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Valet Resume Example

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VALET
Professional Summary

Recent graduate with a degree in Information Systems. Dedicated, responsible and detail-oriented with a valuable combination of analytical and creative abilities to improve processes and productivity. An excellent team player with strong interpersonal communication skills and an enduring commitment to exceptional customer service.

Education
San Diego State University - City, State05/2019Bachelor of Science: Business Administration, Information Systems
Academic Accomplishments/Experience

Information Systems Analysis

  • Won team award for creative design in Analysis project. Semester long class where as a team, needed to create, improve, and present a new system for a community member.
  • Simulated real life team situations; strong collaboration was needed to effectively complete assignments and each of us were dependent on one another to carry out a viable system on time.
  • Frequently communicated among team members to have system delivered on time to the right specifications.
  • Listened to critical client feedback and made necessary adjustments to system.
  • Orally communicated results to panel of judges who worked for other companies.
  • Demonstrated great customer service when communicating with our client; asked for their needs, showed our plan and kept them updated throughout the semester.
  • All deliverables were thoroughly checked for errors and put together into a portfolio that was easy for the client to read.
  • Used Tableau software to show analytic results to our client.
  • Created deliverables which included use cases, DFDs, User interface design, Activity diagram, Data Model, and System architecture created in AWS.

Information Systems Design

  • Collaborated with team of six in the development of design project for a client that solved their problem of eliminating redundant information within their current information system.
  • Designed a more efficient system to enter employee information and assign roles within the clients company.
  • Very hands-on with projects involved in the System Development Life Cycle (SDLC).
  • Designed background for a new system that would be improve an existing one for a client. Created a plan to build and test the system including feasibility and cost/budget constraints. Finally, learned what was needed to monitor the system after implementation.

Networks and Data Communication

  • Issued a request-for-proposal for a new network design for a client. Showed competency in computer network concepts.
  • Solved network related problems by trial-and-error, troubleshooting and online resources to maintain a viable working network for the client.
  • Experience with Routing, switches, IoT, Packets, Subnets, Cloud types, WAP, WAN types, Wired and Wireless topologies, VLANs, TCP/IP, public and private IP addresses, Client/server systems.
  • Created a virtual machine of mac software on PC.
  • Experience with packet-tracer software setting up various networks; solved network-related problems that occurred within the program.
  • Created virtual networks through packet-tracer. Configured measures for network access and security within inter networks.
  • Thorough knowledge of internet architecture and IT principles was gained.

SAP and ERP

  • Installed SAP software on virtual machine.
  • Used analytic tools to assist in ERP planning.

Database Management

  • Collaborated with a team of 4 in a SQL Database project using Microsoft Access.
  • Worked effectively with team through constant communication to create database system.
  • Created uses cases to assist in carrying out certain tasks created in our system.. Then translated into database using SQL.

E-Business and Web Development

  • Created a website from scratch using HTML and CSS.
  • Followed troubleshooting techniques to solve progam errors.
  • As a team created an e-commerce website using AWS as platform
Skills
  • Proofreading and editing
  • Written and oral communication
  • Microsoft office (Word, Excel, Access, Visio)
  • Attention to Detail
  • Team Player
  • Problem solving
  • Time management
  • Collaboration, team work, and Project coordination
  • Requirements gathering
  • Organization
  • Report Preparation
  • Application installations
  • Troubleshooting and diagnostics
  • Customer service expert
  • Bilingual: English and Spanish
Work History
Valet | Firstservice Residential - Centreville , VA12/2017 - Current
  • Park and retrieve cars according to customer needs at UCSD hospital in Hillcrest, San Diego
  • Determined customer needs by asking relevant questions and listening actively to responses
  • Help around 60 people per day at hospital with parking and various other questions
  • Work with superior customer service and attention to detail
  • Troubleshooted phone software or service use and installed new OS on company computers.
  • Used SQL at UCSD Hospital to enter new client information and extract certain information.
  • Hours worked per week: ~ 30 hrs.
Merchandise Associate | Hanes Brands - High Point , NC04/2017 - 10/2017
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Answered customer questions regarding store merchandise, department information and pricing
  • Hours worked per week: ~ 35 hrs.
Customer Service Associate | Safelite Autoglass - Summerville , SC08/2015 - 04/2017
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Hours Worked per week: ~ 25 hrs.
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Your resume earned a perfect score!

Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!

100Excellent
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Target job
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • San Diego State University

Job Titles Held:

  • Valet
  • Merchandise Associate
  • Customer Service Associate

Degrees

  • Bachelor of Science : Business Administration, Information Systems

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