Renovation Technician Resume Example
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RENOVATION TECHNICIAN
Professional Summary
Results-oriented professional with 17.5+ years of experience and a proven knowledge of renovation, project management, and vendor relations. Aiming to leverage my skills to successfully fill the Maintenance Supervisor role at your company.
Work History
Renovation Technician, 12/2018 to 01/2020Education Realty Trust Inc., Washington , DC
- Completed daily service orders with-in 24 to 48hrs
- Completed vacant apartments before their scheduled move-in dates
- Maintained cleanliness of property and buildings
- Managed daily workloads by planning and scheduling assignments and projects
- Improved operations by working with team members and residents to find workable solutions
- Finalized work on building systems by completing basic carpentry and other finish work
- Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations
- Installed and repaired gas lines and hot and cold water lines
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional
- Installed and replaced water heaters, drain pipes and water supply lines
- Cleaned drains along with plumbing fixtures using such tools as drain auger and water jet and removed clogs
- Performed locksmithing tasks by installing new locks, door handles and door closers
- Replaced HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment
- Investigated and resolved resident complaints to foster satisfaction
- Procured information from various vendors to ensure cost-effective purchasing
- Met with vendors or suppliers to discuss products used in repair work
- Performed quarterly preventative maintenance practices on all apartments and infrastructures
- Worked within legal scope of local and state codes
- Repaired or replaced defective equipment parts, using hand and power tools and reassembled equipment
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Maintained accurate and detailed records of all parts used for services orders and vacant apartments
- Managed available parts, tools and materials inventory to maintain prompt response capability
- Performed emergency on-call work, after hours during evenings, weekends and some holidays
- Collaborated daily with property G/M be it personally, cell-phone or text message to resolve maintenance issues, improve operations and provide exceptional customer service
Appliance Service Technician 1, 07/2010 to 05/2018Pangea Real Estate, Indianapolis , IN
- Serviced Whirlpool, Maytag, Samsung, LG, GE and many other top name brand appliances.
- Completed 5 to10 in home service calls per day.
- Provided outstanding customer service daily.
- Gave accurate and detailed quotes to customers prior to starting work.
- Billed customers for repair work and collected money.
- Explained findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, fixing and restoring machines to peak performance.
- Facilitated repairs by disassembling defective and broken equipment.
- Analyzed and identified equipment root causes and initiated correction actions.
- Educated customers on use, care and adjustments of appliances.
- Inspected equipment to diagnose operational issues.
- Reviewed technical documentation to perform accurate repairs on diverse equipment.
- Accurately completed service reports and warranty forms.
- Monitored materials inventory and requested items for restocking for each job.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Maintained positive relationships with all customers.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
- Maintained industry knowledge through continuing education, training and monitoring of industry publications.
- Worked with Sears customers to understand failure requirements and provide exceptional Appliance In Home Repair Services.
- Collaborated daily with Tech-Manager daily be it personally, cell phone, text or e-mail.
Maintenance Technician, 08/2009 to 07/2010Hyatt, Vail , CO
- Completed daily service orders within 24 to 48hrs
- Completed vacant apartments before their scheduled move-in dates
- Maintained cleanliness of property and buildings
- Managed daily workloads by planning and scheduling assignments and projects
- Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance
- Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs
- Performed locksmithing tasks by installing new locks, door handles and door closers
- Finalized work on building systems by completing basic carpentry and other finish work
- Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations
- Performed minor wall repair to maintain walls, including installing drywall and removing wallpaper
- Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces
- Replaced HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems
- Installed and replaced water heaters, drain pipes and water supply lines
- Cleaned drains along with plumbing fixtures using such tools as drain auger and water jet and removed clogs
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment
- Investigated and resolved customer complaints to foster satisfaction
- Procured information from various vendors to ensure cost-effective purchasing
- Met with vendors or suppliers to discuss products used in repair work
- Performed quarterly preventative maintenance practices on all apartments and infrastructures
- Used trowels, gauge lines, air hammers, plumb bobs and chisels to set mortar, bricks, blocks and stones
- Repaired or replaced defective equipment parts, using hand and power tools and reassembled equipment
- Maintained accurate and detailed records of all parts used for services orders and vacant apartments
- Ordered parts, supplies, and equipment from catalogs and suppliers, or obtained them from storeroom
- Performed onsite safety practices such as labeling chemicals, maintaining Safety Data Sheets and ordering any PPE equipment and supplies
- Performed emergency on-call work, after hours, during evenings, weekends and some holidays
- Collaborated with Property Manager or Maintenance Supervisor be it personally, cell-phone or text message to resolve maintenance problems, improve operations and provide exceptional customer service
Maintenance Supervisor, 10/2001 to 06/2009Fountainglen Operations Inc, City , STATE
- Supervised daily operations, including employee performance, preventive maintenance and safety
- Supervised three employees to which I coached them on their daily duties and delegated tasks to them
- Coordinated efficient maintenance schedules to keep systems running at peak levels
- Conducted or arranged for worker training in safety, repair, maintenance techniques, operational procedures or equipment use
- Recommended and initiated personnel actions, such as hires, promotions, transfers, discharges or disciplinary actions
- Enhanced resident satisfaction ratings by motivating team members to strengthen quality and increase productivity
- Improved operations by working with team members and residents to find workable solutions
- Completed daily service orders within 24 to 48hrs
- Completed vacant apartments before their scheduled move-in dates
- Maintained cleanliness of property and buildings
- Managed the maintenance departments daily workloads by planning and scheduling assignments and projects
- Investigated and resolved resident complaints to foster satisfaction
- Procured information from various vendors to ensure cost-effective purchasing
- Met with vendors or suppliers to discuss products used in repair work
- Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies
- Implemented and performed quarterly preventative maintenance practices on all apartments and infrastructures
- Communicated with local Fire Marshall, back flow inspectors, state elevator inspectors and any other jurisdictions governing the community
- Worked within legal scope of local and state codes
- Repaired or replaced defective equipment parts, using hand and power tools and reassembled equipment
- Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs
- Finalized work on building systems by completing basic carpentry and other finish work
- Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet resident's needs
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations
- Installed and repaired gas lines and hot and cold water lines
- Installed and replaced water heaters, drain pipes and water supply lines
- Cleaned drains along with plumbing fixtures using such tools as drain auger and water jet and removed clogs
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional
- Performed locksmithing tasks by installing new locks, door handles and door closers
- Replaced HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces
- Performed custodial duties to maintain facility interior by shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures
- Maintained accurate and detailed records of all parts used for services orders and vacant apartments
- Ordered parts, supplies, and equipment from catalogs and suppliers, or obtained them from our storeroom
- Implemented and performed onsite safety practices such as labeling chemicals, maintaining Safety Data Sheets and ordering any PPE equipment and supplies
- Monitored safety compliance to maintain strict standards and protect team members from harm
- Oversaw onsite safety compliance to safety regulations and OSHA standards
- Inspected and maintained facilities to maximize cleanliness and support upkeep targets
- Organized and implemented yearly maintenance operating budgets
- Performed emergency on-call work, after hours, during evenings, weekends and some holidays
- Collaborated daily with Property Manager and or Maintenance Director be it personally, cell-phone or text message to resolve maintenance issues, improve operations and provide exceptional resident services
Education
Certificate, HVAC Installation And Repair, 01/1994
MAINSTREAM ENGINEERING CORP. - City
High School Diploma
San Gorgonio High School - City, State
Certifications
HVAC Universal CFC & EPA Clean Air Section 608 Certifcation
Leadership
I am an active rabbit, chicken, woodworking and small engines volunteer leader in the Bloomington Boosters 4-H Club
- www,linkedin.com/in/michael-e-york-jr-3a3975165
Skills
- HVAC
- Roofs
- Gutters
- Drywall
- Masonry
- Painting
- Flooring
- Widows
- Electrical
- Plumbing
- Carpentry
- Door Locks
- Housekeeping
- Carpet cleaning
- Appliance Repair
- Dropped Ceilings
- Boilers & Hot water heaters
- Garage door & Garage door openers
- Exercise & Weightlifting equipment
- Swimming pools, spas, ponds & fountains
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Resume Overview
School Attended
- MAINSTREAM ENGINEERING CORP.
- San Gorgonio High School
Job Titles Held:
- Renovation Technician
- Appliance Service Technician 1
- Maintenance Technician
- Maintenance Supervisor
Degrees
- Certificate , HVAC Installation And Repair 01/1994
High School Diploma
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