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Administrative Secretary Resume Example

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ADMINISTRATIVE SECRETARY
Professional Summary

Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Skills
  • Spreadsheet development
  • Billing and Invoicing
  • Database administration
  • Scheduling and calendar management
  • Routing mail
  • Customer and client relations
  • Customer relations and communications
  • Memorization and recall
  • Overseeing automated databases
  • Program files maintenance
  • Meeting arrangements
  • Records management
  • Restocking supplies
  • Accounting familiarity
  • AP/AR proficiency
  • Administrative support
  • Sorting and labeling
  • Filing and data archiving
  • Social media knowledge
  • Appointment setting
  • Office management
  • Advanced clerical knowledge
  • Correspondence handling
  • Employee timesheet processing
  • Recordkeeping
  • Documents filing
  • Report analysis
  • Organizing mail
  • Faxing paperwork
  • Data entry
  • Spreadsheet management
  • Documentation and control
  • Payroll and budgeting
  • Workflow planning
Work History
Administrative Secretary, 07/2018 to Current
Riddle Brook School – Bedford, NH
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Sorted, opened and routed incoming correspondence and deliveries to process receivables and have invoices processed in a timely manner..
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Provided clerical support to school employees by copying, faxing and filing documents.
  • Received and routed business correspondence to correct departments and staff members.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Recorded expenses and maintained accounting records in [Software].
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Front Office Secretary, 02/2010 to 06/2018
Hollis Brookline Middle School – Hollis, NH
  • Supported [Type] staff on special assignments, including [Type] and [Type] projects, through [Action] and [Action].
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
  • Entered [Type] data using [Software], following procedures to keep information private.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Received and routed business correspondence to correct departments and staff members.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Edited [Type] and [Type] documents to keep all company materials free of grammar errors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
School Secretary, 09/2008 to 02/2010
Heron Pond Elementary School – Milford, NH
  • Processed student registrations and withdrawals.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Education
High School Diploma: 06/1979
Milford Area Senior High School - Milford NH
  • Majored in Business Classes[Subject]
Computers And Business ClassesNH Community Vocational College - Nashua NH
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Resume Overview

Companies Worked For:

  • Riddle Brook School
  • Hollis Brookline Middle School
  • Heron Pond Elementary School

School Attended

  • Milford Area Senior High School
  • NH Community Vocational College

Job Titles Held:

  • Administrative Secretary
  • Front Office Secretary
  • School Secretary

Degrees

  • High School Diploma : 06/1979
    Computers And Business Classes

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