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4th Regional Cyber Center Pacific Army Enterprise Systems Operations Division Noncommissioned resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

I am seeking employment in Georgia as an Information Technology Systems Administrator in order to improve myself professionally. I have 22 years of experience in the US Army where I have held various positions of leadership from First Sergeant down to Squad Leader. I have experience in Systems Administration, Network Infrastructure, Information Security, Cryptography, and various related fields. I am an excellent leader and would be a versatile and adaptable addition to any team.

Skills and Certifications
  • Active Secret Security Clearance
  • Installation of Army Enterprise service equipment
  • Windows Operating System 10, 7
  • Microsoft Active Directory (AD)
  • Microsoft System Center Configuration Management (SCCM) 2012, 2007
  • Microsoft Office Products 2013, 2010
  • VMware ESXi 6.0, 5.5, 5.1
  • VSphere Client 6.0, 5.5 
  • Remedy IT Service Management (ITSM) 8.1, 7.6
  • Storage Area Network (SAN)
  • Information Management Officer (IMO)
  • Information Assurance Security Officer (IASO)
  • CompTIA Security + Certified 
  • Army Basic Instructors Course Certified
  • Training Developer Certified
  • Systems Approach to Training Course (SAT)
  • Digital Tactical Operations Center Course (DTOC) 
  • Army Battlefield Command System (ABCS)Equipment
  • Battle Command Server (BCS) 
  • Force XXI Battle Command Brigade and Below/Blue Force Tracker (FBCB2/BFT)
  • Command Post of the Future (CPOF)
  • Global Broadcast Service (GBS)
  • LanWarNet (LWN)Blackboard Collaboration Portal/Server Manager

Work History
4th Regional Cyber Center-Pacific Army Enterprise Systems Operations Division Noncommissioned Officer in Charge (NCOIC), 07/2013 to Current
United States ArmyCity, STATE,
  • NCOIC of the Army Enterprise Systems Operations Division at the 4th Regional Cyber Center-Pacific.
  • enables mission command for the U.S. Army in the Pacific spanning 105 million square miles to include Hawaii, Alaska, Japan, Okinawa, Guam, and the Kwajalein Atoll.
  • provides local area networking, information security, configuration management, help desk support, collaboration tools, web services, and systems integration for over 30,000 users.
  • supports three regionally aligned, network enterprise centers to enable unified land operations for U.S. Army pacific Commands.
  • Oversee the daily performance of computer systems.
  • ensure proper installation of cables, operating systems and software.
  • maintain records of daily data communication transactions, problems and remedial actions taken.
  • refers major hardware and software problems and defective products to vendors or technicians for service.
  • follows internal procedures for change management, incident management, and escalation.
  • creates and maintains databases, network accounts and programs for specific unit needs.
  • escalates unresolved issues to appropriate level.
  • provides after-hours support for applications and project efforts when needed.
  • implements and administers advanced Microsoft technologies.
  • implements new services into production.
  • collaborates with higher headquarters to plan and implement new technology.
  • ensures proper release and maintenance of all systems.
First Sergeant C Company 304th ESB, 07/2012 to 07/2013
United States ArmyCity, STATE,
  • responsible for the execution and enforcement of policies, standards of performance, training and conduct of enlisted personnel of the unit.
  • responsible for guiding the Platoon Sergeants, Platoon Leaders, and Company Commander on all enlisted matters.
  • responsible for the health, welfare, training, discipline, morale, professional development, and combat readiness of 125 Soldiers and 10 Korean Augmentees To the United States Army (KATUSAs).

 

Digital Tactical Operations Center Non-commissioned Officer In Charge, 03/2010 to 06/2012
United States ArmyCity, STATE,
  • served as an Instructor/Writer in the Information Dissemination Management Division, 442nd Signal Battalion, Signal Center of Excellence School.
  • responsible for developing, training, and instructing the 254A Warrant Officer Basic (WOBC) and Warrant Officer Advanced Course (WOAC), Career Management Field (CMF) 25B and 25U Senior Leaders Course (SLC) and Advanced Leaders Course (ALC), and the Information Systems Manager Course (FA53).
  • instructed students on Integrated Systems Control and Digital Tactical Operations Center to include ABCS, BCS, FBCB2/BFT, CPOF, and GBS with an annual class load of 1500 students.
Training Developer/Instructor Writer, 02/2009 to 03/2010
United States ArmyCity, STATE,
  • served as the Subject Matter Expert responsible for the development and implementation of the 25C Initial Entry Training materials.
  • developed and reviewed lesson plans, Program of Instructions, student handouts, exams, and 25C Soldier's Manuals.
  • reviewed and recommended changes to the Army Correspondence Course Program, Field Manuals, Army Training Evaluation Programs, and Computer-Based Training.
  • reviewed waiver requests submitted by Reserve Units.
  • evaluated MOS 25C Initial Entry courses for the Transmission Systems Training Development Branch.
Telecommunications Systems Chief, 2008 to 03/2009
United States Army, STATE,
  • primary advisor for the Iraqi Army's communications personnel advising counterparts on basic networking of computers, basic telephone requirements, and basic radio communications.
  • team subject matter expert responsible for the maintenance and operation of the team's communications systems.
  • monitored the status of unit and subordinate unit signal support equipment.
  • prepared and wrote the signal annex of the unit's operations orders, operations plans, and the team SOP.
  • served as the Military Transition Team Communications and COMSEC officer and supervised all communication activities.
  • accountable for over $4,000,000 dollars.
Education
Associates: Criminal Justice, Expected in Current
Troy University - Troy, AL
GPA:
  • 48 credits completed towards degree.

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Resume Overview

School Attended

  • Troy University

Job Titles Held:

  • 4th Regional Cyber Center-Pacific Army Enterprise Systems Operations Division Noncommissioned Officer in Charge (NCOIC)
  • First Sergeant C Company 304th ESB
  • Digital Tactical Operations Center Non-commissioned Officer In Charge
  • Training Developer/Instructor Writer
  • Telecommunications Systems Chief

Degrees

  • Associates

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