supvr admin oper spec branch chief internal oper resume example with 16+ years of experience
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Goal-oriented [Job Title] polished in identifying and implementing process improvements. Offers expertise in time management and communications across various levels of personnel and management. Dedicated to representing establishment with friendly, professional demeanor.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
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- Developed administrative processes to achieve organizational objectives and improve office efficiency.
-Serve as the Branch Chief over Internal Operations and I serve as a leader in the HRM Deputy Director area reporting to the Chief of Staff.
-Supervise 12 employees.
-Serves as Acting Chief of Staff for ASC, HRM (Human Resource Management).
-Provide advice for management officials on a full range of administrative management functions and the effective use of financial, logistical, and workforce management.
-Responsible for the management and strategic planning of essential central services and processes that support the core business of the Human Resource Management organization.
-Responsible for the management of the following programs: Safety Program, Leasing Strategy Support, Building Space, Utilities, Maintenance, Logistics, Conference Room Management, Technology, Mail Room Management, Records Management, Training, Onboarding HRM Employees 900+, Property Management (personal and accountable property), Civil Rights, Freedom of Information Act (FOIA), and Lapse in Funding (Furlough).
-Plan, develop, and execute the administrative functions of Internal Operations which oversees programs that consist of a variety of functions.
-Stream line processes
-Explore solutions and make recommendations to upper management
-Conduct personal and accountable property reviews. Serve as the Accountable Property Officer (APO). Ensure government property owned property is managed/secured/assigned according to FS Property Management regulations. Coordinate excess property with WO Property personnel (PPS).
-Oversee contracts, and purchasing of supplies.
-Organizational advisor on workforce matters by coordinating organizational needs with office requirements; direct personnel actions; and facilitate the accomplishment of various workforce programs.
-Manage the supply and award budget for the unit. Provide coordination, direction and policy interpretation, guidance regarding the preparation, revision, monitoring, and evaluation of organization budget estimates. Identify financial trends and patterns in programs of oversight. Verify obligations and expenditures occur on a timely basis within regulatory controls.
-Plan and provide support logistics and computer equipment for essential staff.
-Responsible for the Continuity of Operations (COOP) and emergency plans for the ASC and HRM. Provide overview and maintaining and updating the plan.
-Manage the Safety Program to include emergency communications. Provide COVID updates and providing HRM weekly updates.
-Provide safety training needs, organize and coordinate safety training courses as it pertains to building safety.
-Manage/oversee 14 conference rooms to include reservations and AV equipment/production/technical support.
-Work with Assistant Directors, Branch Chiefs, and Senior Support Specialists across the HRM Directorate
-Lapse in Funding (Furlough) lead and coordinate all aspects of this program.
-Coordinate and provide training to HRM employees, related to New Employee, New Leader, Middle Leader and Senior Leader.
-Facilitate/supervise TIWWA (This Is Who We Are) Ambassadors to provide training to all of HRM, 900+ employees. This training instills the Forest Service’s core values to all employees to meet National Goals.
-Establish and manage the Records Management program for HRM. Administrative internal controls and organizational files management
-Serve as an expert consultant and provide leadership on best allocation and utilization of space and resources in line with strategic business operations.
-Provide control, processing, and delivery of incoming and outgoing mail. Provide supervision of official mailroom to maintain compliance with retention and disposal guidelines.
-Provide outstanding leadership; organizing the staff to be more effective and provide better customer service.
-Mentor and coach employees that are either underutilized or needed guidance.
-Hold employees accountable, while creating respect for others.
-Empower employees to do their best, provide excellent customer service, while following agency core values.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Directed and oversaw office personnel activities.
- Recruited, trained and developed administrative team to support corporate growth and objectives.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Supervised and managed administration of [Type] records, totaling more than $[Amount], updating documents whenever information changed.
-Serve as the Administrative Staff Officer for the Kaibab National Forest. I provide advice for management officials on a full range of administrative management functions and the effective utilization of financial, logistical, and workforce management. I report directly to the Forest Supervisor and my position is utilized as a Chief of Staff Position. I play an active role in leadership and a serve as a Staff Officer and member of the Kaibab Leadership Team.
-Supervise 3 employees; Budget Officer, Budget Analyst, and the Customer Service Representative. Oversite of a $20,128,508 budget.
-Serve as central point of contact (POC) for the Kaibab National Forest. Also, the Region 3, Regional Office has made all Administrative Officers the POC for all matters for each forest they represent.
-Plans, develop, and execute all administrative functions.
-Records Management – Administrative internal controls and organizational files management
-Personal Property Manager/Real Property – oversee all personal property; excess property. Coordinate Real Property with the Engineering Staff Officer.
-Leasing – Supervisor’s Office Lease and the Visitor Center lease; ensure lease is followed and work with the Regional Office Representative on renewing the leases.
-Mercury – POC for the official correspondence data base
-R3 Mailroom – POC for the incoming and outgoing correspondence database
-Publications/forms Management – POC for all publications and forms management
-Direct and establish administrative operating procedures
-I am the Building Manager (COR)
-Space – Determine, organize and execute office space needs.
-Civil Rights and EEOC POC
-Pinyon Box Manager/POC – shared box drive for all users
-Subject Matter Expert (SME) and POC for Human Resources related issues and respond promptly to emerging issues. SME/POC on all hiring to include: Temporary Hiring, Fire Hire, Permanent Hiring, Critical Hiring.
-POC for all Workforce Planning and respond to the Regional Office the Human Capital Management, all reply dues and coordinating with the Staff Officers and Program Managers accordingly.
-Assist in preparation of the Regional Forester’s final review and the Forest Supervisor’s mid-year review.
-Provide performance requirements to the Districts and SO; complete two employee final performance reviews. Identified and encouraged development of employees training needs through Individual Development Plans (IDP’s) and Telework Agreements
-SME in eTracker to create SF-52’s and other HR related documents. SME in USA Staffing, and the Hiring and Workforce Planning Tool.
-Create and maintain all Organizational Charts
-Work with servicing Human Resources office representatives to identify and resolve workforce needs and problems.
-Paycheck 8 Super User
-Determine the impact of new guidance and procedures provided by the Regional Office.
-Identify key issues and develop operating procedures and guidance pertaining to administrative management operating practices.
-Provides coordination, direction and policy interpretation, and guidance regarding the preparation, revision, monitoring, and evaluation of organization budget estimates. Identify financial and budgetary trends and patterns.
-Completely reorganized and implemented the Kaibab NF Budget formulation to meet the Chief’s Intent with Budget Reform.
-Direct the monitoring and tracking of obligations and expenditures throughout the budget execution phase. Monitor monthly status of funds; ensuring budget line items were within the allotted allocations and obligations and expenditures are on track.
-POC/Lead for the 4Fri Budget: A Forest initiative within four forests in Region 3 based on the National timber targets and accomplishments. Competitive competition for dollars to meet target/accomplishment deliveries.
-Lead/Direct the KLT Budget Team; provide policy, guidance and direct the monthly meetings. Give advice and guidance to the Budget Officer and Analyst.
-Advise forest management staff of the potential consequences of proposed actions and provide guidance and recommendations for making decisions.
-Resolve challenging personnel issues professionally.
-Provide outstanding leadership; organizing the staff to be more effective and provide better customer service.
-Mentor and coach employees that are either underutilized or needed guidance.
-Hold employees accountable, while creating respect for others.
-Manage and tracked the employee vacancy list (Workforce Planning Tool).
-Assure Safety regulations are followed and work closely with the Safety Officer keeping leadership informed of any injuries, building related activities or emergencies.
-Provide excellent customer service.
- Performed budget formulation work involving review and preparation of budget estimates and financial plans.
- Monitored budget execution work, including obligations incurred and actual expenditures of funds.
- Completed monthly operational reviews to check budget compliance and identify areas in need of adjustment.
- Determined and tracked budget expenses with accuracy and transparency.
- Processed statistical files after month-end closing.
- Compiled and reviewed procurement data to make effective projections.
- Reviewed [Type] reports for accuracy and data integrity.
- Collaborated with HR to evaluate labor needs and hiring patterns and modify expenditure reports.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Managed cost reduction strategies in [Area], [Area] and [Area].
- Advised on cost analysis, fiscal allocation and budget preparation.
- Implemented initiatives to improve profitability and reduce costs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Regis University - Denver, CO
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Resume Overview
School Attended
- Regis University
Job Titles Held:
- Supvr Admin Oper Spec, Branch Chief Internal Oper
- Admin Oper Spec, Administrative Officer
- Budget Analyst
Degrees
- Some College (No Degree)
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