(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview
Dedicated customer service representative motivated to maintain customer satisfaction and company success. Reliable and driven with proven ability to establish rapport with clients.
Core Strengths
  • Seasoned in conflict resolution
  • Superb intrapersonal communication skills.
  • Energetic work attitude
  • courteous demeanor
  • Record-keeping
  • activity leadership
  • Strong multi-tasking abilities
  • Adaptive team player
  • Strong organizational skills
  • Markdown/promotional procedures
  • Store maintenance ability
  • Opening/closing procedures
Educational Background
Suffolk county community college Selden, NY Expected in Associate of Arts : Liberal Arts - GPA : *In progress* Current GPA 4.0
Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Just Kids - Teachers aide
City, STATE, 01/2013 - Current
  • Assisted teacher in implementing lesson plans.
  • Maintained accurate and complete student records.
  • Managed behaviors.
  • Gave individual attention to students in need of extra support.
  • Prepared classroom materials.
Victoria's Secret - Cashier and stock associate.
City, STATE, 04/2011 - 2013
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  •  Excelled in exceeding daily credit card application goals.
  • Unloaded merchandise, priced, replenishing shelves, and back stocked
  • Shrink and loss prevention.
Bed Bath And Beyond - Sales and stock associate
City, STATE, 09/2009 - 02/2011
  •  Met incoming customers and provided immediate assistance.
  •  Listened to customer needs and preferences to provide accurate advice. 
  • Completed purchases with cash, credit and debit payment methods. 
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Unloaded merchandise, priced, replenished floor and back stocked

Cash handling, Shipping and receiving, Professional and friendly, Careful and active listener, Strong public speaker, Multi-tasking

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School Attended

  • Suffolk county community college

Job Titles Held:

  • Teachers aide
  • Cashier and stock associate.
  • Sales and stock associate


  • Associate of Arts

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