Energetic, assertive and adaptable employee with extensive experience in various fields and multitasking in challenging situations. Focused on driving productivity by leveraging advanced teaching and administrative support skills. Dedicated to maintaining open lines of communication with leadership and colleagues. Committed to meeting critical deadlines.
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- Provided pastoral care and support to children and ensured a secure and clean environment to learn.
- Promoted calm, disciplined classroom setting for successful learning.
- Assisted with the development of children's personal/social and language abilities.
- Supported the development of children's basic skills, including physical coordination, motor skills, speech and communication.
- Encouraged children's creative development through stories, songs, games, drawing and imaginative play.
- Shared knowledge gained with other practitioners and parents.
- Observed, assessed and recorded each child's progress.
- Ensured the health and safety of children and staff is maintained.
- Created colorful, attractive displays for bulletin boards and hallways.
➔ CRM:
- Identified, researched, and resolved customer issues using the computer system.
- Researched billing issues and provided customers with product and service information.
- Recognized, documented and alerted the supervisor of trends in customer calls.
- Reported any network issues in customer's areas to the concerned teams.
➔ Sales:
- Up-sold products and services.
- Sold data and voice services to existing customers.
- Convinced customers to upgrade packages and/or buy additional services.
- Maintained and updated sales activity records in tracking system.
- Specialization: Human Resources
➔ Communication Skills
➔ Coping with Change
➔ Solving Problems
➔ Time Management
➔ Writing Reports
➔ Presentation Skills.
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