Housekeeping Team Leader resume example with 13+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable housekeeper/residential aide with strong ability in patient care and communication. Offering experience in adult senior community living. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Active listening
Working collaboratively
Communication
Customer service
Reliable and trustworthy
People skills
Friendly, positive attitude
Team building
Conflict resolution
Flexible
Experience
04/2019 to CurrentHousekeeping Team LeaderBerkshire Health Systems, Inc. | North Adams, MA,
Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
Maintained floors with regular sweeping, mopping and vacuuming.
Exceeded facility standards regularly by working with detail-oriented approach.
Sustained safety protocols to support proper and cost-effective equipment and material usage.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Notified management of structural issues and major repairs.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Responded promptly to requests to clean and sanitize areas after accidents.
08/2013 to 03/2019Housekeeping AttendantFrancisan Health | Fort Wayne, IN,
Employed deep-cleaning techniques for areas in need of additional sanitation.
Organized supplies for efficient use based on expected customer needs.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Informed supervisor when supplies were low.
Washed and polished glass windows and doors to keep entryways clear and professional.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Removed soiled linens and articles from rooms and delivered to laundry area.
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed all trash from rooms and replaced liners to wastebaskets.
Laundered sheets and removed stains to restore linens to pristine condition.
Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
05/2011 to 08/2013Cashier AssistantWhole Foods | Springfield, VA,
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped customers find specific products, answered questions and offered product advice.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Resolved issues with cash registers, card scanners and printers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Scanned customer purchases, supporting transactions to streamline sales process.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Monitored sales events, added new merchandise and rang up purchases.
01/2006 to 09/2009Resident Care AideDignity Health | Pismo Beach, CA,
Helped clients stay happy and healthy by providing mental and emotional support.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Monitored client behaviors and emotional states, reporting concerns to manager and documenting information in files.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Education and Training
Expected in 06/2003High School Diploma | Triad Senior High, Troy, IL, GPA:
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