LiveCareer-Resume

academic advisor i resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Confident
  • Empathetic
  • Strong Communicator
  • Professional Advanced Writing Skills
  • Self-Management
  • Willingness to learn
  • Detail oriented
  • Staff Training
  • Team Management
  • Diligent Follow Through
  • Leadership and Change Management
  • Skilled in Microsoft Office
Work History
Academic Advisor I, 08/2014 - Current
Temple University PA, State,
  • Developed academic advisement plans for College of Safety & Emergency Services to determine appropriate safety courses based on career goals of students
  • Served as liaison between student and University with regard to curriculum choices and university policies and procedures
  • Disseminate information to students who require help accessing various processes within university
  • Served as single point of contact for over 800 students with responsibilities that include updating Degree Action Plan and providing academic sound advice to at-risk students
  • Updated and recorded information pertinent to student progressing in their degree
  • Provided academic sound advice to at risk students
  • Exchanged student information with other colleagues or universities in accordance with Privacy Act and other applicable state and national laws
  • Advanced Microsoft Word, Excel and Outlook knowledge demonstrated by daily use for effective communication and organization
  • Plan and schedule time to complete expected daily, weekly and monthly tasks by deadline
  • Demonstrated multitasking abilities by speaking to multiple students daily and effectively managing academic records.
  • Handled uncomfortable conversations with students who chose to go against academic advice
  • Demonstrated communication skills through consciously paying attention to detail to avoid miscommunication
  • Spoke effectively before large group meetings as chair and co-chair of Professional Development committee
Sales Consultant, 07/2011 - 08/2014
Jerry Seiner South Jordan South Jordan, UT,
  • Developed strong relationships with customers to successfully sustain average sales record of 12-20 cars per month
  • Qualified buyers by understanding buyer's requirements and conducting needs assessment to build rapport
  • Studied competitor’s vehicles and was able to demonstrate comparison through compare and contrast strategies
  • Evaluated and inspected vehicles that came in on trade as well as at presentation of vehicle to customer at end of sale
  • Advanced understanding of automobiles by studying different models, capabilities, and features
  • Responsible for teaching and demonstrating "walk around" training of vehicle in front of sales staff
  • Trained new hires in selling techniques and product knowledge
  • Worked cooperatively in competitive team environment.
  • Effective and honest communication to customers and sales staff to further selling of vehicles.
Store Manager, 09/2010 - 02/2011
Natural Grocers Mission, KS,
  • Responsible for monitoring and overseeing general activities in successful store.
  • Supervised five sales personnel and ensured quality performance and exceptional customer service.
  • Conducted performance evaluations
  • Brought in new business sales contracts to help meet monthly sales volume expectation with increase in sales of over 70%.
Education
Associates of Science: Occupational Safety and Health, Expected in 01/2018
-
Columbia Southern University - Orange Beach, Alabama
GPA:
Status -
Bachelor of Science: Music Therapy and Psychology, Expected in 12/1992
-
Slippery Rock University - Slippery Rock, Pa
GPA:
Status -
Accomplishments

2017-2020: As one of 40 Academic Advisors at Columbia Southern University, I was chosen along with five other advisors to assist in the development and implementation of a special protocol of advising for first time students. After a year of keeping detailed data using excel spreadsheets that targeted retention and graduation rates, the prototype was accepted and is being implemented. We were able to prove that building relationships with higher frequency of contact is better for the students and increases retention in enrollments and graduation rates over 80%.


2017- 2020: While I was working as an Academic Advisor, I volunteered to chair the Professional Development committee for 2 years and then co-chair for one year. I planned and facilitated monthly meetings that provided resources and skills to improve professional development. We also collaborated with the Motivation and Morale committee on several occasions. The Professional Developments main responsibility was to present the annual Advising Seminar. I brought in outside presenters as well as solicited inside presenter to cover a variety of topics as breakout sessions to help the academic advisors be more knowledgeable and improve the advising experience for our students. I also secured a main speaker and organized a budget for the food to be catered for the all-day event.



By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Columbia Southern University
  • Slippery Rock University

Job Titles Held:

  • Academic Advisor I
  • Sales Consultant
  • Store Manager

Degrees

  • Associates of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: