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Housekeeping Team Leader Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Great personality well liked and wonderful family background. Get along well with others a fine leader great at multitasking. And always goes above and beyond for my job always on time not one lateness or call-out. Hiring me will make you never wanna let me go I'm also bilingual and I look forward to coming a board.

Skills
  • Customer service-focused
  • Focused and detail-oriented
  • Interior and exterior cleaning
  • Washing windows
  • Natural cleaning products
  • Chemical cleaning
  • Ironing clothing
  • Dusting
  • Cleaning methods
  • Exceptional time management
  • Closet detailing
  • Light fixtures and ceiling fans
  • Restroom detailing
  • Polishing surfaces
  • Chandelier cleaning
  • Dish preparation
  • Ergonomics and safety training
  • Able to lift [Number] lbs.
  • Mopping and buffing floors
  • Bloodborne pathogen training
  • Caring for fine china
Experience
02/2021 to Current Housekeeping Team Leader State Of North Carolina | Concord, NC,
  • Swept and damp-mopped private stairways and hallways.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Coached new [Job title]s by demonstrating approved cleaning procedures.
08/2019 to 02/2021 Caregiver Attendant Arbor Company | Amelia Island, FL,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
  • Developed patient care plans with doctors and registered nurses.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Administered prescribed medications under direction from physician.
  • Transported individuals to medical appointments and assisted with errands.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Documented patient status and reported changes in care needs.
  • Planned optimal meals based on established nutritional plans.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
03/2019 to 05/2020 Cashier Vpne Parking Solutions | Newton, MA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
01/2016 to 03/2018 Housekeeping Supervisor Rosewood Hotels & Resorts | Santa Barbara, CA,
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Diminished financial discrepancies by managing payroll and bookkeeping processes.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Managed team of [Number] personnel in busy hotel with [Number] rooms.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Coached new [Job title]s by demonstrating approved cleaning procedures.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
Education and Training
Expected in 05/2006 High School Diploma | Capital High School, Columbus, OH GPA:
  • [Honor's Society Name] Member

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Resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Capital High School
Job Titles Held:
  • Housekeeping Team Leader
  • Caregiver Attendant
  • Cashier
  • Housekeeping Supervisor
Degrees
  • High School Diploma