Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

7+ years of experienced IT professional with a demonstrated reputation in Solution Designing for cloud innovations in IT infrastructure. Adept at developing solutions, procedures & service standards for project transformation and business excellence. Proficient in designing effective solutions for cloud deployment, transitioning multiple projects & ensuring seamless delivery of services. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while driving operational excellence.

  • Public Cloud : Amazon Web Service VPC, EC2, Lambda, API Gateway, S3, EBS, RDS, Dynamo DB, Aurora, IAM, Route53, CloudFront, CloudWatch, SNS, NAT, Route Tables, Serverless, ELB
  • Application Servers: Oracle WebLogic 9/10g/11g/12c , GlassFish, iPlanet, IBM WebSphere
  • Web Servers : Oracle HTTP Server, IIS, Apache, Tomcat
  • CI/CD/CM Tools: ANT, MAVEN, JENKINS, TeamFoundation Server, CloudFormation, Chef, JIRA, Confluence
  • Database Concepts : Oracle Database 11g/12c/19c, MS SQL Server, PL/SQL, DB Backup & Maintenance
  • Networking : TCP-IP, Network Security, Subnets, VPN, DNS, Routing
  • Programming Languages: Bash Shell Scripting, Python
  • Oracle Technologies : SOA, OSB, BAM, BPM, ESS, WSM, ODI, Coherence, SOAP, XML, JSON, WSDL, JMS, JNDI, JDBC, J2EE
  • IBM Technologies : Maximo, IBM MQ, WebSphere
  • Identity Stack: Oracle OAM, OIM, OUD, OVD
  • Operating Systems : Linux/Ubuntu/RHEL and Windows 7/8/10
Work History
02/2016 to Current Infrastructure Manager Accenture | Raleigh, NC,
  • Design, implement and maintain all AWS infrastructure and services within a managed service environment
  • Hired, Mentored and Trained 30+ cloud Engineers, AWS Architects and Middleware SMEs for newly formed Global Infrastructure Support team. This team is responsible for supporting variety of cloud and on premise apps for 24x7 business continuity
  • Lead ADM's M&A (Mergers & Acquisition) efforts to consolidate application, Infrastructure, Data center footprints into a single core leveraging cloud solutions as appropriate
  • Re-architected several legacy applications onto latest AWS infrastructure application using AWS services EC2, ELB, S3, EBS, VPC, ECS, Lambda, RDS, and Route53 etc
  • Helped handful of Business LOBs to migrate their Oracle, IBM, Microsoft mission critical Enterprise applications & databases (Oracle EBS, Oracle SOA, Oracle Hyperion, IBM-Maximo, and IBM WebSphere) onto AWS platform & other cloud platforms
  • Responsible for delivering multi-million dollar projects at ADM which included Brand new implementation projects (Oracle Fusion Middleware Applications & upgrades, Oracle ERP-JDE implementation and upgrades, Master Data Management Party/Item/Place/Location) upgrade projects (upgraded SOA, OSB, BPM & Oracle Security frameworks OAM, OUD, OAAM) using AWS and on premise infrastructure
  • Architected Disaster recovery and business continuity for critical apps to ensure their RTOs & RPOs are met while satisfying regional compliance and regulatory requirements using AWS Cloud Offerings
  • Emphasized "Zero Downtime Infrastructure Approach" wherever possible to eliminate outages, customer/business impact in AWS by using EC2 Auto Scaling, ECS, and RDS- Read Replicas
  • Migrate IaaS, PaaS and SaaS instances between public and private clouds - Java, J2EE, .NET, Apache, RDBMS, Oracle, SQL, MySQL, Unix/Linux and Encryption
  • Championed ADMs "Cloud First" Strategy, Digital Transformation & Cloud Native Initiatives by leveraging AWS, Azure clouds
  • Responsible for Building architectures and provide prescriptive guidance across network, storage, operating systems, virtualization, RDBMS & NoSQL databases, Middleware technologies that include application integration, in-memory caches, security and business reporting
  • Good understanding of Agile development methodology, Architecture - Framework, Patterns & Best Practices, Design - Patterns, Principles & Guidelines
  • Built CI/CD & DevOps framework at ADM using Microsoft Team Foundation Server as a build & release tool by using ANT, MAVEN
  • Experience with Cloud Management Platforms (CMP's) and automation tools such as Puppet, Chef, CloudFormation, etc
  • Good understanding of Networking concepts including routing tables, access control lists, firewalls, NAT, HTTP, DNS, TCP/IP, OSI model
  • Worked closely with architect domains in preparation for Architecture Review Board (ARB) meetings to ensure Infrastructure and application standards are sufficiently met
  • Got Promoted from Lead Infrastructure Admin to IT Manager due to my potential as a quick learner (in my VP's own words)
10/2015 to 02/2016 Sr. Infrastructure Engineer Rtx | Wellesley Hills, MA,
  • Worked as a Lead Oracle Infrastructure Engineer, responsible for building Healthcare Quality Information Systems (HCQIS) public health portal accessed by thousands of users nationwide to view their medical history and records
  • Implemented and Installed one of the largest scale "Commercial off the Shelf" (COTS) of Oracle/IBM Middleware components/application suite (in Oracle's own words)
  • Architect-ed and designed COTS products such as Oracle WebLogic, Oracle SOA/OSB, Oracle BPM, Oracle ECM, Oracle Coherence, and IBM WebSphere
  • Migrated document storage solution from Legacy on premise Oracle Enterprise Content Management (ECM) onto AWS by using S3
  • Uploaded huge volumes of data into S3 using S3 Multi Part upload
  • Configured S3 buckets to store confidential documents with KMS encryption keys & appropriate life-cycle policies
  • Migrated all on premise COTS applications to AWS cloud using AWS services such as EC2, EBS, S3, EFS, CloudFront, and RDS
  • Connected Legacy Microsoft, Oracle, IBM applications at on premise with AWS cloud offerings via direct connect and VPN for improving resilience and
  • Good experience working with core AWS services VPC, EC2, Lambda, API Gateway, S3, EBS, RDS, IAM, Route53, CloudFront, Dynamo DB, CloudWatch.
  • Good understanding of networking concepts including TCP, VPN, VPC, NAT, Bastion Host, Subnet, DNS, Gateways and Routers.
  • Helped realize cost savings potential to the client by leveraging AWS solutions to replace redundant age old & outdated technological practices
  • Setup & Managing windows Servers on Amazon using EC2, EBS, ELB, SSL, Security Groups, RDS and IAM
  • Setup & installed databases in AWS using either RDS or on EC2
  • Hands on experience on AWS services; VPC creation, Security rule configuration, DR, AWS DWH platforms
04/2014 to 11/2015 Sr. Infrastructure/ Middleware Engineer Cognizant Technology Solutions | Huntsville, AL,
  • Designed & architected Wells Fargo's Global Payments and Global wires payment systems
  • Built application Infrastructure using Oracle Middleware products such as Weblogic, Oracle SOA, OSB, BAM, J2EE in public cloud using AWS, Azure and on premise data centers
  • Designed and built Disaster recovery of Oracle/IBM application servers across regions using F5 load balancers and Active Data Guard for Oracle Databases
  • Expert knowledge in maintaining, deploying and configuring application servers Glassfish, iPlanet, WebLogic, WebSphere & web servers OHS, Apache & Tomcat
  • Implemented system backups, Data backups in AWS by leveraging Lifecycle Policies
  • Working knowledge of setting up VPN, Direct Connect between AWS and on premise networks
  • Provide subject matter experience and expertise with the ability to clearly present concepts and services to both internal and external clients in a formal demonstration environment
  • Developed build and deployment scripts using ANT and MAVEN as build tools in Jenkins to move from one environment to the other
  • Created CloudWatch alerts for instances and using them in auto scaling launch configurations
  • Monitored server alerts using CloudTrail, CloudWatch and responsible for troubleshooting the alerts
  • Developed python scripts to automate log rotation of multiple logs from application and web servers
  • Hands on experience in Amazon Web Services including EC2, VPC, S3, EBS, ELB, Cloud-Front, IAM, RDS, Cloud Watch
  • Hands on experience of BASH Shell scripting on Ubuntu Linux environment
  • Developed patching, cloning and backup strategy for Oracle SOA (12.1.3) on AWS EC2 Cloud
  • Developed strategy for cloud/virtualization migration and implementation best practices
  • Built and delivered Amazon Machine Images for Oracle Middleware Suite, OBIEE and Oracle WebLogic servers
  • Helped to develop backup and recovery strategy for applications and database on virtualization platform
  • Involved in building security model, VPC, Elastic IP for databases on Cloud platform
  • Experienced in building private, public and community clouds for Oracle applications
04/2013 to 08/2014 Oracle Admin Conquest Infosys Inc | City, STATE,
  • Migrated most of the current environment's such as SOA/OSB/OEM/Weblogic/Coherence from 11g to 12c
  • Worked in securing all the SOA/OSB Components by implementing 2 way SSL setup
  • Proposed & Implemented Master Tuning Recommendations across SOA/OSB which includes BPEL Optimizations, JDBC/JMS Tunings
  • Implemented Oracle Coherence In-Memory Data Grid & worked with Development Team in proper utilization of Coherence across SOA/OSB
  • Implementation and setup of IBM MQ for cross platform communication in SOA/OSB services
  • Scale the existing domains as per requirements
  • Involved in setup of automated deployment scripts for integrating the SOA/OSB deployments with Ant Hill Pro (AHP)
  • Requested, Maintained & audited the server and application certificates using certification management tools such as Venafi and CertMan
  • Diagnose performance/connectivity problems and errors
  • Provided 3rd tier support for production systems
  • Configured JMS modules such as JMS Servers, JMS Modules, Connection Factories, Queues, Topics, and Foreign Servers etc
  • Worked extensively on deployment of new J2EE applications, creating clusters, managed servers, JMS queues, bridges & JDBC connections pools, managing JNDI, managing security, configuring and monitoring JMS in BEA Web Logic server
  • Involved in administration, monitoring and troubleshooting of WebLogic and managed servers using Admin Console and JMX
Expected in 04/2013 Master of Science | Information Technology University of Denver, Denver, CO GPA:

Graduated with a GPA 3.72/4.00

Expected in 04/2011 Bachelors of Engineering Technology | Electrical, Electronics And Communications Engineering JNTU, India , GPA:

Graduated within top 5% of the class.

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Resume Overview

School Attended

  • University of Denver
  • JNTU

Job Titles Held:

  • Infrastructure Manager
  • Sr. Infrastructure Engineer
  • Sr. Infrastructure/ Middleware Engineer
  • Oracle Admin


  • Master of Science
  • Bachelors of Engineering Technology

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