Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.
Updated patient accounts and information on a daily basis.Managed incoming and outgoing calls for busy medical office.Handled and processed confidential patient information.Coordinated admission processes and prepared medical records and agreement packets.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.Managed incoming and outgoing calls for busy medical office.Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Applied the positive reinforcement method to redirect negative behaviors.Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
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