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Accounts Payable/Receivable Accountant Resume Example

Resume Score: 80%

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ACCOUNTS PAYABLE/RECEIVABLE ACCOUNTANT
Summary

Jessica Wilson is a hardworking and reliable individual, with a strong ability in achieving any task given. Offering both a professional and respectable approach. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Sales tax reporting
  • Payroll administration
  • Transaction verification
  • Account reviewing
  • Entry recording
  • Vendor relations
  • General ledger accounting
Experience
Accounts Payable/Receivable Accountant | 09/2000 to 04/2003Muzak Client Service Center - Kansas City, MO
  • Prepared and updated vendor files, including tax and insurance information.
  • Coded invoices and other records to maintain organized and accurate records.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Processed and reconciled 400+ purchase parts, raw materials, and freight invoices weekly.
  • Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Front Desk Manager | 08/1999 to 09/2000Inn Town Lodge - Kansas City, MO
  • Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
  • Supervised front desk operations to ensure that all guests received superior customer service from hotel staff.
  • Developed lasting relationships with guests that built loyalty and drove hotel revenue.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Facilitated front desk operations for busy high-volume hotel.
  • Oversaw cash and credit card payment transactions at the front desk.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Monitored reservations to track incoming parties and special events.
  • Worked with room service, housekeeping, maintenance and security to meet all guest needs.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Mentored new staff on correct procedures, compliance requirements and performance strategies.
  • Replied to telephone, email, and in-person inquiries regarding reservations, hotel information, and guest concerns.
Shoe Sales Associate | 11/1997 to 01/1999Kmart - Independence, MO
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Seated customer to measure feet and properly fit with correct size shoes.
  • Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
  • Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
Waitress/Hostess | 01/1995 to 01/1998IHOP Restaurants LLC - Kansas City, MO
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Increased sales of high margin menu items through effective upselling.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
Maple Woods Community College - - Kansas City, MO | GED01/1996
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Resume Overview

Companies Worked For:

  • Muzak Client Service Center
  • Inn Town Lodge
  • Kmart
  • IHOP Restaurants LLC

School Attended

  • Maple Woods Community College

Job Titles Held:

  • Accounts Payable/Receivable Accountant
  • Front Desk Manager
  • Shoe Sales Associate
  • Waitress/Hostess

Degrees

  • Maple Woods Community College - Kansas City, MO | GED

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