Health Record Information Technician resume example

• Verified record copies before handing each over to check for and remove unnecessary details.
• Logged all requests for medical records into spreadsheets.
• Pulled patient records and transferred information to appropriate parties.
• Entered patient insurance, demographic and health information into software and confirmed records.
• Determined and implemented techniques to improve medical records retrieval process.
• Streamlined day-to-day office processes to meet long-term goals.
• Disseminated information to correct department, individual or outside location.
• Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
• Set up patient charts and documented information in various company software.
• Increased team efficiency by implementing daily submission productivity report process improvements.
• Scanned incoming documentation.
• Maintained complete confidentiality in accordance with organization and legal requirements.
• Observed confidentiality and safeguarded all patient-related information.
• Kept department clean, organized and professional.
• Performed site evaluations, customer surveys and team audits.
• Improved customer satisfaction by finding creative solutions to problems.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

As Mail carrier. received, sorted, collected and delivered over 3,000 mails and approximately 50 postal packages to over 300 residential areas each day. Scanned over 1,000 certified mails and parcels. Reviewed postal addresses to accuracy in delivery, 100% error-free.

Ensured security and packaging procerdures were strictly followed with zero violations in the past three years. During my first year I was awarded with Safety Driver award.

• Collaborated in development of sorting procedures.
• Supported bulk magazine department by compiling paperwork and taking detailed meeting minutes.
• Improved customer satisfaction by finding creative solutions to problems.
• Created agendas and communication materials for team meetings.
• Delivered mails on time daily basis to customer locations.
• Earned reputation for good attendance and hard work.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Observed client confidentiality and ensured data integrity in all work-related tasks.
• Coordinated timely payments from vendors, clients and accountholders.
• Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
• Offered results-driven accounting assistance to company departments with knowledgeable payroll, AP, AR and expense tracking support.
• Compiled budget documents and monitored costs to maintain control systems.
• Kept records current and accurate with efficient reconciliations and variance resolution.
• Assessed data and information to check entries, calculations and billing codes for accuracy.
• Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
• Compiled and reported on expense data to aid in effective budget planning.
• Achieved 95% increase in efficiency of all paperwork processing through key process updates.
• Assisted with administrative tasks, including filing, answering phones and team building.
• Supported clerical and administrative needs of senior department staff.
• Conducted investigative research and analysis to resolve billing discrepancies and computed reserve funds for client rebate discounts.
• Ran daily customer billing accounts and credit reports to check data and address variances.
• Established and maintained automated and manual accounting records, post receipts and turn-ins, and performed dues-ins and dues-outs accounting.
• Collaborated with finace and credit collection department to process business transactions and maintain excellent financial standing.
• Worked with Finance Manager to address and resolve issues with documentation or financial entries.
• Compiled and archived signed sales agreements, client cost confirmations, invoicing and cash receipts.
• Implemented corporate collections policy in alignment with cross-functional objectives throughout billing and account management.
• Performed diverse data entry of relevant information such as customer sales and company expenses.
• Assembled sales and credit reports to show collection information.
• Managed over 300 accounts through accurate and detailed revenue reporting.
• Analyzed documentation and standard financial statements for accuracy.
• Communicated with Credit and Collection Manager about discrepancies and devised plans to reconcile financial issues.
• Organized invoice and cash receipts, sales agreements and client cost confirmations.
• Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
• Coded invoices and other records to maintain organized and accurate records.
• Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
• Generated detailed reports outlining financial metrics for use by upper management in key decision making.
• Worked with customers and company vendors to fix discrepancies in accounts payable and receivable.
• Maintained process documentation for financial department operations.
• Prepared credit reports documents for financial audits and presented audit findings to Finance Auditors.