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ITS Manager / Database Administrator Resume Example

Resume Score: 90%

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ITS MANAGER / DATABASE ADMINISTRATOR
Summary

Dedicated Director of Information Technology with over 19 years' experience that is well-versed in analyzing and Mitigating risk and finding cost-effective solutions. Excels at boosting performance and productivity of projects and staff by establishing goals and enforcing deadlines. Demonstrated success managing. Networking, software sales support, strategic Planning, project management, and network administration. A personal commitment to education and Self-improvement, and a firm belief in the value of practical knowledge and hands-on experience

Highlights
  • Information Technology
  • Management
  • Project Management 
  • Budgeting and resource management 
  • Vendor Management
  • Project tracking
  • Product requirements & documentation
  • Performance criteria tracking
Experience
Service Employees International August 2014 to CurrentITS Manager / Database Administrator
Denver, CO

Responsible for the complete redesign of the of internal IT  infrastructure, data collection process & database infrastructure. Oversee vendor and external contractor relationships, IT budget and strategic planning for the Local.   Management of staff, product requirements documentation of new infrastructure, database collection and management.


  • Reduced IT expenses by 40% with infrastructure redesign
  • Migrated infrastructure to Cloud based Services to reduce hardware expenses
Leonard Rice EngineersOctober 2008 to February 2014Information Technology Services Director
Denver, CO

Director Information Technology Services within a $10 million company providing Water Resource Management and Services to clients in multiple states. Oversaw Network engineering, Desktop support, Security, Telecommunications, Disaster Recovery planning and documentation and client services. Management and supervision of internal support staff, contractor and vendors.


  • Maintained company's effectiveness and efficiency by Defining, Delivering, and Supporting strategic plans for in IT infrastructure
  • Developed and Maintained IT Budget to support company growth
  • Designed contractor & staff development plans to meet the company's strategic vision and core values. 
  • Implemented Security Operations procedures; implemented tracking guidelines and procedures to ensure all employees were following entry and exit protocols.
  • Managed access control documentation for outside contractors
  • Designed & deployed internal Windows & Linux network based on User community current and future needs.
Toshiba Business SolutionsApril 2002 to October 2008Manager of Information Technology Services and Support
Denver, CO

Oversaw internal infrastructure for a $8 million company providing office products and services in the copier industry. Developed support structure for integration techs to support the install of client office equipment and software to meet Toshiba's standards. Created local support groups for training on Toshiba client software open to both staff and Toshiba clients. 

  • Designed & deployed internal Windows network
  • Implemented Security Strategy to secure internal network
  • Managed integration staff development plans 
  • Project Manager for all Client software integration 
  • Mange and Maintain contractor and vendor relations

     ?


BusinessEdge SolutionsOctober 2000 to October 2001Technical Services Manager
Denver, CO

Technical services manager for BusinessEdge Solutions for the Western regional offices. Managed IT budget and procurement of IT infrastructure for both Denver and Dallas locations. Managed implementation teams for internal client test environments and production environments. 

  • Designed an Deployed network environment for both  Denver & Dallas Offices, Included Electrical, Network, and Telecom facilities MS Exchange 2000 Admin MS Sql Server 7.0 Admin Database Administration
  • Configuration and maintenance of all project based hardware including SUN Enterprise Servers & HP UNIX Workstations.
  • Trained Junior System staff and Consultants on basic Unix & NT System administration and configuration.
  • Served as configuration advisor for regional consulting staff on NT, UNIX, & Oracle.
Great-West Life and Assurance June 1997 to March 2000System and Database Administrator
Centennial, CO

Responsible for network operations including file, print, resource servers for Investments division at Great-West Life.Served as primary backup to Senior D.B.A.Assisted in database administration including: Nightly backups, Table space and File system management, Tuning, User and Policy management, Database Design and Implementation.


Other duties include:

  • Project Lead for Oracle Migration
  • Project Lead Intranet Development team
  • Designed and Developed Intranet site for disaster recovery.
  • Created Intranet Documentation Standards.
  • Diagnose and resolved network issues using standard networking utilities.
  • Documented standard configuration for all division workstations for storage on division Intranet. 
Education
Marymount UniversityMaster of Science: Information System ManagementArlington, VA, USA

Information System Management

University of New MexicoBachelor of Arts: EconomicsAlbuquerque, NM, US

Economics

CertificationsITIL Foundations Certified MCSE (NT) certified Docuware Questys Pro eCopy 
Skills
  • Project Management
  • Business Solutions and Integration Services
  • Network Design and Deployment 
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Service Employees International
  • Leonard Rice Engineers
  • Toshiba Business Solutions
  • BusinessEdge Solutions
  • Great-West Life and Assurance

School Attended

  • Marymount University
  • University of New Mexico
  • Certifications

Job Titles Held:

  • ITS Manager / Database Administrator
  • Information Technology Services Director
  • Manager of Information Technology Services and Support
  • Technical Services Manager
  • System and Database Administrator

Degrees

  • Master of Science : Information System Management
    Bachelor of Arts : Economics

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