revenue cycle specialist iii resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Experience
01/2012 to Current
Revenue Cycle Specialist IIIMarmic Fire Safety – Logan, WV,
Analyze complex accounts for proper follow-up.
Identify, gather data, document and solve operational, system, and payer issues.
Work with clinical staff to resolve problems, improve operations and provide exceptional customer service.
Process denials by auditing files, researching procedures and diagnostic codes to determine proper reimbursement.
Participants in workshops and other training opportunities to remain current on procedures, regulations and industry
updates.
Monitors the timeliness of response to inquiries and prepares "root cause" analysis to identify factors creating
dissatisfaction toward.
Identifies ways to improve current processes within the Health System.
Identifies discrepancies in data, suggests process improvements, and assists with actions for resolution.
02/2013 to 06/2014
Employee Engagement SpecialistJccs Of North America – Little Neck, NY,
Developed and communicated positive employee relations strategies and retention initiatives that foster and promote
a culture of excellence within JHH.
Recognized and analyzed patterns in employee data (i.e.
Metrics such as employee survey results and labor turnover
etc.) to shape engagement activities, increase impact and evaluate success.
Researched and worked with vendors and other departments to build employee engagement initiatives.
Served as a point person on several employee engagement and communication projects including companywide
picnic, contests, meeting logistics, budget summaries, etc., to ensure all engagement programs are successfully
implemented.
Worked closely with the Communications and Marketing Departments to designs regular employee engagement
communication vehicles.
04/2000 to Current
Youth Program DirectorHigher Dimensions Christian Center – City, STATE,
Planned and executed activities to promote life-skills, academics and spiritual development for the youth and
millennials in the community to include but limited to (work study programs, Fitness and health, job readiness, etc.).
Set project timelines and kept team on task to complete milestones according to schedule.
Conducted meetings with leaders to determine project intent, marketing strategies and budget.
Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
Negotiated and finalized contracts with new and existing organizations for projects and events.
Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
Provided ongoing direction and leadership for program operations.
Partnered with community organizations to implement programs and activities that are beneficial to the community
needs.
Identified appropriate marketing channels and target customers for events and projects.
Worked closely with the youth and millennials to provide the most authentic and trusting atmosphere.
10/2008 to 02/2011
Admin Coordinator/Billing SpecialistHCR ManorCare – City, STATE,
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Compiled, formulated and edited letters and correspondence for review and approval.
Prepared agendas, documented minutes and scheduled meetings.
Clerical duties such as screening and answering calls, ordered office supplies, drafted contracts and budgets,
provided information and answered questions for the facility, patients and staff.
Participated in monthly A/R reviews and maintained and updated collections tracking spreadsheet to help organize
payment information.
Communicated effectively and extensively with other departments to resolve claims issues.
Located errors and promptly refiled rejected claims.
Education
Expected in December 2018 to to
Bachelor of Science: Management Studies, Business Management, Marketing University of Maryland - , GPA:
Expected in May 2015 to to
Associates of Applied Science: Management Studies Community College of Baltimore County - , GPA:
Summary
Talented and Fastidious Program and Events Coordinator bringing more than 19 years of experience to the industry. Expert
in all elements of event planning, including marketing, vendor management, contract negotiations, timeline development and
budget administration. Work closely with director and senior leadership to provide updates and status reports. Ensure
excellent customer services while building and maintaining client relationships. Strong people management skills and ability
to coach, lead and develop team. Self-motivated and hard-working professional seeking to bring my many years of
experience to a growing organization.
Interests
AWARDS, CERTIFICATES & ACTIVITIES
, Certified Special Event Specialist (CSEP) 2010
Certified Wedding Planner 2011
Certified Patient Account Technician - (CPAT) 2017
Certifications in first aid and CPR 2014
Youth Zumba Fitness Instructor 2014 - Present
Manage schedules: Schedule meetings, prepare materials and ensure that follow up correspondence is sent in a timely manner
Assist with all aspects of travel including making travel arrangements through university travel management system:
Preparing a detailed itinerary.
Schedule high school visits.
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