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Housekeeping Team Leader Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Motivated and efficient specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Skills
  • Customer service-focused
  • Restroom detailing
  • Focused and detail-oriented
  • Chemical cleaning
  • Interior and exterior cleaning
  • Exceptional time management
  • Dusting
  • Cleaning methods
  • Washing windows
  • Natural cleaning products
  • Closet detailing
  • Mopping and buffing floors
  • Polishing surfaces
Experience
Housekeeping Team Leader, 05/2019 to 10/2020
Marriott Vacations WorldwideBranson, MO,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Swept and damp-mopped private stairways and hallways.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Coached new employees by demonstrating approved cleaning procedures.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Collaborated with others to discuss new opportunities.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
Housekeeping Room Attendant, 04/2016 to 11/2019
Radisson Hotel GroupBrooklyn Center, MN,
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Organized supplies for use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Attended to guest rooms, including sweeping, mopping, and vacuuming.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
Home Care Provider, 09/2014 to 05/2016
Nrp GroupCorpus Christi, TX,
  • Planned optimal meals based on established nutritional plans.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Improved patient outlook and daily living through compassionate care.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Tracked and reported clients' progress based on observations and conversations.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Helped clients stay happy and healthy by providing mental and emotional support.
Housekeeper, 08/2007 to 02/2014
Clovis Community Medical CenterCity, STATE,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Swept and damp-mopped private stairways and hallways.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Education and Training
High School Diploma: , Expected in 06/2007
Sierra Charter - Fresno, CA
GPA:

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Resume Overview

School Attended
  • Sierra Charter
Job Titles Held:
  • Housekeeping Team Leader
  • Housekeeping Room Attendant
  • Home Care Provider
  • Housekeeper
Degrees
  • High School Diploma