- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Experienced Automotive Technician with 3+ years in restoring vehicles, diagnosing problems and repairing damages. Ready to leverage knowledge and abilities to pursue a career advancement with your organization. Bringing my experience and knowledge from the years of being a mechanic for the US Army and to further my knowledge with your organization.
- Installing equipment
- System repairs
- Inspecting vehicles
- Scheduled services
- Brake systems understanding
- Replacing parts
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- Maintenance procedures
- Routing inspections
- Managing parts
- Sorting
- Issue resolution
- Transporting and delivery
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Service Coordinator, 03/2021 to Current
Quinn Group, Inc. – Oxnard, CA,
- Designed individualized service plans that took into account clients' goals and preferences.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Upheld client satisfaction by designing accurate and detailed timelines for Toyota services and alerting clients of changes.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Organized ongoing maintenance schedules to boost system performance.
- Reviewed technical documentation to complete equipment maintenance and repair.
Toyota Technician, 09/2020 to Current
Bronco Motors – Boise, ID,
- Executed diagnostics, troubleshooting and evaluations on toyota vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Performed safety and emissions inspections.
- Diagnosed malfunctions and developed effective resolutions with minimal oversight.
- Completed customer orders and services according to manufacturer specifications.
- Communicated issues to supervisor and helped develop solutions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Changed, rotated and balanced tires.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Wrote work orders and updated accounts in workshop computer.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained cleanliness, safety and efficiency of garage.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Automotive Lube Technician, 03/2020 to Current
Amdocs – Alpharetta, GA,
- Used Equipment to dismount and mount tires to perform air checks, rotations and rebalances.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Organized and regulated shop inventory to minimize waste, decreasing excess Number%.
- Topped off all fluids in vehicle engines to lubricate, protect and cool engine.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Suggested additional services to customers in order to meet upsell goals.
- Utilized Type and Type electronic tools to locate and correct malfunctions such as wheel bearings issues and ignition problems.
- Checked fluids, tires, brakes and other systems as part of Number-point inspection.
- Completed fluid checks on automobiles through Action and Action.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Worked alone or in team-based systems to complete up to Number oil changes each day.
- Cleaned engines to prevent rust formation and remove dirt and grime, using engine degreaser and scrubbing brushes.
- Kept shop areas neat, clean and free of safety hazards.
- Greeted customers and answered questions about oil changes and other services.
- Communicated issues to supervisor and helped develop solutions.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
Light Wheel Vehicle Mechanic, 02/2017 to Current
US Army – City, STATE,
- Deployed to Iraq from 2017 of September to 2018 of May as a Light Wheel Vehicle Mechanic to support and maintain the vehicles that were used for their missions
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections
- Communicated issues to leaders and helped develop solutions
- Worked on M-ATV, MaxxPro, HMMWV, HEMTT, FMTV and forklift vehicles to repair engines, transmissions and electrical systems
- Supervised and mentored 10 team members and facilitated daily operations to drive business growth
- Maintained fleet vehicles in good working order with preventive and corrective maintenance expertise
- Repaired brake, exhaust, electrical and other systems to optimal specifications
- Delegated and supervised vehicle body work to ensure efficiency and profitability
- Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties
Technology Specialist, 01/2021 to 03/2021
Treasure Coast Toyota Of Stuart – City, STATE,
- Executed setup and breakdown of all equipment, including Bluetooth systems for Toyota customers.
- Set up and operated audio and visual connections for more than 200 plus Toyota customers.
- Maintained continuous knowledge of current and newly developed Toyota audio technology, making proactive suggestions to improve customer satisfaction and knowledge.
- Coordinated inventory supplies and equipment to maximize vehicle location productivity.
Car Salesman, 11/2020 to 03/2021
Treasure Coast Toyota – City, STATE,
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Negotiated vehicle prices and secure financing for customers.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Responded to customer enquiries via telephone and email.
- Maintained compliance with all service, quality, and regulatory standards.
- Increased overall quality of used inventory through effective trade-in and auctioning policies.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
High School Diploma: , Expected in 05/2016
Treasure Coast High School - Port Saint Lucie, FL
GPA:
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