audits and compliance specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Talented, self-motivated, professional with demonstrated success in Pharmaceutical and business to business sales for more than ten years. Offering a strong work ethic coupled with exceptional communication and relationship building skills to effectively create lasting relationships and maintain major accounts. Consistently exceeded sales goals for three separate products. Fostered a positive, cooperative team spirit while setting and maintaining high standards of accomplishment.



Obstetrics and Gynecology – Urology –Pediatrics- Endocrinology- Internal Medicine – Primary Care

Audits and Compliance Specialist, 02/2014 to Current
Wondfo UsaBurr Ridge, IL,
  • Monitor PDMA compliance for individual client companies while conducting independent audits, storage site inspections, and closeout services of pharmaceutical sales representatives and management
  • Selected to work on Alcon program to assist outside sales force with consolidating product inventory, barcoding ocular products and providing customer service and training on new RFID Inventory System to individual accounts and hospitals in Northeast region
  • Won AIMS 2019 Achievement Award for top 5% producer and outstanding customer service on Alcon client program.
Territory Sales Manager/Pharmaceutical Sales Representative, 05/2003 to 01/2011
Rcn Telecom ServicesSheridan, OR,
  • Managed sales and marketing of prescription Tindamax (anti-protozoal agent),Urocit K (kidney stone treatment) CitraNatal prenatal, and Ferralet(prescription iron) as well as diagnostic testing to approximately 500 specialty physicians
  • Ranked in district top 3 for SOM growth and number of sales calls per day
  • Consistently exceeded goals for three prescription products in 2006, 2007, 2008, 2009 and 2010
  • Launched Ferralet 2009 ; exceeded goals, ranking among the top 10% nationally
  • Launched Tindamax 2007; exceeded goals, ranking 2nd in the district and among the top 10% nationally
  • Assigned as the district specialist of Medicaid and Managed Care; preparing and presenting subject matter information to management and sales team on a monthly basis
  • Selected to train newly hired employees on developing effective territory routing
  • Attended industry trade shows to maintain working knowledge of products and further identify target customers and follow through on new customer leads
  • Collaborated with partners and created an efficient territory routing strategy and business plan to generate new business
  • Promoted a diverse portfolio of diagnostic testing to Urologists in order to assist in diagnosing and assessing a patient’s metabolic levels for the detection of kidney stone formation
  • Developed presentations, educating and instructing the use of diagnostic tools and graphs to Physicians, Physicians Assistants and Nursing staff.
Sales Representative, 08/2000 to 04/2003
InVentiv HealthcareCity, STATE,

Mission Pharmacal - Sales Representative 5/01-5/03

  • Launched CitraNatal Prenatal in Philadelphia and New Jersey territories and promoted OTC calcium supplements to Obstetrics and Gynecologists, Internal Medicine and Primary Care Physicians
  • Outstanding success penetrating new markets with new prenatal vitamin prescription product; share of market growth consistently well above national average for duration of contract
  • Ranked 2nd among peers in the district for NRX growth
  • Developed strategic business plans and routing system to penetrate new markets
  • Coordinated pharmacy program to introduce, educate and provide marketing resources to pharmacists enhancing account customer service and ensuring product pull through.

Bristol-Myers Squibb–Sales Representative 9/00– 4/01

  • Created sales and marketing strategies for Cefzil( antibiotic), Monopril (ACE inhibitor), and Buspar( antianxiety), targeting: Pediatricians, Otolaryngologists and Primary Care in the Philadelphia metropolitan area.
  • Selected as the specialized high-frequency representative, calling only on the top 20% high volume physicians.
  • Coordinated efforts with territory partners in a team environment to penetrate market and develop and execute territory business plans.
  • Maintained market share well above the national average amid a difficult and ever-changing managed care environment.
Account Executive, 04/1998 to 08/2000
Mid-Atlantic Medical Services IncorporatedCity, STATE,
  • Developed health proposals for Fortune 400 Companies’ employee benefit needs
  • Created 2000 business leads from cold calls
  • Generated $513,000 in sales within nine-month period
  • Consistently achieved 120% or above of weekly sales goals, and ranked within the top Ninetieth percentile of peer group.
Education and Training
Bachelor of Science: Psychology, Expected in to East Stroudsburg University of Pennsylvania - East Stroudsburg, PA
  • Internship; Friends Psychiatric Hospital, Philadelphia, Pennsylvania
  • Completed 500 hours of service while reporting to the Director of Nursing.

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Resume Overview

School Attended

  • East Stroudsburg University of Pennsylvania

Job Titles Held:

  • Audits and Compliance Specialist
  • Territory Sales Manager/Pharmaceutical Sales Representative
  • Sales Representative
  • Account Executive


  • Bachelor of Science

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