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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Talented result focused United States Air Force Security Forces Leader offering 22 years of success in the operational and strategic environments. Vast ability for Team leading, Team Building and exceptional Leadership proficiency. Extremely Knowledgeable in a variety of Continuous Process Improvement, project management, Industrial Security, Physical Security, Electronic Security Systems, Security Manager and Personnel Security . Adept in responding to disaster and relief operations. Analytical stalwart who is organized with critical thinking skills.

Skills
  • Security operations
  • Combat training
  • Six Sigma Green Belt
  • Program Management
  • Public safety
  • Resource/Asset Protection
  • Security optimization
  • Counter-Terrorism Operations
  • Anti-Terrorism
  • Military personnel training
  • Intelligence Collection
  • Reliable and trustworthy
  • Organization
  • Supervision
  • MS Office
  • CCTV
  • Operational improvement
  • Planning and coordination
  • Operational Planning
  • Continuous Process Improvement
  • Team management
  • Team building
  • Security Manager
  • Security Specialist
  • JPAS/DISS
  • NCIC
  • Industrial Security
  • Physical Security
  • Electronic Security Systems
  • Plans & Programs
  • Personnel Security
  • Marketing Strategy Fundamentals
  • Scrum Fundamentals Certified
  • Cyber-Security Awareness
Education and Training
Community College of The Air Force Montgomery, AL Expected in 11/2015 Associate of Science : Criminal Justice - GPA :
University of Maryland University College College Park , MD Expected in 05/2015 Associate of Arts : Liberal Arts And General Studies - GPA :
University of Maryland Global Campus College Park , MD Expected in Bachelor of Arts : Psychology - GPA :
Experience
Arrow Electronics Inc, - Director, Security Forces Operations
Colorado, CO, 02/2021 - Current
  • Oversaw daily operations for 316 personnel in support of safeguarding $22B in Air Force assets
  • Managed security for 31K personnel & $14.9B cybersecurity terrain
  • Fostered positive employee relationships through communication, training and development coaching.
  • Monitored team progress and enforced deadlines.
  • Delegated daily tasks to team members to optimize group productivity.
  • Integrated process improvements to increase overall workflow.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Offered constructive criticism regarding quality assurance on team phone calls.
  • Quality checked components to determine conformance to specifications.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
United States Air Force - Assistant Director, Security Forces Operations
City, STATE, 09/2019 - 02/2021
  • Exhibited highly effective communication skills, both written and orally to senior leaders, directly enhancing decision-making, training and team leadership abilities.
  • Provided oversight, guidance and assistance to commanders with industrial security programs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
  • Researched government systems to analyze patterns, trends, vulnerabilities and deviations.
  • Organized, processed and disseminated information via two-way radio.
  • Operated speed measuring, drug and alcohol and breath test devices to promote driving safety.
  • Maintained composure and charisma in highly stressful situations within physically demanding environments.
  • Devised strategies to orientate, train and direct staff to achieve corporate objectives.
  • Mentored new employees on industry practices and business operations.
United States Air Force - Electronic Security Systems
City, STATE, 10/2018 - 05/2019
  • Managed complete design cycle from project specification through final production implementation and ongoing support.
  • Oversaw $6M system installation and upgrade
  • Supervised product qualification testing, evaluated failures and implemented corrective action.
  • Researched electronic faults in finished systems, applying diagnostic tests to detect and correct hardware and software malfunctions.
  • Inspected finished installations for performance metrics.
  • Led team-based electronic circuit and power circuit design tasks to meet target metrics for performance, reliability and prescribed thresholds.
  • Employed locally established forms, templates and applications to configure version control iterations.
United States Air Force - Shift Supervisor, Security Forces
City, STATE, 12/2015 - 10/2018
  • Retrieved statements and testified in official judicial proceedings.
  • Provided oversight, guidance and assistance to commanders with industrial security programs.
  • Conducted operations using various light and heavy infantry weapons and tactics.
  • Operated speed measuring, drug and alcohol and breath test devices to promote driving safety.
  • Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
  • Applied successful weapons tactics by overseeing fire operations and defense weapons.
  • Patrolled via motorized vehicles, all-terrain vehicles and walking.
  • Organized, processed and disseminated information via two-way radio.
  • Researched government systems to analyze patterns, trends, vulnerabilities and deviations.
  • Detected and reported unauthorized personnel and activities.
United States Air Force - Physical Security Manager
City, STATE, 06/2014 - 11/2015
  • Recommended enhancements and improvements to security standards and maintained and monitored access control and video surveillance with full knowledge of federal, state and local laws.
  • Developed Security procedures & measures for $22B in Air Force assets & Airframes.
  • Delivered subject matter expertise on physical security strategy, performed site inspections, identified and resolved areas of risk and exposure and implemented physical security programs.
  • Oversaw on-site management of emergency events, coordinated response and addressed physical security needs of employees, buildings, technology and materials.
  • Conducted complex and confidential investigations, maintained security records, files and data and evaluated and recommended best physical security systems, software and equipment.
  • Created physical security training program and curriculum and managed training of 400+ employees on workplace violence, fraud, staff safety and physical site security.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Developed and implemented anti-terrorism policies, administered force protection programs and served as technical authority on anti-terrorism and overall security.
  • Designed and implemented plans to secure computer files against breach, destruction or accidental modification.
  • Made recommendations to improve security procedures and systems.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
Company Name - Combat Operations Team Leader
City, , 06/2013 - 07/2014
  • Determined effective schedules and managed daily workflow.
  • Supported team objectives by coordinating concepts of operations, operational orders, maintained strict timelines, urgency, fluidity and protection of $90M in wartime aid, personnel and resources.
  • Generated 272 reports detailing operational performance as compared to targets.
  • Maintained safety and emergency readiness among personnel by disseminating information and monitoring compliance with Air Force Regulations, Department of Defense, Geneva Convention and organizational policies.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Aligned operational boundaries between processes and production demands.
Company Name - Plans & Programs/Exercise Evaluations Team Member
City, State, 07/2011 - 02/2013
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Requisitioned, received, stored and documented unit equipment and supplies.
  • Led operational planning teams to address field and base concerns with minimal delays.
  • Tested, repaired and updated equipment systems and components to meet current and expected demands.
  • Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
  • Managed administrative needs of group, including recordkeeping and report writing, with team of 4 Warfighter Skills Cadre.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

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Resume Overview

School Attended

  • Community College of The Air Force
  • University of Maryland University College
  • University of Maryland Global Campus

Job Titles Held:

  • Director, Security Forces Operations
  • Assistant Director, Security Forces Operations
  • Electronic Security Systems
  • Shift Supervisor, Security Forces
  • Physical Security Manager
  • Combat Operations Team Leader
  • Plans & Programs/Exercise Evaluations Team Member

Degrees

  • Associate of Science
  • Associate of Arts
  • Bachelor of Arts

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