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Soil Technician Resume Example

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SOIL TECHNICIAN
Professional Summary
A competent IT support professional with a proven track record of providing specialist technical and helpdesk support. Extensive experience of working in the front line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills.
Core Qualifications
  • Extensive knowledge of the methodology and techniques of data processing
  • In-depth knowledge of using and troubleshooting computer peripheral equipment
  • Vast knowledge of industry current software and hardware 
  • Adept at identifying and resolving computer performance issues
  • Proficient in Microsoft Word, Excel, Access, Powerpoint, Outlook and Visio
  • ​Knowledgeable in Windows X, Windows Vista, Windows 7 and Mac OS X
  • Experienced in McAfee, Avast, AVG, Norton
  • Deploying new hardware, server backups & evaluating new software & security risks
  • Provide secondary support for LAN administration
Experience
Desktop Support Specialist
October 2013 to May 2014Willscot Corporation － Las Vegas , NV
  • Took anywhere between 20-60 calls on a day to day basis
  • Provided configuration support for both Microsoft Office Suite and Adobe Acrobat
  • Provided exceptional customer service on a daily basis, including taking extra steps towards ensuring the end user is 100% satisfied
  • Performed periodic backups and maintenance of key systems
  • Maintained and supported remote clients.
IT Support Specialist
September 2014 to April 2016Momentum Oil & Gas － City , STATE
  • Recorded Problems and resolution details in the Remedy ticketing system.
  • Installed, configured and maintained all desktop, laptop workstation and software systems for office users.
  • Maintained and troubleshot Operating Systems including Windows XP Windows 7 and MAC OS X.
  • Provided maintenance, installation and configuration of network and workstation hardware and software
  • Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions
Education
Associate of Applied Science : Information Technology Support Specialist, 2016HCC － City, StateGPA: 3.4
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Resume Overview

School Attended

  • HCC

Job Titles Held:

  • Desktop Support Specialist
  • IT Support Specialist

Degrees

  • Associate of Applied Science : Information Technology Support Specialist , 2016

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