assembly resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
I am excited to become part of a company that values their employees. I look forward to becoming an asset with my customer service knowledge and skills.
Skills
Process Compliance
Quality Assurance and Control
CAD Software
Assignment Delegation
Dependable and Responsible
Verbal and Written Communication
Deadline Management
Data Entry
Problem Resolution
Decision Making
Attention to Detail
Critical Thinking
Relationship Building
Resource Organization and Allocation
Work History
09/2021 to 01/2022AssemblyCrown Equipment Corporation | Plainfield, IN,
Assisted quality assurance by inspecting items and removing defective parts.
Boxed, labeled and transported items to support assembly operations.
Performed hand-finishing of final products after assembling component parts for items.
Identified machinery malfunctions by performing troubleshooting tasks.
Checked position and alignment of each component to prevent errors and minimize materials waste.
Calibrated equipment to maintain optimal performance.
Assembled components with minimal supervision, exceeding expected project milestones.
Followed outlined specifications to implement assembly plans.
Put hazardous materials in properly marked containers to avoid injuries or contamination.
Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
Conducted quality assurance inspections on finished components and identified issues.
Inspected and tested components, assemblies and power tools for proper functionality.
Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Sampled and tested final products to check conformance with production tolerances.
Completed durable assemblies and subassemblies with hand and power tools.
01/2013 to 10/2014Cosmetologist@Fredbeans | Boyertown, PA,
Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Researched latest trends in hair and makeup to stay updated on color, style and technique.
Maintained client treatment records and designed long-term care programs for return customers.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Processed payments, entering sales in register for prompt customer service.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Created marketing advertisements to increase awareness of services and boost sales.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Answered phone calls and emails to schedule client appointments.
Kept detailed records of customer information and services provided to increase return customers by.
Consistently received positive performance reviews from guests.
Styled hair, makeup and nails for customers for special events and occasions.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
05/2010 to 05/2011Customer Service RepresentativeACS, A Xerox | City, STATE,
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Offered advice and assistance to customers, paying attention to special needs or wants.
Consulted with outside parties to resolve discrepancies and create expert solutions.
Answered constant flow of customer calls with minimal wait times.
Provided information regarding charge accounts and loyalty programs.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Recommended products to customers, thoroughly explaining details.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Answered customer telephone calls promptly to avoid on-hold wait times.
Increased efficiency and team productivity by promoting operational best practices.
Met customer call guidelines for service levels, handle time and productivity.
Trained new personnel regarding company operations, policies and services.
Facilitated inter-departmental communication to effectively provide customer support.
Managed timely and effective replacement of damaged or missing products.
Educated customers about billing, payment processing and support policies and procedures.
10/2004 to 10/2008911 DispatcherHoward County Sheriff's Department | City, STATE,
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Routed calls to police, fire and ambulance service to meet individual call needs.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
Reduced risks and emergency response issues by observing public safety field units.
Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Read system maps and caller information, and documented details in system.
Answered calls from automatic routing system and took basic information from callers.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Resolved problems, improved operations and provided exceptional service.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Served customers and followed outlined steps of service.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Improved operations through consistent hard work and dedication.
Education
Expected in 09/2012 to to Certificate of Completion | CosmetologyRudae's School of Beauty Culture, Kokomo, IN, GPA: Status -
Expected in 06/1997 to to High School Diploma | Maconaquah High School, Bunker Hill, INGPA: Status -
Additional Information
Thank you for your consideration to become a customer service representative with your company.
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