Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
System Implementation Consultant for the following clients:
JPMorgan Chase & Co., Chicago, IL/Dallas, TX (Onsite & Remote)
Deckers Outdoors, Goleta, CA (Onsite & Remote)
Fairway Mortgage, Carrollton, TX (Onsite & Remote)
Thomson Reuters, Carrollton, TX (Onsite & Remote)
LPL Financial, San Diego, CA (Onsite & Remote)
Interstate Battery, Dallas, TX (Onsite & Remote)
McDonalds, Chicago, IL (Onsite & Remote)
Responsibilities include:
• Conducted requirements gathering sessions for implementation/optimization of Workfront system.
• Contributed to as-is analysis of client SaaS tool instance and provided well-documented set of process improvement recommendations.
· Analyzed existing business workflows to create well-define requirements guidelines for implementation within SaaS tool.
· Implemented and Optimized Workfront system across Marketing department
Project Coordinator in a Consulting Manner for TitleMax Corporate office:
Involved in integration with a financial management software solution for financial institutions. This was a high profile, high stress and high-volume project. The project was fast paced and had a short time to market.
Accomplishments and Responsibilities:
· Use TFS, MTM and Excel to maintain and monitor project plans, work hours, budgets and expenditures.
· Organizing, attending and participating in stakeholder meetings.
· Documenting and following up on important actions and decisions from meetings.
· Coordinating project schedules, resources, equipment and information
· Liaising with clients to identify and define project requirements and ensure that client needs are met as the project evolved.
· Assign tasks to internal teams
· Analyze risks and opportunities
· Act as the point of contact and communicate project status to all participants
· Create and maintain comprehensive project documentation, plans and reports
· Facilitated and coordinated the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager
· Work with the Project Manager to monitor project progress and handle any issues that arise
Accomplishments and Responsibilities:
· Took part in the successful integration of several automotive warranty companies such as GWC and PDS.
· Worked with development team to integrate with partners from all facets of the automotive industry.
· Company based certification for knowledge of Automotive Loan Process.
· Successfully helped to transition entire software team from waterfall to Agile/Scrum Methodologies.
· Improved documentation processes to produce features, best practices, limitations and tips/tricks.
· Worked closely with Product Managers in developing training material for customers to better understand new implementations and features.
· Worked with development team to assist clients in the details of transitioning from a test environment to Production.
· Able to problem solve and analyze configurations to gather requirements for new development projects.
· Built test conditions and test cases to support requirements.
· Researched and updated all required materials needed for company, clients and partners.
Accomplishments and Responsibilities:
· Generated all lot records for incoming secondary components into Quality Inspection department to improve speed of incoming inspection.
· Performing material inspection for primary and secondary components on all lots entering the distribution warehouse.
· Communicating with various suppliers on a regular basis to resolve complex problems.
· Performing quality remediation and audit for external suppliers using USP, FDA and CFR regulation guidelines.
· Extensive work in many SAP software applications including handling of customer complaint samples and review of manufacturing batch records and the releasing of lots.
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