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Housekeeping Team Leader Resume Example

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HOUSEKEEPING TEAM LEADER
Summary

I am a hardworking Housekeeper with energetic personality and dynamic skills in deep cleaning and regular cleaning in facilities. I am a fluent speaker in English and Spanish. I am able to work first shift. I am seeking a new opportunity with great company where attention to detail will be valued. I am a caring person, and responsible and serious about my work. I have 10+ years of experience in Housekeeping in areas such as hospitals, homes and businesses,and nursing home facilities. I am also a trustworthy person. I was a head team leader every other weekend in a hospital.

Skills
  • Process monitoring
  • Diagnostic abilities
  • Quality assurance
  • Shipment preparation
  • Health assessments
  • Manual abilities
  • Technical skills
  • Treatment room setup
  • Taking measurements
  • Planning and execution
  • Cleaning and sanitizing
  • Resource management
  • Program leadership
  • Client service
  • Production logging
  • Product and service knowledge
  • Stocking supplies
  • Loading and unloading
  • Appointment scheduling
  • Emotional support
  • Equipment inspection
  • Restocking and display setup
  • Skill development
Experience
06/2019 to 08/2019
Housekeeping Team LeaderCB Cleaning Janitorial Service － Wayne, PA
  • Provided deep cleaning as well as regular cleaning services for areas in need of additional sanitation.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Organized supplies for efficient use based on expected customer needs.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Changed and laundered sheets, removing stains by using products that customers requested to restore all linens to pristine condition.
  • Cleaned, sanitized and restocked bathrooms every cleaning visit to keep facilities fresh.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and damp-mopped private stairways and hallways.
  • Moved beds, sofas and up to 50 pound furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Dusted and vacuumed multiple assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Notified maintenance orders to fix non-working equipment and address any room damage.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Checked all rooms and areas per day to verify vacancies post-checkout.
12/2015 to 01/2017
HousekeeperJohnston UNC Healthcare － Smithfield, NC
  • Notified maintenance orders to fix non-working equipment and address any room damage.
  • Interacted pleasantly with patient, patient families, and staff members when performing daily duties.
  • Responded to guest requests for linens and requested items quickly as needed, which increased satisfaction rates on company score-cards.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Replaced sheets and pillowcase's daily and used hospitality corners on all beds.
  • Supplied guests with extra towels and toiletries when requested.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Dusted and vacuumed daily assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Coached new employee's by demonstrating approved cleaning procedures.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Used assigned equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
09/2015 to 11/2015
Factory Line WorkerNorth Carolina Tobacco Manufacturing, LLC － Stantonsburg, NC
  • Quality checked cigar components to determine conformance to specifications, disposing of any unacceptable parts.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Read and interpreted work orders and blueprints and operated according to production specifications to complete high-quality cigar products fully compliant with established tolerances.
  • Packaged cigar products using manual tools and double-checked package labels for accuracy to maintain customer satisfaction with orders.
  • Prepared cigar products for quality tests and packaging by safely operating manual tools and closely following directions.
  • Packaged 10,000+ completed single cigars per day and efficiently prepared shipments.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Assembled complex cigar components using manual equipment after careful review of all project specifications and directions.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Completed ongoing quality checks on cigar products, closely following strict quality assurance guidelines.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Education and Training
06/2007
High School DiplomaNorristown Area High School － Norristown, PA
Hobbies

I love to paint and take photographs of nature. I like to help people in need as much as I can. I love life and its beauty that comes with it.

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Resume Overview

Companies Worked For:

  • CB Cleaning Janitorial Service
  • Johnston UNC Healthcare
  • North Carolina Tobacco Manufacturing, LLC

School Attended

  • Norristown Area High School

Job Titles Held:

  • Housekeeping Team Leader
  • Housekeeper
  • Factory Line Worker

Degrees

  • High School Diploma

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