accounts payable receivable accountant resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Jessica Claire is a hardworking and reliable individual, with a strong ability in achieving any task given. Offering both a professional and respectable approach. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Sales tax reporting
Payroll administration
Transaction verification
Account reviewing
Entry recording
Vendor relations
General ledger accounting
Experience
09/2000 to 04/2003Accounts Payable/Receivable AccountantPatient Account Services | Chantilly, VA,
Prepared and updated vendor files, including tax and insurance information.
Coded invoices and other records to maintain organized and accurate records.
Assisted with month-end and year-end closings to support accounting system accuracy.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Processed and reconciled 400+ purchase parts, raw materials, and freight invoices weekly.
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
08/1999 to 09/2000Front Desk ManagerVerizon | Mesa, AZ,
Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
Supervised front desk operations to ensure that all guests received superior customer service from hotel staff.
Developed lasting relationships with guests that built loyalty and drove hotel revenue.
Arranged special accommodations for guests to maintain optimal satisfaction.
Managed customer complaints and rectified issues to complete satisfaction.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Facilitated front desk operations for busy high-volume hotel.
Oversaw cash and credit card payment transactions at the front desk.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Managed guest check-in and check-out procedures, reservations and payments.
Monitored reservations to track incoming parties and special events.
Worked with room service, housekeeping, maintenance and security to meet all guest needs.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Mentored new staff on correct procedures, compliance requirements and performance strategies.
Replied to telephone, email, and in-person inquiries regarding reservations, hotel information, and guest concerns.
11/1997 to 01/1999Shoe Sales AssociateKmart | City, STATE,
Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
Seated customer to measure feet and properly fit with correct size shoes.
Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Educated customers on product and service offerings.
01/1995 to 01/1998Waitress/HostessIHOP Restaurants LLC | City, STATE,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Increased sales of high margin menu items through effective upselling.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
Expected in 01/1996 to to GED | Maple Woods Community College, Kansas City, MO, GPA: Status -
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