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Scale Technician Resume Example

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JH
SCALE TECHNICIAN
Professional Summary

Experienced Technician with over 20 years of experience in Scale operations , Food management, and Production Supervision . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Efficient and driven Manager bringing demonstrated abilities in reading technical documentation and conducting root cause analysis on diverse equipment and components gained during 20+ years of technical experience. Smoothly organize supplies, tools and teams to achieve work targets. Collaborate on complex issues to meet tight schedules.

Food Management with over 20 years of successful experience in Production and Manufacturing . Recognized consistently for performance excellence and contributions to success in Food industry. Strengths in communication and leadership backed by training in Maintenance ,HACCP, GMP, and Production

Work History
Acme Scales - Scale TechnicianSan Leandro, CA10/2018 - Current
  • Removed and replaced malfunctioning and worn parts to maximize system longevity and performance.
  • Located and addressed electrical connection issues such as frayed wires and worn insulation to prevent larger problems.
  • Kept robust spare parts inventory based on expected needs to minimize downtime.
  • Installed, tested and calibrated commercial electrical equipment to meet use demands.
  • Efficiently installed electrical systems and components with careful analysis of technical schematics and specifications.
  • Organized and managed smooth preventive maintenance tasks such as evaluating part functionality, cleaning components and removing old seals and gaskets.
  • Applied functional knowledge and troubleshooting abilities to isolate and diagnose diverse faults.
  • Identified and corrected defects to bring completed products in line with tolerances.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Increased customer satisfaction by resolving Product or Service issues.
Grain Craft - Scale House OperatorWichita, KS08/2010 - 09/2018
  • Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
  • Greeted customers and provided excellent service to internal and external clients.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
  • Guided operators to correct railcar location.
  • Operated weigh scales and issued tickets when necessary.
  • Used Software to track products as they arrived at and departed from facility.
  • Dispatched orders to drivers for efficiency.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Communicated with operators to share information related to product.
  • Followed up with customers to handle delays or other issues.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Hiland Dairy Foods - Cooler SupervisorWichita, KS02/2000 - 08/2010
  • Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained store equipment, including computers, printers and fax machines.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
  • Negotiated manufacturing service agreements and quality standards.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Skills
  • Quality inspections
  • Electrical diagnostics
  • Team Management
  • Supervision
  • Communications
  • MS Office
  • Process Improvement
  • Customer Service
  • Regulatory Compliance
  • First Aid/CPR
  • Problem Resolution
  • Component installations
  • Voltage meters
  • Organization
  • Team Building
  • Operational Improvement
Education
09/2012IAOMWichita, KSMilling: Food Technology And Processing
12/2019State of California Weights And MeasureOakland CaMaster of Business Administration: Calibrations
07/1997Mission High SchoolSan Francisco, CA
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Resume Overview

Companies Worked For:

  • Acme Scales
  • Grain Craft
  • Hiland Dairy Foods

School Attended

  • IAOM
  • State of California Weights And Measure
  • Mission High School

Job Titles Held:

  • Scale Technician
  • Scale House Operator
  • Cooler Supervisor

Degrees

  • Milling : Food Technology And Processing
    Master of Business Administration : Calibrations

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