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airbnb host resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Accomplished property manager with 17 years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Accomplished [Job Title] with [Number] years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Skills
  • Community relations
  • Customer service
  • Decision-making
  • People skills
  • Work ethic
  • Decision Making
  • Administrative Leadership
  • Tenant and Owner Liaising
  • Grounds and Facility Inspection
  • Complaints Investigation
  • Clear Communication
  • Creative and Adaptable
  • Data Entry
  • Property Showing
  • Customer Relations
  • Schedule Coordination
  • Basic Mathematics
  • Complex Problem Solving
Experience
Airbnb Host, 03/2018 - Current
Bluestone Properties Louisville, KY,
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Answered telephones to assist customers and resolve issues.
  • Employed sales techniques to boost sales and services.
  • Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
  • Assist guests at check-in, providing information on various services within the home and places of interest around Monroe.
  • Furnished, decorated, and cleaned within the budget.
  • Provide a safe, attractive, quiet place to stay.
  • Maintain house, yard, and pool
Property Manager , 01/2009 - 07/2019
Bluestone Properties Chattanooga, TN,
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Educated clients on lease and rental agreements.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Monitored and documented all income, including delinquencies.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Assisted property owners in locating tenants to lease or rent available space.
  • Prepared and submitted reports to supervisor.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited all maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Planned and conducted meetings to enable residents to voice concerns and provide forum for issues to be addressed.
  • Prepared sales contracts, researched customer needs.
  • Entered property data into Rentmanager computer system and checked values against similar properties.
Property Manager, 07/1999 - 07/2005
Sims Paving, Inc. @ Simmeron Park, LLC City, STATE,
  • Handled resident complaints and expedited all maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Planned and conducted meetings to enable residents to voice concerns and provide forum for issues to be addressed.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Educated clients on lease and rental agreements.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Monitored and documented all income, including delinquencies.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Assisted property owners in locating tenants to lease or rent available space.
  • Prepared and submitted reports to supervisor.
  • Entered property data into [Type] computer system and checked values against similar properties.
Education and Training
Associate of Arts: , Expected in 03/2022
-
University of Phoenix - Tempe, AZ
GPA:
Status -
High School Diploma: , Expected in 05/2001
-
First Colonial High School - Virginia Beach, VA
GPA:
Status -

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Resume Overview

School Attended

  • University of Phoenix
  • First Colonial High School

Job Titles Held:

  • Airbnb Host
  • Property Manager
  • Property Manager

Degrees

  • Associate of Arts
  • High School Diploma

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