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prototype technician lead technician resume example with 19+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Hardworking Automotive Technician with 19 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Complete full restorations of vehicle systems by employing testing, repair and replacement skills. Specialize in Auto vehicles, including Honda and Hybrid. Skilled at inspecting issues, estimating costs and building relationships with customers. Offering 19 years of related experience and desire to positively impact business operations with hardworking and dependable attitude.

Proven skills in completing light and heavy repairs to electrical, mechanical and other vehicle systems. Specializes in Honda automobiles and always pursuing ways to further knowledge, learn new procedures and help team complete customer orders.

Dependable automotive professional with Honda certification and expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.

Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Experienced Automotive Technician with 19+ years in restoring vehicles, diagnosing problems and detailing interiors. Specific expertise in diagnostics and repair of Honda automobiles and light-duty trucks.


Productive Shop Forman and professional shop operator keeps safety and customer satisfaction front and center. Versatile repair and maintenance technician with 19+ years of experience working with automotive tools and components. Timely with engine diagnostics and repair estimates.


Skills
  • Multitasking and Prioritization
  • Safety Policies and Procedures
  • Hybrid and Electric Vehicle Service
  • Ignition Wiring
  • Coordination with Service Team
  • Attention to Detail
  • Valid Driver's License
  • Mechanical Troubleshooting
  • Computerized Diagnostics
  • Dealership and Factory Standards
  • Component and System Testing
  • Engine Tuning and Analysis
  • Work Orders and Documentation
  • Problem Solving
  • Customer Relations
  • Willing to Learn
  • Physical Stamina
  • Work Area Cleanliness
  • Hardworking and Dedicated
  • Specification Reading
  • Air Conditioning Service
  • Vehicle Operation and Assessment
  • Emissions Controls
  • Decision Making
  • Electrical System Maintenance
  • Wheel Alignment
  • Diagnosis and Repair
  • Fluid Replacement
  • Service Schedule Coordination
  • Hazardous Materials Disposal
  • Transmission Repair and Rebuilding
  • Visual Inspection
  • Battery Changing
  • Hand and Power Tool Operation
  • OSHA Compliance
  • Basic Mathematics
  • Documentation and Recordkeeping
  • New Employee Training
  • Service Sales
  • Expectations Management
  • Coolant Flush
  • Spanish Fluency
  • Electric Motor Installation
  • Clean Driving Record
  • Oil Changes
  • Safe Chemical Handling
  • Schematic Interpretation
  • Power Steering Repair
  • Quality Assurance
  • Preventative Maintenance
  • Warranty Service
  • Reliable Transportation
  • Aftermarket Component Installation
  • Spark Plug Replacement
  • Time Management
  • System and Component Calibration
  • Scheduled Maintenance Planning
Work History
01/2022 to Current
Prototype Technician/Lead Technician Martin Marietta Granite Falls, MN,
  • Planned, scheduled and delegated daily work to team of employees.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Implemented, configured and optimized safety standards.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Reported on findings and made proactive and targeted recommendation to senior leaders.
  • Mapped process workflows to enhance understanding of procedures.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Scheduled preventive and predictive maintenance actions based on failure analysis.
  • Monitored employee actions for adherence to safety procedures.
  • Assisted engineers in developing, building and testing prototypes and products.
  • Reviewed production schedules and streamlined processes.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Managed, fixed and maintained up-to-date knowledge on fleet.
  • Developed corrective action plans and prevention strategies to improve product reliability.
  • Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues.
  • Monitored ticket resolution rates, confirming quick and effective technical service call outcomes and producing [Result].
01/2021 to Current
Certified Honda Master Technician Estes Express Lines, Inc. Stafford, VA,
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
  • Examined new and replacement parts to uncover defects.
  • Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Changed, rotated and balanced tires on different types of vehicles.
  • Performed safety and emissions inspections.
  • Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
  • Delegated jobs to subordinates and monitored quality of work.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
10/2016 to 12/2020
Foreman Buena Park Honda City, STATE,
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Checked equipment to determine if maintenance was required.
  • Reworked positions and workflow based on individual abilities and production targets.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Communicated daily with vendors to keep project fully operational.
  • Established clear priorities and production quality standards.
  • Verified completed projects met approved time, quality and cost estimates.
  • Assessed quality control report data from Honda Interactive Network to monitor and detect issues with quality of final products.
  • Interviewed, hired and trained new workers.
  • Attended 1 weekly on-site meetings with subcontractors and clients per month.
  • Arranged beneficial deals with suppliers for materials to stay within budget limitations.
  • Set and revised production schedules to meet changing demands.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Ran production reports to help senior leadership make accurate operational plans and decisions.
  • Planned project resources by assigning funds, materials and staff throughout lifecycle of projects.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Meticulously tracked parts and equipment used on each job site.
  • Evaluated incoming materials for quality and amounts ordered.
11/2002 to 10/2016
Shop Foreman Norm Reeves Honda City, STATE,
  • Used hand and power tools, equipment and instruments accurately.
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
  • Oversaw maintenance and repair of shop equipment.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Directed daily operations of team of 14 technicians and shop professionals.
  • Trained and coached employees to improve performance and skills.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
  • Managed materials inside shop and at job locations.
  • Developed strong relations with company associates, reducing turnover by 100% within 6 years.
  • Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 4-member management team with related direct reports.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
  • Coordinated project workflows for departments.
  • Cultivated professional working relationships with peers and supervisors.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Managed staff hiring, training, and supervision.
  • Supervised ongoing daily production phases.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Sped up completion of orders by 50% resulting in rapid delivery and increased customer satisfaction.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Oversaw, coached and evaluated 14 service employees.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Provided personalized, friendly and knowledgeable automotive services to drive customer satisfaction, increase new account production and attain each monthly target.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Coordinated schedules and reviewed work performance for staff.
Education
Expected in 03/2008 to to
Master Tech : Automotive Mechanics
American Honda - Torrance ,
GPA:
Expected in 09/2002 to to
Advanced Diagnostic Specalist : Automotive Technology
California Career School - Anaheim, CA
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • American Honda
  • California Career School

Job Titles Held:

  • Prototype Technician/Lead Technician
  • Certified Honda Master Technician
  • Foreman
  • Shop Foreman

Degrees

  • Master Tech
  • Advanced Diagnostic Specalist

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