Experienced auditing professional proficient in strategies for mitigating risk, reducing costs and enhancing financial processes. Strong planner and problem-solver with excellent verbal and written communication, organizational and leadership skills. Dedicated to optimizing compliance, workflow and processes through in-depth audits and successful improvement strategies. Capable of evaluating documents, data, structures and systems and initiating corrections with a methodical approach. Proficient in Microsoft office and PINC system.
Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.
Use spreadsheet and electronic tracking systems. I also can maintain reports to maximize sales and drive down cost due to damage. Precise attention to detail. Strong communication skills with the customers. Can run reports analyze data and find weak spot to improve performance and sales.
Resolved issues regarding customer complaints and escalated worsening concerns to store managers for remediation. I also did floor sets and helped with the rework of the store front during seasonal changes.
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