front desk medical receptionist resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.

  • Meticulous attention to detail
  • Professional and mature
  • Time management
  • Dedicated team player
  • Medical terminology
  • Schedule management
  • Insurance eligibility verifications
  • Order processing
  • Certified in 10-key
  • Time management
  • Self-directed
  • Results-oriented
  • Meticulous attention to detail
  • Excellent communication skills
  • Resourceful
  • Advanced clerical knowledge
  • HIPAA compliance


  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.


  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Front Desk Medical Receptionist, 08/2013 - Current
Care Atc Inc Miami, FL,

Updated patient accounts and information on a daily basis.Managed incoming and outgoing calls for busy medical office.Handled and processed confidential patient information.Coordinated admission processes and prepared medical records and agreement packets.

Medical Front Desk Recpetionist, 2009 - 01/2012
Dr. Robert Sander City, STATE,

Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.Managed incoming and outgoing calls for busy medical office.Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.

Special Education Aiide, 08/2004 - 05/2009
Roxbury Tranportation City, STATE,

Applied the positive reinforcement method to redirect negative behaviors.Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.

assocate : Communication, Expected in 1986
Sagrado Corazon - Santurce, pr
Status -
High School Diploma: collage Prep, Expected in 1984
Mt. Olive High School - Santurce, nj
Status -

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Resume Overview

School Attended

  • Sagrado Corazon
  • Mt. Olive High School

Job Titles Held:

  • Front Desk Medical Receptionist
  • Medical Front Desk Recpetionist
  • Special Education Aiide


  • assocate
  • High School Diploma

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