front desk medical receptionist resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in medical and insurance environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.
Skills
Medical office administration
Insurance claims
Appointment Scheduling
Insurance Verification
Insurance Authorizations
Medical Procedure Authorizations
Inventory oversight
Patient Scheduling
Account management
Medical billing and coding
Reminder calls
Pre-hospital Care
Payment collection
Medical Records Management
Problem resolution
Business operations
Relationship development
Project organization
Completion of disability forms
Work History
Front Desk Medical Receptionist, 09/2008 - 03/2020 Radnet – Huntington Park, CA,
Organized paperwork such as charts and reports for office and patient needs.
Completed and filed financial documentation for accounting purposes.
Enhanced office efficiency by handling 30+ callers per day.
Maintained current and accurate medical records for over 100+ patients.
Completed skilled administrative work to support all office staff and operational requirements.
Managed master calendar and scheduled appointments for 1 providers based on optimal patient loads and clinician availability.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
Completed clerical duties and tasks for clinic administration.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Checked patient data including insurance, demographic and health history to keep information current.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing cleanliness and organization at all times.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Scheduled, rescheduled and handled cancelled appointments for patients.
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Obtained payments from patients and scanned identification and insurance cards.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Responded to correspondence from insurance companies to verify patient's coverage.
Front Desk Medical Receptionist, 07/1994 - 02/1999 Radnet – Huntington, NY,
Organized paperwork such as charts and reports for office and patient needs.
Completed and filed financial documentation for accounting purposes.
Enhanced office efficiency by handling 100+ callers per day.
Maintained current and accurate medical records for over 100+ patients.
Completed skilled administrative work to support all office staff and operational requirements.
Managed master calendar and scheduled appointments for 2 providers based on optimal patient loads and clinician availability.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
Completed clerical duties and tasks for clinic administration.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Checked patient data including insurance, demographic and health history to keep information current.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing cleanliness.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Scheduled, rescheduled and handled cancelled appointments for patients.
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Obtained payments from patients and scanned identification and insurance cards.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Responded to correspondence from insurance companies to verify patient's coverage.
Medical Office Assistant, 08/1991 - 07/1994 Unitypoint Health – Bettendorf, IA,
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