International Trade Specialist Program Manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Accomplished program manager bringing 20 years of industry leadership in progressive roles. Versed in developing teams, building coalitions and meeting metrics. Ambitious and self-motivated with passion for securing economic viability as a bridge to quality of life.

  • Team Management & Development
  • Strategic Planning
  • Innovation & Creativity
  • Solution Oriented
  • Dispute Resolution
  • Communications
  • Relationship development
  • Project organization
  • Process improvement
  • Bilingual- English/Spanish
  • Writing and Editing
  • Resliency
04/2008 to Current International Trade Specialist Program Manager Koch Industries, Inc. | Quanah, TX,
  • Senior-level international trade program manager responsible for leading teams to increase U.S. exports and jobs by advancing policy and operations.
  • Strong written and verbal presentations skills in both English and Spanish with the ability to relay information, connect people and convince stakeholders ranging from Secretarial-level briefings to small business outreach.
  • Proven leadership skills resulting in being selected for and completing the U.S. Department of Commerce's 16-month Executive Leadership Development Program emphasizing team innovation, leading change, and supporting people.
  • Managed multiple economic development trade programs in English and Spanish with 20 direct colleagues and over 1,000 public-private sector stakeholders in the United States and Latin America resulting in addressing over 160 market access barriers with an estimated value of over $100 million.
  • Requested to serve on management details for the U.S. Foreign and Commercial Service at the U.S. Embassies in Angola, Chile and Peru resulting in building technical and professional capacity of overseas teams and employees.
  • Applied for and won two State Department grants totaling $3 million for the Department of Commerce to conduct economic development capacity building programs between multiple U.S. and Latin American business stakeholders in six countries: El Salvador, Honduras, Guatemala, Dominican Republic, Peru and Uruguay.
  • Built the capabilities and technical skills of two teams of over 20 employees each over the course of six years each resulting in being awarded the Secretary of Commerce's Silver Medal Award for my leadership as a program manager and the International Trade Administration Under Secretary's Bronze Medal Team Award for government collaboration contributing $530 million to U.S. exporters.
  • Represented the United States in over 20 bilateral U.S.-Brazil and U.S.-Argentina Commercial Dialogue trade facilitation strategic work plan negotiations taking into account multiple stakeholder viewpoints and priorities resulting in Brazil and Argentina's compliance to the World Trade Organization's Trade Facilitation Agreement to reduce trade bureaucracy and increase economic investment and competitiveness.
  • Developed the Salesforce metrics tracking process for the Department of Commerce's Office of Western Hemisphere Operations Division to manage 10 strategic plan performance metrics in over 20 countries for over 200 employees resulting in the ability for the team to meet and/or exceed all metrics in the 2020 fiscal year.
  • Increased team ability to identify, track, and write compelling accounts of our work effort resulting in an increase of 40 percent in Salesforce trade facilitation cases with language approved for use in public affairs outreach.
01/2016 to 05/2016 Lead Economic Development Specialist U.S. Small Business Administration | City, STATE,
  • Selected as a U.S. Department of Commerce Executive Leadership Fellow to serve at the U.S. Small Business Administration’s Portland District Office to in a triple role capacity as the Lead Economic Development Specialist, Public Affairs Officer and Internal Management Consultant.
  • Developed a strategic plan to shift the work culture to a more positive and professional environment by conducting multiple one-on-one interviews with eight employees in the office to address deep rooted personnel challenges resulting in a healthy unveiling of employee frustrations and a management work plan to deepen employee desires and opportunities.
  • Accrued over $10,000 in one month in charitable donations from multiple organizations to facilitate a business builder workshop resulting in connecting over 200 minority business owners with financial education to access capital.
  • Developed and implemented the strategic plan to leverage the skills and talent of the District office's eight employees to work across Federal, State and city officials to meet the SBA's Start Up in a Day quota resulting in six cities committing to modernizing their online tools to expedite the business start up process by 100% and reach over one million county residents.
  • Developed a strategic plan for the District Director to expand the SBA's services to Southern Oregon by conducting grassroots networking with over 200 government and small business stakeholders throughout Oregon and SW Washington, including the Small Business Development Centers, SCORE, Women’s Business Centers and State of Oregon.
  • Managed the District Office's public affairs duties liaising with television, radio and written media resulting in delivering key messages to the public in English and Spanish, securing a television promotion news address for the District Director on Good Morning Oregon, promoting the SBA's services in Spanish news networks, using Twitter to promote the SBA's Annual Awards Ceremony, and the publication of my story profiling a small business tamale chef in the SBA's quarterly magazine.
  • Worked closely with eight team members to lead and deliver project requirements and write briefing book materials for the Associate Administrator's office compliance audit and outreach with over 100 key community stakeholders resulting in a passing score for office performance.
  • Quickly developed capacity and expertise on the SBA's resources resulting in counseling over 100 small businesses on the SBA's loan process and ability to leverage U.S. Department of Commerce trade missions at reduced rates.
04/2004 to 04/2008 International Trade Compliance Analyst U.S. Department Of Commerce | City, STATE,
  • Conducted six U.S. antidumping investigations and business audits in Europe, Asia and Latin America to determine antidumping tariff rates on steel, chemical and agricultural products.
  • Worked with technical teams to enforce U.S. anti-dumping trade laws and interpret technical information into messages for the public under strict congressionally mandated time lines.
  • Wrote over 30 Federal Register notices to inform the public of antidumping results impacting trade tariffs.
04/2000 to 04/2004 Dispute Mediator and Business Outreach Officer U.S. Department Of Agriculture | City, STATE,
  • Served as a SE regional marketing specialist responsible for financial dispute mediation and business outreach overseeing payments to produce firms governed by the laws of the Department of Agriculture to ensure payment and sustainability of U.S. farmers and rural workers.
  • Mediated over 400 financial business settlements outside of the civil court system saving an estimated $4 million for small and medium size produce firms.
  • Traveled throughout the SE region of the United States and Puerto RIco educating hundreds of produce companies on business regulations, collecting USDA license fees and connecting companies to USDA services.
Education and Training
Expected in Master's of International Commerce And Policy | Public Policy Analysis George Mason University, Arlington, Virginia, GPA:
Expected in Bachelor of Arts | Spanish And Speech Communication Western Oregon University, Monmouth, OR GPA:
Activities and Honors
  • U.S. Department of Commerce Secretary's Silver Medal Award Winner for leadership in program management.
  • U.S. Department of Commerce Under Secretary's Bronze Team Award for government collaboration and support of U.S. exporters.

Executive Leadership Development Certification

Completed over 100 hours of leadership training workshops and exercises over the course of 16-months developing key management competencies: creativity and innovation, conflict management, decisiveness, human resources management, influencing/negotiating and mentoring.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • George Mason University
  • Western Oregon University

Job Titles Held:

  • International Trade Specialist Program Manager
  • Lead Economic Development Specialist
  • International Trade Compliance Analyst
  • Dispute Mediator and Business Outreach Officer


  • Master's of International Commerce And Policy
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: