
Maintained inventory of automotive tools and installation materials.
Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
Cooled or warmed glass to match temperatures and prevent damage caused by extreme differences.
Cable Installation Technician, 03/2017 to 02/2018 At & T – Waterford, WI,
Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Demonstrated equipment capabilities to customer and responded to questions and complaints.
Collaborated with other workers and customers to resolve issues of deficient communications connections.
Connected components to exterior cable systems and tested connections for adequate power and functional links.
Assembled communication equipment such as wiring, switching equipment and power apparatus.
Repaired and updated equipment to conform to company-wide standards.
Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
Performed troubleshooting of systems with techniques such as speed and ping tests.
Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
Installed and configured new devices and system components.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Responded to service requests during and after business hours.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Worked closely with network administrators and server engineers to deliver quality service.
Coordinated installation of new users and relocations of existing users.
Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
Set up networks and computers for business and residential customers.
Technician, 01/2015 to 02/2017 Northwest Hospital – WA, State,
Maintained quality assurance and customer satisfaction objectives.
Executed diagnostics, troubleshooting and evaluations on HVAC equipment.
Organized work to meet demanding production goals.
Completed job reports and logs immediately following service calls.
Set up and performed test activities.
Read manuals and manufacturer instructions to install and troubleshoot devices.
Performed complex mechanical alignments and calibration of equipment to quality standards.
Conducted tests of components and systems to evaluate performance and identify concerns.
Utilized control mechanisms and hands-on procedures to operate machines.
Implemented, configured and optimized safety standards.
Assisted in developing specialized fixtures, test equipment and procedures for failure analysis.
Education
Baylor University Certificate: Entrepreneurship, Expected in 03/2022 to Hankamer School of Business - Venus, TX, GPA: Status -
GED: , Expected in 04/2015 to Windham School District - Dallas Tx, GPA: Status -
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