revenue cycle specialist resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Proven skills in revenue cycle management for medical facilities such as Physical Medicine and Rehab,Dermatoogy, Dental, Podiatry. Proficient in reducing debt, collecting payments and collaborating with insurance companies to resolve concerns. Talented communicator and practiced multitasker. Detail-oriented Revenue Cycle Specialist with a systematic nature and good grasp of billing processes. Successful planner and problem-solver. Ready to apply Over 20 years' experience and take on a challenging role. Experienced medical billing professional adept at working with Athena,ECW (E-Clinical, Medicsoft and CPT.AND ICD codes. Analytical and knowledgeable specialist offers effective resolutions for current concerns and ideas for future improvements. Proactive and tenacious with adaptable nature and superior work ethic. Efficient Revenue Cycle Analyst with oVER 20 years of increasing responsibility in mEDICAL industry. Track record of increasing cash flow and reducing bad debt exposure. Well-poised for supervisory role. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

  • Collecting payments
  • Paperwork management
  • Records coordination
  • Expertise in Claims coding
  • Claims review
  • Insurance collaboration
  • Medical billing
  • Skilled in Athena,ECW,Medisoft and AltaPoint Practice Management,Medisys,Clearing House Thru Trizetto,
  • Billing and budgeting reviews
  • Insurance Verification
  • Research and oversight
  • Authorization procedure implementation
  • Revenue cycle process improvements
  • Insurance billing
10/2019 to Current
Revenue Cycle Specialist Virta Health Corp Boston, MA,
  • Identified and corrected payment problems involving patients or third-party payers.
  • Contacted insurance providers to check patient coverage.
  • Reached out to responsible companies and individuals to collect on outstanding debts.
  • Produced accounting reports and provided targeted recommendations for improving revenue standing.
  • Detailed key revenue cycle information into thorough presentations to deliver to executives and management team.
  • Boosted job efficiency by working closely with other analysts so that tasks and processes could be streamlined and duplication was avoided.
  • Participated in [Timeframe] revenue cycle processes, coordinating work of [Number] team members focused on maximizing profitability and increasing revenue.
  • Monitored revenue status and created detailed reports for senior management.
  • Managed billing and collection processes as part of [Number]-member team.
  • Extracted and defined record and file data and compared it to business operations information to better understand revenue cycles.
01/2019 to 12/2019
Scheduling Coordinator Pacific Medical Centers Fullerton, CA,
  • Gathered personal and insurance information from each patient.
  • Assisted patients in filling out pre-appointment paperwork.
  • Helped patients complete paperwork and explained processes and procedures.
  • Answered 100 average daily phone calls to schedule appointments and address patient inquiries.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
06/1994 to 01/2019
Medical Office Manager Cleveland Eye Clinic Avon, OH,
  • Managed daily office operations for clinic, including scheduling staff, oversight of patient scheduling policy, hours of operation, [Task] and [Task].
  • Supervised patient billing, collection and financial counseling and assisted with cash posting.
  • Supervised cleaning staff and coordinated equipment maintenance activities.
  • Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
  • Coordinated logistics for internal and external staff meetings and conferences.
  • Interviewed, hired and trained medical office teams and conducted performance reviews.
  • Performed data entry and processing into system databases and troubleshot minor computer issues.
  • Maintained and managed filing, chart keeping and organizational systems for practice.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
  • Organized and maintained documents, files and records.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Ordered office equipment and supplies after researching vendors and obtaining quotes.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Performed billing, collection and reporting functions for 1 office generating over $200,000.00 annually.
Education and Training
Expected in 01/1976
Westinghouse High - Pittsburgh, PA,
Expected in 06/1978
Certificate of Attendence: Medical Assisting
Medical Terminology - New Kensington, PA,

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Resume Overview

School Attended

  • Westinghouse High
  • Medical Terminology

Job Titles Held:

  • Revenue Cycle Specialist
  • Scheduling Coordinator
  • Medical Office Manager


  • GED
  • Certificate of Attendence

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