Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

. Bilingual Front desk Medical Receptionist with over 12 years of experience in private medical office with state programs. Cheerful Front Desk Receptionist committed to helping each patient feels welcomed and comfortable upon walking through door. Gifted at keeping patient files organized and updated. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using appointment scheduling system to manage over 100 patients weekly. Organized and accurate in managing patient flow.

Skills
  • Detail-Oriented
  • Bilingual Spanish and English
  • Enrolling low income patients into different low income programs
  • Professional
  • Medical Charting
  • Customer Service
  • Data Entry Software
  • Supply Ordering
  • Verbal and Written Communication
  • Equipment Troubleshooting and Maintenance
  • Appointment Scheduling
  • Patient Referral
  • Patient Eligibility Requirements
Work History
05/2018 to 06/2021 Front Desk Medical Receptionist Ricoh Americas Corporation | Hopkinton, MA,
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Translate from English to Spanish for non-English speaking patients.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Enhanced office productivity by handling high volume of callers per day.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass
  • Helped office manager to do inventory for office and medical supplies orders.
06/2015 to 04/2018 Front Desk Medical Receptionist/Program Specialist Ricoh Americas Corporation | Irving, TX,
  • Every Woman Counts Coordinator
  • Enrolling low income patients with no health insurance to the family PACT, Every Woman Counts and BCCTP programs
  • Assisting Doctor with breast exams in different sites in Orange County and some cities in LA County
  • Incharged of preparing all documents for office audits from the Every woman Counts program
  • Helped patients to schedule appointment for referrals and follow ups
  • Calling patients from previous years for yearly mammograms
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Completed and filed financial documentation for accounting purposes.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Referred and screened patients to make best use of resources, triage staff and serve community members
01/2008 to 03/2015 Front Desk Medical Receptionist Daniel S. Reich M.D. | City, STATE,
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Answered central telephone system and directed calls accordingly.
  • Assist Doctor with breast exams in different site in Orange County
  • Enrolling low income patients in the Every Woman Counts, Family PACT and BCCTP programs
  • Calling patients from previous years for yearly mammograms and pap smear appointments for the Every Woman Counts Program
  • Calling patients for referrals and follow up appointments
  • Updating yearly EWC program patients list
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Enhanced office productivity by handling high volume of callers per day.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed and filed financial documentation for accounting purposes.
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Completed patient referrals to other medical specialists.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Education
Expected in 06/2020 GED | Taller San Jose Adult School, Santa Ana, GPA:
Languages
Spanish:
Negotiated:
English:
Negotiated:

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School Attended

  • Taller San Jose Adult School

Job Titles Held:

  • Front Desk Medical Receptionist
  • Front Desk Medical Receptionist/Program Specialist
  • Front Desk Medical Receptionist

Degrees

  • GED

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