Chief Information Officer resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities.

  • IT architecture
  • Budgeting
  • System design
  • Data Analysis
  • Infrastructure development
  • Requirements analysis
  • Security planning
  • Project lifecycle management
  • Budget administration
  • Business operations
  • Relationship development
  • Operational improvement
  • Team management
  • Process improvement
  • Problem resolution
Boston University Boston, MA Expected in 09/2019 Master of Science : Computer And Information Systems Security - GPA :
  • Minored in Cyber-Security
Johnson & Wales University Providence, RI Expected in 11/2006 Bachelor of Science : Information Science - GPA :
  • Graduated magna cum laude

Digital Forensics Certificate Boston University

Work History
Cambridge Savings Bank - Chief Information Officer
Cambridge, MA, 01/2012 - Current
  • Researched new technologies and chose best options for company priorities and cost-effectiveness.
  • Devised and wrote corporate technology procedures, modifying security policies for each worker level.
  • Configured and implemented IT initiatives to produce measurable business value.
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
  • Manages multiple budgets for the company (IT, Facilities and Security)
  • Incorporated technology guidelines, controls, processes and solutions to mitigate business risks.
  • Applied emerging technology knowledge to achieve key business objectives.
  • Influenced and directed IT infrastructure to drive key business strategies and processes.
  • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Oversaw development and implementation of improvements to support and network operations.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Menards, Inc. - Information Systems Manager
Cottage Grove, MN, 01/2005 - 01/2012
  • Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
  • Collaborated with key personnel to verify data integrity and compliance with all related regulatory guidelines and legal requirements.
  • Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
  • Applied cybersecurity best practices to information system standards, directives and guidance for all personnel, monitoring compliance across organization.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
Call Rail - Network Analyst
Atlanta, GA, 01/1998 - 01/2005
  • Communicated with vendors to resolve network outages and periods of reduced performance.
  • Monitored system logs for all company computers and devices to maximize uptime.
  • Administered software licensing and purchasing for effective installation of network.
  • Configured and installed wireless controllers, routers and switches.
  • Upgraded and expanded network systems and components.
  • Upgraded network software and hardware for optimized performance.
  • Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
  • Built server systems and installed into racks.
  • Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
City Of Lacey - Computer Technician
Lacey, WA, 11/1992 - 01/2005
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
  • Configured hardware, devices and software to set up work stations for employees.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Linked computers to network and peripheral equipment, including printers and scanners.
  • Backed up company data on regular basis, successfully recovering critical information after malware attacks.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Setup, installed and configured computers in various business locations to support operations and reporting.

Rolled out Office 365 in GCC HIGH space. By doing this, it enabled all SEA CORP employees to safely and securely work from home during the COVID-19 pandemic allowing SEA CORP to operate its business with zero impact on any of its current work.
Led the software development team to SEA CORP's CMMI level two certification with the Purchase Assets Tracking System (PATS). This was a significant milestone allowing SEA CORP to bid on CMMI contracts
Mr. Claire started with SEA CORP in November 1992 when it was 35 employees and had been a significant part of the growth to it's 450 plus employees today by developing and implementing the necessary network, technologies, and facility infrastructure that SEA CORP possesses today.

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Resume Overview

School Attended

  • Boston University
  • Johnson & Wales University

Job Titles Held:

  • Chief Information Officer
  • Information Systems Manager
  • Network Analyst
  • Computer Technician


  • Master of Science
  • Bachelor of Science

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