health record information technician resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Talented Accounting Analyst and team leader offering 20 years of success in Financial environments. Strategic thinker with Accounting, Postal management and Hospital management proficiency. Offers proven ability to build effective teams and teamwork. Committed to identifying and leveraging opportunities for growth. Knowledgeable using Microsoft software such as MSOffice, Microsoft Teams; Webex, Zoom. Healthcare software such as EPIC and On Base.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Motivated Health Information Manager with 15 years of experience in medical recordkeeping. Adept at office administration and EPIC use. Committed to accurate data entry with a talent for account management. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Ability to accurately record information
  • Electronic health records systems
  • Electronic Health Records Management
  • Electronic Health Records (EHR)
  • Health information systems
  • Records security practices
  • Information indexing
  • Medical records and documentation
  • Collections and invoice processing
  • Month-end documentation
  • Report preparation
  • Account evaluation
  • Audit support
  • Time management
Education and Training
Northern Virginia Community College Woodbridge, VA, Expected in : Information Technology - GPA :
University of San Jose Recoletos Cebu, Philippines, Expected in 03/1978 Bachelor of Science : Accounting - GPA :
Fedex Cross Border - Health Record Information Technician
San Jose, CA, 02/2017 - 06/2022
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new indexing opportunities.
  • Completed daily productivity reports project resulting in achieving monthly 100% productivity goals..
  • Completed Annual Mandatory Employee modules project resulting in 100% compliance.
  • Worked with physicians and nurses to find methods to improve quality of patient health documents and records.
  • Took part in meetings and committees to discuss such topics as electronic health records and communicate best ways to improve workflows.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Handled all delegated tasks, including validation and indexing.
  • Supported Nursing department staff by compiling paperwork and taking detailed meeting minutes.
  • Utilized EPIC and OnBase to compile data gathered from various sources.
  • Learned releasing of health information of patients and answering phone calls to support office needs.
  • Answered 10 calls per hour to answer customer questions.
  • Achieved cost-savings by developing functional solutions to act and solved immediate problems.
Jack Henry & Associates Inc. - Medical Records Information Technician
Centennial, CO, 03/2002 - 02/2017
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Logged all requests for medical records into spreadsheets.
  • Pulled patient records and transferred information to appropriate parties.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Disseminated information to correct department, individual or outside location.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Set up patient charts and documented information in various company software.
  • Increased team efficiency by implementing daily submission productivity report process improvements.
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Kept department clean, organized and professional.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
United States Postal Service - Rural Carrier Associate
City, STATE, 12/1997 - 12/2001

As Mail carrier. received, sorted, collected and delivered over 3,000 mails and approximately 50 postal packages to over 300 residential areas each day. Scanned over 1,000 certified mails and parcels. Reviewed postal addresses to accuracy in delivery, 100% error-free.

Ensured security and packaging procerdures were strictly followed with zero violations in the past three years. During my first year I was awarded with Safety Driver award.

  • Collaborated in development of sorting procedures.
  • Supported bulk magazine department by compiling paperwork and taking detailed meeting minutes.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Delivered mails on time daily basis to customer locations.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
La Tondena Distillers, Inc. - Accounting Analyst
City, STATE, 12/1980 - 02/1993
  • Observed client confidentiality and ensured data integrity in all work-related tasks.
  • Coordinated timely payments from vendors, clients and accountholders.
  • Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
  • Offered results-driven accounting assistance to company departments with knowledgeable payroll, AP, AR and expense tracking support.
  • Compiled budget documents and monitored costs to maintain control systems.
  • Kept records current and accurate with efficient reconciliations and variance resolution.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Compiled and reported on expense data to aid in effective budget planning.
  • Achieved 95% increase in efficiency of all paperwork processing through key process updates.
  • Assisted with administrative tasks, including filing, answering phones and team building.
  • Supported clerical and administrative needs of senior department staff.
  • Conducted investigative research and analysis to resolve billing discrepancies and computed reserve funds for client rebate discounts.
  • Ran daily customer billing accounts and credit reports to check data and address variances.
  • Established and maintained automated and manual accounting records, post receipts and turn-ins, and performed dues-ins and dues-outs accounting.
  • Collaborated with finace and credit collection department to process business transactions and maintain excellent financial standing.
  • Worked with Finance Manager to address and resolve issues with documentation or financial entries.
  • Compiled and archived signed sales agreements, client cost confirmations, invoicing and cash receipts.
  • Implemented corporate collections policy in alignment with cross-functional objectives throughout billing and account management.
  • Performed diverse data entry of relevant information such as customer sales and company expenses.
  • Assembled sales and credit reports to show collection information.
  • Managed over 300 accounts through accurate and detailed revenue reporting.
  • Analyzed documentation and standard financial statements for accuracy.
  • Communicated with Credit and Collection Manager about discrepancies and devised plans to reconcile financial issues.
  • Organized invoice and cash receipts, sales agreements and client cost confirmations.
  • Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
  • Coded invoices and other records to maintain organized and accurate records.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Generated detailed reports outlining financial metrics for use by upper management in key decision making.
  • Worked with customers and company vendors to fix discrepancies in accounts payable and receivable.
  • Maintained process documentation for financial department operations.
  • Prepared credit reports documents for financial audits and presented audit findings to Finance Auditors.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Northern Virginia Community College
  • University of San Jose Recoletos

Job Titles Held:

  • Health Record Information Technician
  • Medical Records Information Technician
  • Rural Carrier Associate
  • Accounting Analyst


  • Some College (No Degree)
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: