(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Energetic, assertive and adaptable employee with extensive experience in various fields and multitasking in challenging situations. Focused on driving productivity by leveraging advanced teaching and administrative support skills. Dedicated to maintaining open lines of communication with leadership and colleagues. Committed to meeting critical deadlines.

  • Flexible working hours
  • Student motivation
  • On-demand tutoring
  • Confidence building
  • Personalized learning plans
  • People skills
  • Friendly, positive attitude
  • High-energy attitude
  • Microsoft Office expertise
  • Customer relations
  • Office equipment proficiency
  • Sales expertise
  • Adaptive team player
  • Verifying data accuracy
  • Data transcription
  • Error identification
  • Filing and data archiving
  • Administrative support specialist
  • Customer service-oriented
  • Data Entry
  • Editing skills
  • Cultural understanding
  • Document evaluations
  • Audio translations
  • Calm under pressure
Education and Training
University of Wales Cairo, Egypt, Expected in 09/2015 Bachelor of Science : Mass Communication - GPA :
  • Major in Public Relations and Advertising
  • 3.063 (B) GPA
Sakkara Language School Cairo, Egypt, Expected in 08/2011 High School Diploma : - GPA :
  • Leadership Development Program, 7 Cups - In-Progress
  • Understanding lesson planning, British Council - 2020
  • Engaging with CLIL (Curriculum, Unit and Lesson Planning.), British Council - 2020
  • Wedding Planning and Event Organizing Course, Akrevia - 2020
  • Aerial Hoop (Beginner), Aerial Grace - 2020
  • Leadership Camp, Rotaract - 2018/2019
  • Make-up Artist Professional Course - 2016
  • Edexcel Essential Work Skills Program - 2014

- Specialization: Human Resources

➔ Communication Skills

➔ Coping with Change

➔ Solving Problems

➔ Time Management

➔ Writing Reports

➔ Presentation Skills.

North Country Academy - Assistant Teacher
Cypress, TX, 07/2014 - 08/2014

- Provided pastoral care and support to children and ensured a secure and clean environment to learn.

- Promoted calm, disciplined classroom setting for successful learning.

- Assisted with the development of children's personal/social and language abilities.

- Supported the development of children's basic skills, including physical coordination, motor skills, speech and communication.

- Encouraged children's creative development through stories, songs, games, drawing and imaginative play.

- Shared knowledge gained with other practitioners and parents.

- Observed, assessed and recorded each child's progress.

- Ensured the health and safety of children and staff is maintained.

- Created colorful, attractive displays for bulletin boards and hallways.

Vodafone UK - International Customer Service Agent
City, STATE, 06/2013 - 09/2013

➔ CRM:

- Identified, researched, and resolved customer issues using the computer system.

- Researched billing issues and provided customers with product and service information.

- Recognized, documented and alerted the supervisor of trends in customer calls.

- Reported any network issues in customer's areas to the concerned teams.

➔ Sales:

- Up-sold products and services.

- Sold data and voice services to existing customers.

- Convinced customers to upgrade packages and/or buy additional services.

- Maintained and updated sales activity records in tracking system.

Arabic :
Native/ Bilingual
Negotiated :
English :
Native/ Bilingual
Negotiated :
French :
Negotiated :
Spanish :
Negotiated :

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School Attended

  • University of Wales
  • Sakkara Language School

Job Titles Held:

  • Assistant Teacher
  • International Customer Service Agent


  • Bachelor of Science
  • High School Diploma

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