Highly motivated, strategic-thinking sales and service professional with over 30 years of expertise in relationship building, cultivating partnerships, securing and retaining top accounts and growing profit channels. Highly adept at multi-tasking, self-starter and self-motivated leader with expertise on expanding network connections, persuasively introducing and revealing customer needs to deliver solutions. Proficient in communicating with policyholders, claimants and key personnel in regards to underwriting, servicing, claim status, internet research, claims processing, working through any questions or concerns, delivering accurate and prompts answers, completing all due diligence, securing and retaining required trailing documents and most importantly, mature, trust-worthy and able to maintain utmost confidentiality while working with clients, employees, co-workers and management. Proactive, well-organized, out-going personality and successful at meeting and exceeding goals through utilizing excellent and proven skills to sell and close based upon empathy and listening cues. Able to work through and adapt closing skills to enable successful relationship building with persons in all demographics including multi-millionaires to impoverished individuals. Proven track record of success.
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2011 Completed Coaching Multi-Lining and Retention Training
2010 Outstanding Leader Award for :Positive DWP Growth
2007 Completed Professional Selling Skills Training
2007 Conference of Champions Sales Award
2006 Completed Making of a CEO Training
2006 Conference of Champion Sales Award
2005 Secured Series 6 License (Retired)
2005 Secured Series 63 License (Retired)2004 Secured Series 6 Securities License
2004 Secured Series 63 Securities License
1999 Co-Founder of Business Referral Network (BRN) of Memphis
1999 Co-created the Operational By-Laws of BRN
1995 Secured Life Insurance Agents License
1995 Secured Accident and Health Insurance Agents License
1987 Secured Property and Casualty Insurance Agents License
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