Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Links
  • www.linkedin.com/in/michael-york-jr3a3975165
Professional Summary

Experienced Maintenance Supervisor with over 17.5 years of proven experience in the apartment maintenance industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Project estimation and bidding
  • Skilled with both hand and power tools
  • Remodels and new construction
  • Operational improvement
  • Maintenance and repair
  • Staff management
  • Preventive and reparative maintenance
  • Deadline management
  • Strong written and verbal communication skills
  • Strong mechanical skills
  • Plumbing
  • Supervisory experience
  • Good multitasker
  • Strong team player
  • Troubleshooting expert
  • HVAC experience
  • Problem solving ability
  • New construction and renovation
  • Equipment installation
  • Troubleshooting skills
  • Roofing
  • Landscaping
  • Budgeting
  • Preventative maintenance
  • Residential construction
  • Electrical installation and repair
  • Carpentry
  • Drywalling
  • Service-oriented mindset
  • Project management
  • Scheduling strength
  • Documentation
  • Mechanical expertise
  • Safety awareness
  • Painting
  • Regulatory compliance
  • Lighting fixture maintenance
  • Masonry repairs
  • Steam boilers
  • Flooring work
  • Groundskeeping
Work History
Renovation Technician, 12/2018 to 01/2020
Education Realty Trust Inc.Woodbridge, VA,

Completed daily service orders – Completed vacant apartments before the scheduled move-in dates – Maintained cleanliness of property and buildings – Managed my daily workloads by planning and scheduling assignments and projects – Completed daily plumbing, electrical, carpentry, appliance repair and HVAC work the property – Investigated and resolved customer complaints to foster satisfaction – Procured information from various vendors to ensure cost-effective purchasing – Performed quarterly preventative maintenance practices on all apartments – Worked within the legal scope of local and state codes – Repaired or replaced defective equipment parts, using hand and power tools and reassembled equipment – Maintained accurate and detailed records of all parts used for services orders and vacant apartments – Collaborated daily with the G/M be it personally, cell-phone or text message to resolve maintenance issues, improve operations and provide exceptional customer service

Appliance Service Technician, 07/2010 to 05/2018
Abbott LaboratoriesColumbus, GA,

Diagnosed and troubleshot problems, fixing and restoring machines to peak performance – Demonstrated increased knowledge of company products and equipment – Explained findings to customers and outlined repair or service options – Analyzed and identified equipment root causes and initiated correction actions – Billed customers for repair work and collected money – Trained customer, employees and managers on machine use and maintenance – Inspected equipment to diagnose operational issues – Reviewed technical documentation to perform accurate repairs on diverse equipment – Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth – Worked with Sears customers to understand failure requirements and provide exceptional Appliance In Home Services – Collaborated daily with my Tech-Manager daily be it personally, cell phone, text or e-mail.

Maintenance Technician, 08/2009 to 07/2010
Rangewater Real EstateOlive Branch, MS,

Completed daily service orders – Completed vacant apartments before the scheduled move-in dates – Maintained cleanliness of property and buildings – Managed my daily workloads by planning and scheduling assignments and projects – Completed daily plumbing, electrical, carpentry, drywall, masonry, painting, flooring install/repair, pond maintenance, appliance repair and HVAC work the property – Investigated and resolved customer complaints to foster satisfaction – Procured information from various vendors to ensure cost-effective purchasing – Met with vendors or suppliers to discuss products used in repair work – I performed quarterly preventative maintenance practices on all apartments and infrastructures – Repaired or replaced defective equipment parts, using hand and power tools and reassembled equipment – Maintained accurate and detailed records of all parts used for services orders and vacant apartments – Ordered parts, supplies, and equipment from catalogs and suppliers, or obtained them from the storeroom – Performed on the job safety practices such as labeling chemicals, maintaining Safety Data Sheets and ordering any PPE equipment and supplies – Collaborated with Property Manager or Maintenance Supervisor be it personally, cell-phone or text message to resolve maintenance problems, improve operations and provide exceptional customer service.

Maintenance Supervisor, 10/2001 to 06/2009
FountainGlen Operations Inc.City, STATE,

Supervised three employees to which I coached them on their daily duties and delegated tasks to them – Trained and managed maintenance personnel and subcontractors – Conducted or arranged for worker training in safety, repair, maintenance techniques, operational procedures or equipment use – Recommended and initiated personnel actions, such as hires, promotions, transfers, discharges or disciplinary actions – Completed daily service orders – Completed vacant apartments before the scheduled move-in dates – Maintained cleanliness of property and buildings – Managed the maintenance department daily workloads by planning and scheduling assignments and projects – Completed daily plumbing, electrical, carpentry, drywall, masonry, painting, swimming pool, spa, fountain, pool heater, carpet cleaning, apartment cleaning, flooring install/repair, dropped ceiling, appliance repair, HVAC, exercise and weightlifting equipment work the property – Investigated and resolved customer complaints to foster satisfaction – Procured information from various vendors to ensure cost-effective purchasing – Met with vendors or suppliers to discuss products used in repair work –Implemented and performed quarterly preventative maintenance practices on all apartments and infrastructures – Communicated with local Fire Marshall, back flow inspectors, state elevator inspectors, and any other jurisdictions governing the community – Worked within the legal scope of local and state codes – Repaired or replaced defective equipment parts, using hand and power tools and reassembled equipment – Maintained accurate and detailed records of all parts used for services orders and vacant apartments – Ordered parts, supplies, and equipment from catalogs and suppliers, or obtained them from the storeroom – Implemented and performed on the job safety practices such as labeling chemicals, maintaining Safety Data Sheets and ordering any PPE equipment and supplies – Organized and implemented the yearly maintenance operating budget – Collaborated daily with Property Manager and or Maintenance Director be it personally, cell-phone or text message to resolve maintenance issues, improve operations and provide exceptional customer service

Education
High School Diploma: , Expected in 06/1989
San Gorgonio High School - San Bernardino, CA
GPA:
  • Graduated with 2.97 GPA
Certifications

HVAC Universal CFC & EPA Clean Air Section 608 Certification

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Resume Overview

School Attended

  • San Gorgonio High School

Job Titles Held:

  • Renovation Technician
  • Appliance Service Technician
  • Maintenance Technician
  • Maintenance Supervisor

Degrees

  • High School Diploma

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