LiveCareer-Resume

housekeeping team leader resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Reliable Fry Cook with established [Area of expertise] and [Area of expertise] talents. Skilled in reading order slips, operating large volume commercial cooking equipment and cleaning and restocking the kitchen area. Committed to adhering to all safety standards and providing efficient and quality food delivery to customers.

Accurate Fry Cook adept at cooking the exact number of items ordered by each customer while working simultaneously on several different orders. Capable of pre-cooking items, preparing specialty foods and reading food orders off of monitors and slips. Experience cleaning grills, fryers, and restaurant after closing. Fluent in [Language] and [Language].

Vigorous Fry Cook eager to secure a [Job title] position in [City] or the surrounding area. Adept at reading food order slips and preparing and cooking food according to instructions. Hardworking with the ability to uphold the highest standards of sanitation while preparing and cooking food. Capable of managing the entire kitchen during various shifts.

Personable Meat Processor with customer service-oriented attitude facilitates client satisfaction in all facets of performance. Relates to and forms bonds with members of the community. Skilled at and appreciates communicating directly with members of the public.

Capable [Job Title] employs fine-motor skills and cuisine proficiency to deliberately and carefully trim and carve meat.

Dynamic [Job Title] highly knowledgeable about FOH and BOH restaurant operations. Talented at creating friendly, welcoming atmosphere for patrons and co-workers. Offering [Skill] and [Skill] strengths.

Flexible, helpful Cashier who served as shift leader and keyholder in a large grocery store for the last [number] years.

Gifted individual with superior people skills and appreciation for great wine and cocktails. Knowledgeable in food allergies, sensitivities and intolerances. Pursing a part-time Waiter position with a seasonal establishment.

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver skilled at managing time and preparing for future guests with efficient side work.

Multi-talented Waiter knowledgeable about [Type] operations, best practices and compliance requirements. Able to easily work with small tables and large parties alike. Looking to take on a demanding role with room for advancement.

Skills
  • Recipe preparation
  • Equipment cleaning
  • Contamination control
  • Food preparation
  • Food storage
  • Effective prioritization
  • Food presentation
  • Inventory control
  • Equipment maintenance
  • Cleaning and organization
  • Active listener
  • Foodservice sanitation
  • Recipe creation
  • Highly motivated
  • Multitasking
  • Team-oriented
  • Punctual and honest
  • Supply management
  • Leadership
  • Warehouse
Experience
Housekeeping Team Leader, 02/2020 - Current
Erickson Living Richmond, VA,
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Swept and damp-mopped private stairways and hallways.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Line Cook, 09/2018 - 09/2019
Hewing Hotel Memphis, TN,

I am currently employed and I cook,clean and prep.

  • Marinated food items according to the provided instructions and recipes.
  • Operated fryers and grills according to instructions, poured oil in them and placed items in them for frying and grilling purposes.
  • Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Assisted in the preparation of menu items such as steaks, burgers, and sandwiches.
  • Delivered soiled dishes and pots and pans to the washing areas and assisted in cleaning and drying them.
  • Operated and maintained cleaning equipment and tools, including the dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations.
  • Managed customer service by training staff, overseeing operations and resolving issues in a timely manner.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Complied with all health department regulations and rectified issues immediately.
  • Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
  • Ensured a safe and secure work area by [Describe procedure].
  • Utilized hot water, dish cloths and sanitizing or cleaning products to wipe down kitchen and food preparation areas.
  • Sliced, served and packaged specialty meats, salads and cheeses.
  • Served guests promptly to ensure food remained at proper temperatures.
  • Supported other areas of the restaurant in set up, cleanup, prep work and equipment maintenance.
  • Swept floors and maintained sweep logs.
  • Completed shift beginning and end procedures, including [Task] and [Task].
  • Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
  • Performed additional tasks to keep the dining room running smoothly.
  • Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work areas.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Kept stations stocked and ready for use to maximize productivity.
Cashier Customer Service, 06/2010 - 07/2014
Wegmans Food Markets, Inc. Northborough, MA,
  • Gathered, collated and maintained information for dissemination to staff service members.
  • Provided telephone reception for important and time-sensitive calls.
  • Analyzed customer interactions to identify needs, provide resources and promote excellent service.
  • Composed and routed correspondence in a timely and accurate manner.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Served as liaison between customers, store personnel and various store departments.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Served as company's bilingual [Language] and [Language] Customer Service Representative.
  • Offered direction and gave constructive feedback to motivate team members.
  • Organized weekly sales reports for the sales department to track product success.
  • Compiled weekly monetary reports and records for store managers.
  • Assisted customers with sales transactions in a timely manner to guarantee high level of customer service.
  • Communicated information to customers about product quality, value and style.
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Processed merchandise returns and exchanges.
  • Managed cash stock and inventory balances accurately.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Trained [Number] new employees quarterly.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Offered [Company Name] credit applications upon checkout, converting [number] out of [number] customers into card-holders.
  • Built and maintained effective relationships with peers and upper management.
  • Held each team member accountable for achieving brand and performance goals.
  • Informed customers about all product lines and services offered by the company.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Created new processes and systems for increasing customer service satisfaction.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Processed all sales transactions accurately and in a timely fashion.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Fielded an average of [number] customer service calls per day.
  • Replenished merchandise shelves with items from the stockroom.
  • Developed empathetic client relationships and earned reputation for exceeding sales goals.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Logged all daily shipping and receiving orders.
  • Stocked and rotated inventory regularly.
  • Computed accurate sales prices for purchase transactions.
  • Worked as team member, performing cashier duties, product assistance and cleaning.
  • Trained new employees on company customer service policies and service level standards.
Education and Training
GED: , Expected in 2013
-
Brookwood High School - Brookwood, AL
GPA:
Status -

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Resume Overview

School Attended

  • Brookwood High School

Job Titles Held:

  • Housekeeping Team Leader
  • Line Cook
  • Cashier Customer Service

Degrees

  • GED

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