authorization registrar resume example with 8+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- Religion:
- Military service:
- :
Summary
Committed professional with experience as Registration Clerk. Smart and focused employee offering outstanding problem solving and task prioritization abilities. Considered valuable asset and willing to take on new responsibilities.
Skills
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Experience
Authorization Registrar, 03/2017 - Current
Comprehensive Pharmacy Services – Huntington, WV
Comprehensive Pharmacy Services – Huntington, WV
- Delivered outstanding service, including interacting with patients, answering patient inquiries and effectively handling any patient complaints.
- Prioritized and organized tasks to efficiently accomplish company goals.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Improved patient care, safety and compliance by partnering with nurses.
- Assisted with patient admission, discharge and transfer to maximize facility efficiency.
- Assessed medical codes on patient records for accuracy.
- Reviewed medical records to meet insurance company requirements.
- Maintained knowledge of new or revised codes and industry regulations to complete accurate coding services, including local coverage determinations.
- Addressed and responded to staff and client inquiries regarding CPT and diagnosis codes.
- Used CPSI system to manage provider schedules and keep calendar organized for out patient and surgery patients.
- Researched and communicated insurance requirements, including patient financial responsibilities and fee-for-service
- Assigned CPT procedure and evaluation and management (E&M) codes for services to assure appropriate billing and reimbursement.
- Performed routine quality assurance audits to promote data integrity.
- Applied HIPAA Privacy and Security Regulations while handling patient information.
Wireless Specialist, 06/2015 - 02/2017
Russell Cellular – City, STATE
Russell Cellular – City, STATE
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
- Detailed product features for customers to provide information for best decisions based on personal needs.
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
- Used on-site computer systems to access figures and documentation associated with available service plans.
- Stayed up to date on store promotions, payment policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
Pharmacy Technician Trainee, 01/2012 - 07/2014
Hunter Pharmacy Services – City, STATE
Hunter Pharmacy Services – City, STATE
- Interpreted and processed medication orders under supervision of the pharmacy director.
- Compiled customer demographic, allergy and medical history background.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Prepared and submitted claims to insurance companies for payment.
- Maintained accurate inventory of medications.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Maintained lines of communication with patients, providing instructions and general support.
- Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
- Efficiently responded voicemails to promote assistance and service to customers.
- Communicated with insurance companies for billing purposes.
- Administered medications as per pharmacist orders.
- Verified insurance benefits to refill medications and upheld fantastic customer service standards.
- Entered orders into system and filled medication orders.
- Ordered out of stock medications to keep inventory well-stocked.
- Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
- Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
- Answered customer questions regarding medication.
- Filled and processed prescriptions, delivering prompt and efficient patient care.
Education and Training
High School Diploma: , Expected in 03/2004
Estacado High School - Lubbock, TX
Estacado High School - Lubbock, TX
, Expected in 08/2018
Lone Star Phlebotomy - Burleson, TX
Lone Star Phlebotomy - Burleson, TX
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Resume Overview
School Attended
- Estacado High School
- Lone Star Phlebotomy
Job Titles Held:
- Authorization Registrar
- Wireless Specialist
- Pharmacy Technician Trainee
Degrees
- High School Diploma
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