Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Moral Correctional Lieutenant with a 25-year background in corrections. Hardworking and ethical with a gift for de-escalating dangerous situations. Strong conflict resolution and interpersonal skills. Excellent communication and organizational talents. Safety-oriented and skilled in self-defense and suicide prevention. Adept at both pod and central control. Strong understanding of the laws, processes, and procedures for registering, treating and maintaining prisoners. Both trained in and a trainer in lethal force and less than lethal force. Able to utilize positive reinforcement and praise to boost the morale of staff members. Experience providing direct supervision to numerous Correctional Sergeants and Correctional Officers in a variety of different Units.

I have a strong background in management, supervision, training and customer service.

I am able to multi-task and efficiently manage changing priorities. Excellent organizational skills, with attention to detail.

I am highly motivated, self starter, positive individual. Customer service master and efficient problem solver. Provide thorough answers and solutions and provide an exceptional customer experience.

  • Self-defense techniques
  • Firearms operations trained
  • Background in supervision and management
  • Time management
  • Fast learner
  • Highly dependable
  • Excellent attention to detail
  • Excellent people skills
Work History
02/2009 to 03/2015
Correctional Lieutenant State Of Kentucky 495 Forest Hills Dr Morehead, KY,
  • Supervised Sergeants and Officers in the performance of tasks and managed offenders in several different housing Units to include; Administrative Segregation, Adjustment Center (Condemned Housing Unit), and East Block Condemned Housing Unit
  • Handled inmate counts and searches for missing inmates as the Watch Commander for the Institution
  • Completed daily work report sheets and delegated tasks to Sergeants and Officers
  • Noted and followed up on any unusual behavior as the Watch Commander
  • Delivered accurate verbal and written reports to supervisors
  • Responded quickly and effectively to all security violations and duress alarms
  • Maintained accurate and detailed logs of all events during each shift
  • Processed and logged accurate and detailed incident reports
  • Responded to calls in both routine and emergency situations
  • Hear violation reports and appeals
06/2004 to 02/2009
Correctional Sergeant State Of Kentucky 560 Correctional Drive Pineville, KY,
  • Supervised numerous Correctional Officers in performance of tasks and managed offenders
  • Coordinated responses to emergency situations arising in my specific area of supervision and other locations when directed
  • Completed daily work reports and delegated tasks to employees
  • Assigned officer tasks such as running yards, escorts, laundry exchange, housing cell searches for contraband and/or damage, and other various tasks to keep running Unit efficiently
  • Verified all prison visitors carried proper identification and had no contraband before entering institution. Monitoring inmates and visitors for suspicious behavior
  • Maintained a climate of mutual respect with as much freedom from harassment and intimidation as possible, to provide safe environment for staff and offenders
  • Provided assistance to Officers with incident reports to insure they are accurate and detailed reports
  • Responded quickly and effectively to all security violations and duress alarms
  • Maintained accurate and detailed logs of all events during each shift
  • Delivered accurate verbal and written reports to supervisors
  • Supervised non-custody staff in the Institutions Mailroom
07/1994 to 06/2004
Correctional Officer State Of Montana Eureka, MT,
  • Restrained adult male inmates when disturbances required physical intervention
  • Searched inmates, building and grounds, living quarters and work areas for contraband
  • Established positive working relationships both staff and inmates, while maintaining boundaries with inmates
  • Directed activities of inmate crews working on maintenance, and on grounds yard maintenance
  • Verified facility security by inspecting fencing, outside areas, locks and cells for potential hazards
  • Made rounds at specified intervals and conducted head counts, conducted routine and emergency head counts
  • Delivered inmates to work sites and returned safely by following protocols
  • Arranged for medical and dental care of inmates, including escorting inmates to and from cells, court, hospitals, and medical appointments
  • Issued cleaning supplies, toiletry items, laundry and all basic meals
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
Expected in 07/1980
High School Diploma:
Fairfield High School - Fairfield, CA
Expected in
: Psychology
Solano Community College - Fairfield, CA

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School Attended

  • Fairfield High School
  • Solano Community College

Job Titles Held:

  • Correctional Lieutenant
  • Correctional Sergeant
  • Correctional Officer


  • High School Diploma
  • Some College (No Degree)

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