Tmc Technician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

My goal is to grow professionally in positions that contribute to my community in a positive way while also being able to provide for my family. I enjoy challenges and problem resolution.

  • Class A CDL
  • CIC certified crane operator TB
  • Ability to troubleshoot and problem solve in high stress environments
  • Exceptional Safety records
  • Extensive use of hydraulic bucket trucks and cranes
  • Extensive use of handheld power tools
  • Strong Leadership abilities
  • Customer service experience
  • Design principles
  • Issue Analysis
  • Team Training
  • Written/Verbal Communication
  • Mechanical Knowledge
Work History
Operations Technician, 03/2021 to Current
Dupont De Nemours Inc. Deepwater, NJ,
  • Responsibilities include fabrication of signs per MUTCD standards.
  • Responsible for inspection and logging of signs that need to be fabricated and replaced.
  • Responsible for working nights and performing retroreflectivity testing to make sure signs are still properly visible while in night time conditions.
  • Responsible for inputting sign log data into Microsoft Access software.
  • Responsible for Emergency on call sign repair using handheld power equipment, utility trucks, and freightliner crane truck.
  • Daily use of computer software including Microsoft Word,Microsoft Excel, and Microsoft Access.
TMC Technician, 04/2019 to 03/2021
Dupont De Nemours Inc. Durham, NC,
  • Daily use of advanced traffic management systems (ATMS)hardware/software.
  • Monitor CCTV systems/wall for roadside emergencies/hazards and dispatch the appropriate units to the scene(PD,EMS,FIRE,HELP Operators etc..).
  • Daily use of dynamic message signs(DMS)the messages input into the DMS must provide timely,reliable,accurate and relevant information about the current traffic/road conditions ahead.
  • Must file incident logs/departmental reports using ATMS and other office based computer software Microsoft Word,Excel etc.
  • Had to exhibit excellent customer service skills and professionally answer and make phone calls from various emergency agencies in fast paced high stress situations while also making accurate and professional reports of the information being obtained and or given.
  • Was assigned as one of 3 people to the Presidential VIP team to help coordinate the safe movement of former President Trumps motorcade when in Nashville. This included working hand and hand with other government agencies including the Secret Service,THP,Metro PD, and Airport Police.
  • I was given the title of "Lead 2nd Shift Technician" while at the TMC. This title allowed me to operate in the supervisory role in the absence of my shift supervisor or any other shift supervisors. I was tasked with making sure the other employees performed their duties in a safe,professional, and timely manner.
  • While at the TMC I was appointed as the "TMC Liaison" to attend monthly virtual meetings with the software engineers and other TDOT regions to discuss any changes that should be made or tips for operating the new "SmartWay Central Software" that was implemented. I was also tasked with finding ways to maximize operator efficiency when using Central Software including the re-design of certain aspects of the software itself.
Operations Technician, 12/2018 to 04/2019
Tesla Chesterfield, MO,
  • Responsible for repairing, maintaining and replacing signs on TN state routes and interstates per MUTCD guidelines.
  • Duties include daily operation of power tools including impact wrenches, drills, -concrete saws, jack hammers, angle grinders and various hand tools.
  • Had to obtain and maintain Class A CDL and CIC crane operator licensing.
  • Responsible for operating hydraulic crane trucks and bucket trucks in close proximity to high volume traffic while maintaining a safe work zone for the public and workers on the site.
  • Overhead signs on interstates required me to attach myself to the sign while wearing a harness and various fall stop systems and work above oncoming traffic while maintain a safe work zone for myself, my crew, and vehicles passing underneath us.
Electrical Technician, 03/2010 to 09/2016
Berry Plastics Bristol, RI,
  • Duties; Assist head electrician with commercial/industrial installations, repairs, maintenance calls.
  • Position required me to assist in trouble shooting and diagnosing various issues with low voltage machinery/equipment and operating systems.
  • Responsible for correctly and professionally installing low voltage equipment such as lighting, control panels, receptacles, etc.
  • Extensive use of handheld power tools including but not limited to, Hammer drills, core drills, hydraulic knockout sets, power drills, band saws,angle grinders,concrete saws.
  • Extensive use of hydraulic aerial lifts including telescoping and scissor style lifts.
Assistant Supervisor, 10/2004 to 07/2008
Wolf Tree Experts City, STATE,
  • Duties; Nashville Electric service contractors.
  • I was responsible for supervising and overseeing the duties of approximately 20-30 employees while maintaining trees and shrubbery in close proximity to high voltage utility lines.
  • I had my chemical applicator certification, high voltage electrical conductor and line clearance certification.
  • I worked with NES customers daily to resolve issues or concerns regarding the work taking place at both residential and commercial addresses.
  • I was responsible for the safety of my crew along with the customers and pedestrians that were in close proximity to our work zones.
  • This position required me to be on call 24/7 and be able to respond in a timely manner should an emergency arise (Outages caused by severe weather conditions) which was a common occurrence.
  • I was dispatched to countless local emergency storm calls and a total of 3 National Emergencies.
  • National Emergencies I were dispatched to include Louisiana in September of 2005 for hurricane Katrina,Second was to Porum Oklahoma in early January of 2007 for an ice storm,and my final National emergency storm response was to Miami Oklahoma in December of 2007 for another ice storm.
  • While working these areas that were declared National - Emergencies my responsibilities included- coordinating with area managers, regional managers and local electrical departments to help plan and execute a safe and effective redistribution of power through the hardest hit areas.
  • While working in these National Emergency situations I was also responsible for making sure our crews had the proper equipment to complete the task at hand, often needing to be flown in from across the country due to the severity of the situation.
  • Extensive use of both 55' and 75' Hydraulic bucket trucks including Altec booms,HighRanger booms, and Liftall booms. Both telescoping and telescoping scissor lifts. On International, GMC and Ford chassis. Models include but not limited to the Altec LR860E70,HighRanger XT55,LiftAll LM70-2MS.
  • Extensive use of Vermeer wood chippers, including Vermeer BC 1800XL's,Vermeer BC1230A's,Vermeer BC1250A's, Vermeer 1800XL's.
GED: , Expected in 11/1999
NTS - Nashville, TN,
  • Class A CDL
  • CIC Crane Certification
  • Rigger/Signal Person 101
  • Line Clearance Tree trimmer certification
  • Tennessee Department of Transportation Flagging certification

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School Attended
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Job Titles Held:
  • Operations Technician
  • TMC Technician
  • Operations Technician
  • Electrical Technician
  • Assistant Supervisor
  • GED

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