Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
BRENAU UNIVERSITYGainesville, GeorgiaExpected in ā āMBA:Leadership and Management - GPA:Leadership and Management
Mississippi Valley State UniversityItta Bena, MississippiExpected in ā āBachelor of Science:Computer Programming - GPA:Computer Programming
, Expected in ā āUPS, Project Management Certification: - GPA:
Accomplishments
Proven Senior Application Developer with more than 10+ years of experience using webMethods, Mercator/DataStage/WTX, and Gentran for data translation and manipulation within SAP, UNIX, and NT environments.
With 5 years of experience successfully managing and mentoring a team of developers while demonstrating ability to manage conflict, manage resources, delegate tasks and responsibilities, and facilitate collaboration with various stakeholders.
System Analysis & Development Data Analysis Ascential DataStage 7.5 Change Management SAP (ABAP, IDOC, ALE) WTX 8.3 Project Management Gentran:Server for Windows NT XML & Rosettanet Customer Needs Analysis Gentran:Server for UNIX EDI SQL Programming PL/SQL Developer TCP/IP.
Experience
Cvs Health - Senior Application Developer Richmond, VA, 04/2004 - Present
Global $30 Billion Corporation recognized as the world's largest package delivery company and a leading global provider of specialized transportation and logistics services, managing the flow of goods, funds, and information in more than 200 countries and territories worldwide.
Primary responsibilities are the creation and support of EDI interfaces for multi-functional Healthcare customers, utilizing WTX 8.3 to translate and format data from/to ANSI x12 transactions sets versions 4010 and 4030 - 110, 210, 214, 315, 810, 820, 823, 846, 850, 856, 940, 945 and 947 as well as XML (dtd, IDOC, and schema layouts).
FTP and the Sterling Commerce VAN used as the primary communication vehicles.
Backend system was an SAP application.
Work exclusively within the Healthcare environment, designing, coding, analyzing, testing, and implementing EDI interfaces within specific requirements and deadlines in response to customer needs.
Responsible for the development and implementation of the following GHOS customers: Alcon, 24 Hour Fitness, Vensun, Takeda, Grifols, IDEXX and G&W Labs.
Communicate with external customers and internal application resources to successfully deliver EDI data to and from numerous applications based on the requirements and standards set by customers.
Provide guidance to junior team members to aid in their skill development.
Communicate project updates to management in order to manage the integrity of the project.
Adhere to set disaster recovery and business continuity guidelines to ensure ongoing business functionality.
Developed documentation of the SCR process to be utilized by the GIC team for Healthcare deployments which facilitated learning/knowledge sharing.
Contributed to the performance evaluations of co-workers by providing feedback and recommendations for ratings.
Provide coaching and mentoring to team members to support performance improvement.
Develop mapping specifications that correctly reflect customer requirements, which aid in the development of new interfaces.
Develop and maintain documentation related to business processes for all implemented interfaces, thus enabling effective production support.
Provide post-implementation monitoring and support of interface procedures to aid in quick error resolution and problem solving, thus ensuring the integrity of the production environment.
Led the effort to standardize procedures and forms required for all projects to ensure the integrity and consistency of the data contained in the project folders created for each individual coding effort.
Participate in sessions with Business Analyst and customer to analyze and develop Data Mapping Analysis documents that provide business requirements aligning business needs with available solutions.
Developed strong inter-company relationships in order to build a strong support foundation to aid in the smooth development of cross-application interfaces.
Represent EDI team at meetings as needed to assist in the collection and distribution of information to management and fellow team members.
Southern Connecticut State University - Primary webMethods Developer New Haven, CT, 01/2001 - 10/2003
OFS designs and manufactures optical fiber, fiber cable, specialty fiber components and fiber optic apparatus worldwide for complete end-to-end customer solutions.
OFS FITEL was formerly the headquarters for Lucent Technologies Optical Fiber Solutions for global manufacturing operations.
Responsibilities include support of development, maintenance and production efforts for the EDI, which used both webMethods B2B and Enterprise to process data into SAP 4.5B.
Primary ANSI x12 transactions sets utilized were versions 3010, 3020, 4010, and 4030 - 223, 810, 850, 855, and 856.
The VAN used for communication was AT&T EasyLink.
Monitored system activity to ensure that all transactions were processed successfully.
Analyzed transactions that abnormally terminated and took appropriate action to correct.
As Primary webMethods Developer, developed design strategies, specifications and test schedules, and coded, tested and implemented system enhancements and procedures for all new customers and vendors being implemented into the EDI process.
Provided leadership for a team of four in developing documentation of EDI production support procedures, providing a single point of contact for system users facilitating problem identification and solution development.
Managed entire testing activity for the transition of the existing Harbinger EDI processes into new webMethods processes.
The complete implementation far exceeded expectations by going live in 6 months instead of the projected 3 years.
Worked with members of the SAP development team to analyze and troubleshoot problems occurring during SAP processing while assisting with the coordination integration testing and project deployment.
AT&T - Programmer Specialist / Member of Technical Staff City, STATE, 06/1989 - 08/1995
Responsible for development, maintenance, and production support of the EDI, which used Mercator 4.6 to process files dropped in a UNIX based directory into SAP.
Primarily transactions were in various flat file formats, which were individually defined.
Provided production support for all HUB processes, which involved monitoring, researching, analyzing and tracking all data processed by the system, as well as resolving production issues as they arose.
Resolution of production issues involved updating and testing maps and scripts.
Created and documented system specifications for enhancements, held formal walkthroughs while coding system enhancements, as well as coordinating the testing.
As well as interacting with members of the team to validate the design strategy to promote a clear and uniform development style across the group.
As ABAP developer documented, coded, tested and implemented procedures to initially implement SAP as the main ERP system replacing existing mainframe processes, which consisted of COBOL, COBOL II, JCL and PowerBuilder.
In this capacity, coded custom modules, debugged procedural errors, set up system configuration and worked to establish best-in-class software practices.
As a Member of Technical Staff responsible for mentoring peers as needed to facilitate a cohesive team and to meet and exceed customer expectations.
This involved assisting new members with learning existing processes and procedures.
Global voice and data communications provider for businesses, consumers, and government.
- Programmer Specialist City, STATE, 01/1990 -
Managed development team of 5 support systems that tracked sales versus the cost of sales involved in the manufacturing of all products; responsible for maintenance, development and production support of sales and cost of sales systems.
Designed, coded, tested, and implemented all requested system enhancements presented by the user community to accomplish the organizational goal of reconciling detail results material and services being journalized by the accounting systems.
Provided productions support during critical periods like month or year-end processing it required 24-7 coverage.
Interacted extensive with customers to make sure that their needs were being met.
Analyzed, researched and evaluated any discrepancies discovered and communicated the issues to all pertinent members of the team/organization.
Skills
ABAP, accounting systems, B2B, Business Analyst, business processes, cable, coaching, COBOL II, COBOL, delivery, designing, disaster recovery, documentation, EDI, ERP, XML, forms, FTP, functional, funds, government, HUB, JCL, leadership, logistics, mainframe, managing, meetings, mentoring, Mercator 4.6, Enterprise, developer, organizational, PowerBuilder, problem solving, processes, coding, Project Management, quick, reconciling, maintain documentation, researching, sales, SAP, SAP 4.5, scripts, strategy, system configuration, transportation, troubleshoot, UNIX, voice and data, year-end
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