animal grooming resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Self-motivated with over 8 years of experience in guest services. Pleasant personality coupled with talents. Service-driven multi-tasker ready to take next step in career.
Skills
Email and telephone decorum
Appointment confirmation
Front office management
Effective planning
Package and mail receipt
Microsoft Office
Meeting arrangements
Hospitality services
Issue handling
Cash transactions
Fluent in english and Spanish
Customer assistance and interaction
Recordkeeping
Administrative skills
Office supplies ordering
Administrative support
Experience
10/2018 to Current
Animal Grooming Veterinary Emergency Group – Denver, CO,
Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
Maintained clean and orderly play yards, kennels and cages.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Bathed, dried and groomed over 6-7 animals each day.
Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
Consulted with clients about desired cuts and styles for individual animals.
Washed, groomed and trimmed each animal to enhance coat health.
Kept dogs safe by remaining alert to environmental conditions.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Collected and documented animal information such as weight, size, physical condition and food intake.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
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Veterinary ReceptionistJack Flash – Effingham, IL,
Set up appointments for checkups and scheduled veterinary consultations and surgical visits for animals.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Process financial transactions for clients.
Worked with clients to processes all financial transactions.
Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
Called patients to schedule appointments, consistently double-checking information and availability.
Managed all administrative needs of medical practice.
Updated group medical records and technical library to support smooth office operations.
Digitized over medical records and organized files.
Transcribed over daily meetings and appointments and organized documents for streamlined office functionality.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Maximized office efficiency by answering incoming calls per day to provide office information and transfer calls to desired personal.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Prepared and sent financial statements to support bookkeeping functions.
Handled office inventory for medical facility, including placing orders.
Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
Answered daily phone calls to schedule appointments and address patient inquiries.
Worked with doctor to prepare correct equipment and supplies for over daily appointments.
Supervised and trained admitting, billing and collection staff.
Interviewed patients to collect medical information and insurance details.
Gathered information to file appeals for medical denials and minimized inaccuracies by maintaining accurate records of approvals.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Created and maintained accurate and confidential patient files.
Updated patient financial information to ensure accuracy.
Managed physician calendar, including scheduling patient appointments and procedures.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy office.
Secured, organized and updated animal records and financial documentation.
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Cashier/Retail Sales AssociateSally Beauty Supply – City, STATE,
Processed payments and maintained accurate drawers to meet financial targets.
Maintained current store, product and promotional knowledge to drive consistent sales.
Bagged, wrapped and packaged purchases according to customer needs.
Provided every customer with professional and polite support for sales and service needs.
Worked with off-site locations to find desired items for customers.
Initiated friendly conversation with each customer to determine level of assistance required.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Generated brand awareness and positive product impressions to increase sales.
Promoted brand through event marketing, demonstrations and sales.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Stocked, replenished and organized inventory, completing tasks faster than average associates.
Adhered to all company initiatives and achieved established goals for each.
Fostered customer retention by assessing and meeting product needs.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Help customers load purchased equipment when necessary.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Offered coupons and special deals to increase quantity of customer spending.
Answered questions about current promotions and resolved issues according to store policies.
Followed all company policies, rules and procedures to promote company goals and ensure safety.
Increased sales by [Number]% through suggestive selling and
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Prepared products for promotional sampling during in-store demonstrations.
Assisted customers by checking system to find merchandise at other locations, arranging for shipments and delivery.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Assisted in ringing up sales at registers and bagging merchandise.
Proactively engaged shoppers, providing assistance and information on merchandise and product features.
Helped customers by answering questions and locating merchandise.
Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Promoted customer satisfaction.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Built customer loyalty by engaging with and identifying product needs of customers.
Built customer loyalty by engaging with and identifying product needs of customers.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Completed all assigned training to stay updated on important policies and procedures.
Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
Drove sales by effectively upselling and cross-selling products to maximize profitability.
Provided outstanding customer service customers daily, increasing customer service feedback scores.
Assisted customers in finding or selecting items.
Managed cash register operations using POS system including processing sales and returns.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
Expected in 06/2007 to to
High School Diploma: Thomas Kelly High School - Chicago,Illinois , GPA: Status -
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