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vocational rehabilitation counselor resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated Vocational Rehabilitation Counselor adept at performing comprehensive vocational assessments and maintaining case files. Experienced in helping individuals with mental, physical and emotional disabilities.

Skills
  • Documentation skills
  • Case management
  • Resource advocacy
  • Comprehensive vocational assessments
  • Transition planning
  • Community relations
  • Employment market understanding
  • Problem resolution
  • Training & Development
  • Relationship building
  • Flexible
  • Organizational skills
  • People skills
Experience
Vocational Rehabilitation Counselor, 08/2020 - Current
County Of Merced Merced, CA,
  • Managed load of multiple cases on consistent basis.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
  • Helped individuals address disabilities and put together career plans.
  • Reviewed and clarified case notes, processed daily case work assignments and document retention, and conducted record searches to support field investigators.
  • Led presentations aimed at developing comprehensive programs to meet community employment, housing, transportation, medical and crime prevention needs.
  • Collaborated with treatment team members to teach clients basic living skills.
  • Documented and filed patient health reports and charts.
  • Prepared patients for self-management and decision-making responsibilities.
  • Collaborated with various healthcare professionals to plan rehabilitation programs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Waitress, 07/2021 - 09/2022
Monarch Casino Black Hawk Black Hawk, CO,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
Waitress, 05/2012 - 08/2022
Monarch Casino Black Hawk Reno, NV,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Cleared table and bussed dishes to allow for quick setups.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
Education and Training
Bachelor of Arts: Criminal Justice, Expected in 05/2020
-
Saint Joseph's College of Maine - Standish, ME,
GPA:
Status -

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Resume Overview

School Attended

  • Saint Joseph's College of Maine

Job Titles Held:

  • Vocational Rehabilitation Counselor
  • Waitress
  • Waitress

Degrees

  • Bachelor of Arts

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