Flexible and motivated worker eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ready to learn, outgoing and results-focused.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
Followed national, state and local safety, health and sanitation guidelines to protect guests.
Verified cleanliness of glassware, china and flatware.
Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
Took to-go phone orders from guests following outlined procedures.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Read arriving order tickets, placed onto ticket track and periodically checked cooking times on orders.
Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Food Server, 11/2015 - 06/2016 Arcola Country Club – City, STATE,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Calculated charges, issued table checks and collected payments from customers.
Relayed orders and special requests to cooks.
Collaborated with host, bus person and cook to serve up food and beverage options.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Set up dining room to meet hospitality and service standards.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Retail Sales Associate, 12/2013 - 05/2015 TJ Max – City, STATE,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Generated brand awareness and positive product impressions to increase sales.
Drove sales by successfully employing upselling and cross-selling strategies.
Education and Training
High School Diploma: , Expected in 06/2016 - Lodi High School - Lodi, NJ GPA:
Honor Roll
Ranked in Top 30% of class
Ranked in Top 3% SAT scores of class
Associate of Arts: , Expected in - Bergen Community College - Paramus, NJ GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
