LiveCareer-Resume

assembly resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Professional Summary

I am excited to become part of a company that values their employees. I look forward to becoming an asset with my customer service knowledge and skills.

Skills
  • Process Compliance
  • Quality Assurance and Control
  • CAD Software
  • Assignment Delegation
  • Dependable and Responsible
  • Verbal and Written Communication
  • Deadline Management
  • Data Entry
  • Problem Resolution
  • Decision Making
  • Attention to Detail
  • Critical Thinking
  • Relationship Building
  • Resource Organization and Allocation
Work History
Assembly, 09/2021 - 01/2022
Crown Equipment Corporation Plainfield, IN,
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Boxed, labeled and transported items to support assembly operations.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Identified machinery malfunctions by performing troubleshooting tasks.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Calibrated equipment to maintain optimal performance.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Followed outlined specifications to implement assembly plans.
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.
  • Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Sampled and tested final products to check conformance with production tolerances.
  • Completed durable assemblies and subassemblies with hand and power tools.
Cosmetologist@, 01/2013 - 10/2014
Fredbeans Boyertown, PA,
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Processed payments, entering sales in register for prompt customer service.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Kept detailed records of customer information and services provided to increase return customers by.
  • Consistently received positive performance reviews from guests.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Customer Service Representative, 05/2010 - 05/2011
ACS, A Xerox City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided information regarding charge accounts and loyalty programs.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Recommended products to customers, thoroughly explaining details.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Trained new personnel regarding company operations, policies and services.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Managed timely and effective replacement of damaged or missing products.
  • Educated customers about billing, payment processing and support policies and procedures.
911 Dispatcher, 10/2004 - 10/2008
Howard County Sheriff's Department City, STATE,
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Read system maps and caller information, and documented details in system.
  • Answered calls from automatic routing system and took basic information from callers.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Served customers and followed outlined steps of service.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Improved operations through consistent hard work and dedication.
Education
Certificate of Completion : Cosmetology, Expected in 09/2012
-
Rudae's School of Beauty Culture - Kokomo, IN,
GPA:
Status -
High School Diploma: , Expected in 06/1997
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Maconaquah High School - Bunker Hill, IN
GPA:
Status -
Additional Information

Thank you for your consideration to become a customer service representative with your company.

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Resume Overview

School Attended

  • Rudae's School of Beauty Culture
  • Maconaquah High School

Job Titles Held:

  • Assembly
  • Cosmetologist@
  • Customer Service Representative
  • 911 Dispatcher

Degrees

  • Certificate of Completion
  • High School Diploma

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