- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
- Over 18 years experience in designing and developing Enterprise software's, Project/Portfolio management, testing and implementation.
- Over 13 years experience with health care insurance payers and providers.
- Expertise in both Agile and Waterfall project management.
- Expertise managing remote and distributed teams.
- Good knowledge and implementation of digital transformation, cloud solutions and big data management.
- Good understanding Of TriZetto QNXT and FACETS claim engines.
- Budget and resource management
- Build and manage offshore teams
- Release planning, continuous delivery
- Customer Support
- Product implementation
- Customer relationship management
- Project and Portfolio management
- Process automation and optimization
| - Knowledge of SOA and Cloud computing
- Knowledge of DEVops
- Scrum and Agile development
- Certified PMP and CSM
- Collaborative
- Fast learner
- Self-directed
- Highly motivated
|
Director Software Engineering, 06/2013 to Current
Capital One – Waltham, MA,
- Reporting
to CTO , SVP software development. This position is responsible for software
development and product support for 50 million (Medicare/Medicaid) line of products.
- Responsible for 7
Million budget and 74 staff ( 24 onsite and 50 offshore).
-
Responsible managing executive relationship
with premium customers (Aetna, United health, Anthem ,Centene corporation and
55 clients live on EDM platform.
- Built a team of 75 engineers from 18 in the last
3 years.
- Transformed
legacy monolithic client server based application to SOA and Micro
service based Enterprise solution in 18 months that caters 3 lines of
business CMS (EDPS) , State Medicaid and commercial exchanges for EDGE server
submission.
-
Designed strategy to migrate 55
existing clients to the new platform in low cost upgrade model.
-
Implemented Full scale SAfe
Agile practices in a distributed environment , where teams are spread
geographically. Delivering through put release over release.
-
Developed strategic partnership
with Microsoft to advance EDM toSAAS based offering POC completed with Azure
service Fabric.
-
Improved working relationship
with Cross BU's. Product marketing , Sales, Product management and
Implementation teams.
- Partnered and developed
implementation COE (center of excellence) for EDM practice by seeding product
SME's in a hybrid model.
- Fostering innovation through
Hack-A-Thon events and generating ideas to workable feature.
-
Managing contracts and SLA for
product support.
- Responsible for
performance reviews and implementing improvement plans for non-performers.
·
- Mentoring and coaching Senior Managers and managers of Engineering , QA and Product design.
Manger Software Engineering, 03/2012 to 05/2013
Rtx – Buena Park, CA,
- Responsible for Application development and product support.
- Responsible for large client implementations (Aetna, Centene corporation and Amerigroup)
- Managing implementations are completed under budget and within schedule.
- Built best practices and release management process for millions of lines of non-standard product customization on legacy platform.
- Developed training materials and education materials for new team members to bring them up to speed
- Implemented Peer- Programming practices to develop teams at scale.
- Built sustainable low cost offshore support Model from scratch. By rotating people onshore and offshore every year.
- Built data masking tools and simulators to enable offshore to work with Non-PHI data.
- Ensure applications, process and people are complying to HIPAA,PHI and security requirements.
- Developed and implemented improved department-wide application design and code reviews processes.
- Validating and implementing, when appropriate, changes in departmental procedures as well as solutions for automating manual procedures.
- Responsible for performance reviews and implementing improvement plans for non-performers.
- Mentoring and coaching team leads and senior software engineers.
Software Engineer Lead, 05/2010 to 02/2012
Amerisourcebergen Corporation - Corporate – Cary, NC,
- Built, tested and deployed scalable, highly available and modular software products.
- Strengthened developmental methodologies by introducing a code quality document.
- Worked closely with clients to establish problem specifications and system designs.
- Implemented 4010 to 5010 conversion to major clients in Medicaid space (Centene and Amerigroup).
- Taking ownership of product
features or related application and system components.
- Creating processes which
facilitate knowledge sharing and team collaboration as well as acting as a
technical resource for troubleshooting and solving technical issues.
- Leadership role in application design and code reviews
processes.
- Creating processes which
facilitate knowledge sharing and team collaboration as well as acting as a
technical resource for troubleshooting and solving technical issues.
- Mentoring Junior software engineers and QA engineers.
Senior Programmer Analyst, 07/2009 to 05/2010
Health & Hospital Corporation – North Indianapolis, IN,
- Built, tested and deployed scalable, highly available and modular software products.
- Strengthened developmental methodologies by introducing a code quality document.
- Worked closely with clients to establish problem specifications and system designs.
- Performed regression and system-level testing to verify software quality and function before it was released.
- Designed Molina EDI gateway for eligibility application components.
- Worked extensively on BiZtalk server , WCF , C# and ASP.net applications.
- Creating application design and code reviews processes.
- Seeking improvements in procedures and in automating manual procedures.
- Triaging defects, impact analysis, resolution planning and implementation.
- Participating in processes which facilitate knowledge sharing and team collaboration, detailed design, and coding review.
- Acting as a technical resource for troubleshooting and solving technical issues.
Information technology Specialist., 02/2005 to 06/2009
Arizona Department Of Economic Security – City, STATE,
- Developed and implemented complex Internet and Intranet applications on Microsoft platforms.
- Developed applications using C#,VB.net , ASP.net, BiZtalk and SQL server.
- Write custom Process and applications to load state eligibility and claim records into QNXT system.
- Upgraded old Qmacs system to QNXT claims payment system.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Provided continued maintenance and development of bug fixes and patch sets for existing applications.
- Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
- Consistently met deadlines and requirements for all production work orders.
- Managed creative projects from concept to completion while managing day to day work.
- Consistently met deadlines and completed projects on time.
Programmer Analyst, 02/2003 to 02/2005
Dataformix Technologies Inc – City, STATE,
- Designed and developed applications using C#, ASP.net , oracle and SQL server database.
- Worked closely with clients to establish problem specifications and system designs.
- Performed unit, regression and system-level testing to verify software quality and function before it was released.
- Drafted comprehensive reports to document bugs and design flaws.
Bachelor Of Engineering: Computer Science, Expected in 1998
State engineering university of Armenia - ,
GPA:
PMP: , Expected in 2012
Project management Institute - ,
GPA:
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