triage nurse resume example with 7 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Education and Training
Expected in 05/2018 to to Associate Degree in Nursing | Cambridge Institute of Allied Health And Technology, Altamonte Springs, FL GPA:
  • Honor Roll Award
  • Dean´s List Award
Expected in to to Associate of Science | Business Administration And Management ICPR Junior College, San Juan, PR GPA:
  • Minor in Management and Marketing
  • Summa cum laude graduate
  • Valedictorian Recipient
Professional Summary

Detailed-oriented, and patient-focused nurse with proven expertise in phone triage, conducting patient assessments, and developing individualized care plans. Proven leadership, delegation skills, and consistently aiming to bring a positive attitude and empathetic mindset into an environment where the quality of patient care remains a top priority. Recognized for collaborating well with multidisciplinary team to maintain top-notch healthcare practices.

  • Patient care, assessment & diagnosis
  • Organizational skills
  • Leadership & Supervision
  • Clinical Documentation (Athena EHR proficiency)
  • Critical thinking & Problem solving
  • Active listening & Therapeutic communication
  • Training Staff & Education
10/2018 to 08/2020 Triage Nurse Humana Inc. | Meridian, ID,
  • Handled both walk-in and telephonic nursing triage, collecting symptoms, vital signs, and assessing patients.
  • Determined priority of patients' needs and implemented protocols to give each care required within acceptable timeframes.
  • Approved or denied refill prescriptions according to established guidelines.
  • Reviewed test results for completion and abnormalities.
  • Completed prior authorizations and referrals for medications, procedures, and specialized treatments.
  • Administered immunizations and recorded proper documentation, created immunization records following state policies and protocols.
  • Achieved quality of patient outcomes by properly educating parents on medications, diets, or physicians' instructions.
  • Collaborated with a team of physicians and nurse practitioners in improving HEDIS scores by 60%.
  • Established new clinical forms, which resulted in a better quality of patient care.
05/2018 to 10/2018 Medical Assistant The University Of Kansas Hospital | Wichita, KS,
  • Assessed patients, obtained vitals, visual & auditory measures, medical history, and prepared them for medical treatment by physicians or NP.
  • Ordered lab, x-ray, and medical supplies as directed.
  • Administered vaccinations according to immunization schedule.
  • Administered intradermal injections, including tuberculin skin, allergy testing, inhaled and oral medication, under physician supervision.
  • Performed strep tests, flu swabs, glucose testing, hemoglobin, ear irrigation, and assisted physician with circumcisions.
  • Supported patient recovery by educating family and caregivers on treatments and warning signs of complications.
  • Prepared and cleaned examination rooms at the start of the day, between patients, and at end of the day.
  • Utilized health system standards to clean and sterilize medical instruments.
12/2017 to 04/2018 Student Nurse Intern Trinity Health Corporation | Berwyn, IL,
  • Assessed and documented vital signs, pain levels, input & output, to report abnormalities to licensed nurse for evaluation.
  • Shadowed nursing staff to analyze patient conditions and learn hands-on skills.
  • Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Assisted in collecting specimens for culture & sensitivity or cytology; performed ultrasounds, urinary catheterization, and cystoscope.
  • Contributed to team efficiency, optimal patient flow, and accuracy in treatments by maintaining patient confidentiality, and detailed reports and records.
06/2010 to 11/2014 Bilingual Administrative Assistant Pacific Seafood | South Bend, WA,
  • Provided top-notch administrative functions including typing, filing, answering phones, preparing reports, special events, and records maintenance.
  • Maintained priest´s schedules including appointments, conference calls, and travel arrangements.
  • Created professional documents such as letters, reports, and presentations as requested by staff members.
  • Completed complex, specialized administrative work, including the creation of computer forms, templates, and tables, financial and operational reports.
  • Coordinated logistical needs for office meetings including proper documentation, notices, reminders, location, food, printing relevant materials, and transcribed meeting recordings.
Full Professional
Native/ Bilingual

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Resume Overview

School Attended

  • Cambridge Institute of Allied Health And Technology
  • ICPR Junior College

Job Titles Held:

  • Triage Nurse
  • Medical Assistant
  • Student Nurse Intern
  • Bilingual Administrative Assistant


  • Associate Degree in Nursing
  • Associate of Science

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