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Front Desk Medical Receptionist Resume Example

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FRONT DESK MEDICAL RECEPTIONIST
Professional Summary

Flexible team member known for prioritizing customer care experience and supporting individual needs on personal level. Empathetic liaison between physician and doctor with focus on balancing patient concern with physician caseload. Multitalented, diplomatic communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members.

Skills
  • Customer Service
  • Patient Database Maintenance
  • Computer Proficiency
  • Cash Handling
  • HIPAA Compliance
  • Calendar and Appointment Management Facilities management
  • Safety standards and protocols
  • First Aid/CPR
  • Event Coordination and Event planning
  • Activity coordination
  • Budgets, Facilities management, Programs
  • Business operations, First Aid, Training programs
Work History
Front Desk Medical Receptionist, 09/2020 to 05/2021
Company Name – City, State
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
Lead Recreation Assistant, 06/2017 to 08/2020
Company Name – City, State
  • Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
  • Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
  • Managed work team of over 60 members for childcare programs.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Responded to public inquiries to provide information about programs and facilities.
  • Trained staff members on conducting events and following safety procedures.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Transported and escorted program participants to and from activities and on field trips.
Education
Bachelor of Science: Health Center Administration , Expected in 05/2022
University of Nevada - Las Vegas - City, State
Skills
  • Customer Service
  • Patient Database Maintenance
  • Computer Proficiency
  • Cash Handling
  • HIPAA Compliance
  • Calendar and Appointment Management Facilities management
  • Safety standards and protocols
  • First Aid/CPR
  • Event Coordination and Event planning
  • Activity coordination
  • Budgets, Facilities management, Programs
  • Business operations, First Aid, Training programs
Work History
Front Desk Medical Receptionist, 09/2020 to 05/2021
Company Name – City, State
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
Lead Recreation Assistant, 06/2017 to 08/2020
Company Name – City, State
  • Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
  • Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
  • Managed work team of over 60 members for childcare programs.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Responded to public inquiries to provide information about programs and facilities.
  • Trained staff members on conducting events and following safety procedures.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Transported and escorted program participants to and from activities and on field trips.
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Resume Overview

School Attended

  • University of Nevada - Las Vegas

Job Titles Held:

  • Front Desk Medical Receptionist
  • Lead Recreation Assistant

Degrees

  • Bachelor of Science : Health Center Administration , Expected in 05/2022

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