Cryotherapy Technician Resume Example
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Effective customer service with seven years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.
Proven skills in interpreting conversations and translating documents between English and Spanish. High-energy with seven years of related experience and desire to positively impact service for all customers. Solid administrative background combined with self-motivated nature.
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- Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
- Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.
- Monitored and maintained aseptic techniques throughout procedures.
- Led health community workers and members of the public about the importance of health, prevention and treatment.
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Monitored facility to verify visitors and personnel adherance to rules and safety procedures to protect customers and reduce liability risks.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Built and maintained effective working relationships with peers and upper management.
- Corrected issues in timely manner to maintain productivity goals.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn all required tasks quickly and maximize performance.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Answered telephone to provide establishment information and take party reservations.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Answered customers' questions about hours, seating, current wait time and other information.
- Checked menus to verify current selection availability and cleanliness.
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Resume Overview
School Attended
- Winnsboro High School
- Northeast Texas Community College
- Vitamin B12 Injection Training Course
Job Titles Held:
- Cryotherapy Technician
- Gym Staff
- Team Member
- Hostess
Degrees
- High School Diploma
Associate of General Studies in General Studies
Certificate
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