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technical architect implementation specialist resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Executive Profile Summary

Results-driven leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding clients. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 15 years of experience to new role dedicated to achieving exceptional results on tight timetables.

Professional Experience
01/2021 to Current
Technical Architect /Implementation Specialist Deloitte Washington, IN,
  • Effectively leads the team of developers and implemented several web applications, websites, intranet as well as internal business applications and intranet.
  • Designs, develops and implements secure, online finance reporting system reducing cost and time by 40%.
  • Develops and implements an account management system and saved $450, 000 by replacing a vendor application.
  • Develops strategies, best practices, and processes for all products as well as internal and external training.
  • Creates and maintains current documentation, user guides, training materials, and tutorials for all internal and external users.
  • Completed 70+ hours of training in job-related programs, software and data management systems.
03/2011 to 01/2021
Brand Strategist Spartannash Edina, MN,
  • Strong track record of success driving revenue through discovering, prospecting, creating new business and growing and retaining existing business.
  • Leading and facilitating a collaborative strategic and creative team by inspiring, listening to, editing, and molding the direction of the work
  • Serve as a client-facing partner to the sales leads, attending (and sometimes leading) client meetings, boot camps, and marketing summits.
  • Leading the creation compelling decks and idea storylines, meeting with executive-level clients, and helping to produce brand initiatives on the platform
  • Managed day-to-day inquiries and requests related to corporate messaging, naming, ingredient branding, and co-branding.
  • Demonstrated track record of negotiating, structuring, and closing complex brand partnerships.
  • Assisted in the planning and strategy for packaging, marketing, media and public relation activities in support of commercialization plans.
02/2009 to 11/2010
College Lifestyle Marketing Representative Island Def Jam Records City, STATE,
  • Production of marketing materials and literature by collecting, proofreading and reviewing information then inputting, editing, retrieving, and copying data, text and graphics as needed.
  • Managed marketing material updates to online libraries, industry partners, website and databases.
  • Provided event production management for marketing events and exhibitions including event logistics and coordination of event staff.
  • Led or participates in projects that will improve department efficiency and strengthen customer loyalty.
  • Built strong internal and external relationships through clear communications, collaborative efforts and use of a pleasant, friendly style.
  • Managed leads from various sources such as phone inquiries, tradeshows and conferences, web inquiries and the marketing and sales team.
  • Utilized the customer resource management (crm) database and helps to accurately maintain the infrastructure of the database.
01/2008 to 12/2010
Promotions Manager WHBC 96.3 City, STATE,
  • Developed new partnerships and audiences to increase WHBC 96.3 radio station awareness.
  • Managed promotional trades with partner venues, and other promotional partners.
  • Strategist, created, coordinated and executed promotional plans for the show.
  • Institutional efforts made through events, fairs, festivals, conferences, partnerships, and networking opportunities.
  • Created and drove vibrant show- and series-related and press stunts for radio station engagements.
  • Coordinated budgets and expenses prior to expenditures and documentation for show settlement.
  • Managed production and distribution of promotional materials, including flyers, posters, point of purchase.
Skills
  • Proficient in Microsoft Office
  • Critical Thinking
  • Active Listening
  • Time Management
  • Brand Management
  • Vendor/partner relationships
  • Implementation and configuration
  • Contract negotiation expertise
  • Project plan understanding
  • Revenue growth
  • Staff coaching and mentoring
  • Software upgrades
  • Application installations
  • Business workflows
  • Programming and design skills
  • Sales strategy familiarity
  • Project planning
  • Promotions planning skills
  • Market research expertise
  • Market trend analysis
  • Social media management
  • Marketing material design
  • Survey coordination
  • Data collection processes
  • Business performance analysis
  • Campaign planning
  • Promotion development
  • Budget formulation
  • Organization and efficiency
Education & Training
Expected in to to
Master of Science: Business Intelligence
Full Sail University - Winter Park, FL
GPA:
Expected in to to
Bachelor of Arts: Communications
Howard University - Washington, D.C.
GPA:
Certifications
  • Certified Professional SCRUM Master I (PSM I)
  • SAFe SCRUM (still in progress)
  • ServiceNow CSA Certified (still in progress)
  • AWS Cloud Practioner (still in progress)
  • Partner Pre-sales Alliances and Channel Ecosystem (ACE) Fundamentals
  • Automated Test Framework (ATF) Fundamentals
  • United Way of Greater Atlanta: Volunteer Involvement Program (VIP)

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Resume Overview

School Attended

  • Full Sail University
  • Howard University

Job Titles Held:

  • Technical Architect /Implementation Specialist
  • Brand Strategist
  • College Lifestyle Marketing Representative
  • Promotions Manager

Degrees

  • Master of Science
  • Bachelor of Arts

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