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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview
Dedicated customer service representative motivated to maintain customer satisfaction and company success. Reliable and driven with proven ability to establish rapport with clients.
Core Strengths
  • Seasoned in conflict resolution
  • Superb intrapersonal communication skills.
  • Energetic work attitude
  • courteous demeanor
  • Record-keeping
  • activity leadership
  • Strong multi-tasking abilities
  • Adaptive team player
  • Strong organizational skills
  • Markdown/promotional procedures
  • Store maintenance ability
  • Opening/closing procedures
Educational Background
Suffolk county community college Selden, NY Expected in Associate of Arts : Liberal Arts - GPA : *In progress* Current GPA 4.0
Accomplishments
Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Just Kids - Teachers aide
City, STATE, 01/2013 - Current
  • Assisted teacher in implementing lesson plans.
  • Maintained accurate and complete student records.
  • Managed behaviors.
  • Gave individual attention to students in need of extra support.
  • Prepared classroom materials.
Victoria's Secret - Cashier and stock associate.
City, STATE, 04/2011 - 2013
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  •  Excelled in exceeding daily credit card application goals.
  • Unloaded merchandise, priced, replenishing shelves, and back stocked
  • Shrink and loss prevention.
Bed Bath And Beyond - Sales and stock associate
City, STATE, 09/2009 - 02/2011
  •  Met incoming customers and provided immediate assistance.
  •  Listened to customer needs and preferences to provide accurate advice. 
  • Completed purchases with cash, credit and debit payment methods. 
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Unloaded merchandise, priced, replenished floor and back stocked
 

Skills
Cash handling, Shipping and receiving, Professional and friendly, Careful and active listener, Strong public speaker, Multi-tasking

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Resume Overview

School Attended

  • Suffolk county community college

Job Titles Held:

  • Teachers aide
  • Cashier and stock associate.
  • Sales and stock associate

Degrees

  • Associate of Arts

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