Service-oriented Pharmacy Technician Trainee with extensive medical terminology knowledge and the ability to compound medications. Skilled at maintaining drug inventory levels and providing exceptional customer service. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
skills
ERP Software
Equipment Cleaning and Maintenance
Cleaning and Sanitizing
Inventory Tracking
Payment Processing
Wholesale Ordering
Dispensing Medications
Verbal and Written Communication
Prioritization and Organization
Prescription Pricing
Storage Maintenance and Security
Patient Profile Setup
Medication Storage and Labeling
Detail-Oriented
Prescription Order Verification
Prescription Refill Fulfillment
Recordkeeping and Documentation
Customer Service
Chemical Handling
Answering and Routing Calls
Relationship Building
Data Entry
Medication Documentation
Cash Register Operations
Microsoft Office
Staff Leadership
Creative Thinking
HIPAA Compliance
Analytical Thinking
Employee Training
Drug Compatibility Software
Medical Machine Maintenance
Resolving Complaints
Medical Insurance Claims Processing
Medication and Equipment Invoicing
Time Management
Medical Coding
Data Analysis
Aseptic Techniques
Work History
Pharmacy Technician Trainee, 05/2021 to Current Johns Hopkins Medicine – Bethesda, MD,
Counted, measured, and compounded medications following standard procedures.
Collected co-payments or full payments from customers.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Aided customers in understanding how to properly take medications.
Assisted with filling of over 60 prescriptions daily.
Monitored drug interactions for customers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Sales Associate, 12/2020 to Current Radiant Logistics, Inc. – Woodridge, IL,
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Achieved perfect attendance and on-time record.
Maintained records related to sales, returns and inventory availability.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Waitress, 01/2016 to 01/2021 Cache Creek Casino Resort – Brooks, CA,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stayed up-to-date on menu changes to help customers make food choices.
Checked identification for minimum age for sale of alcoholic beverages.
Used cash registers and credit card machines to cash out customers.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Kept server areas clean and stocked to increase efficiency while working tables.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Prepared specialty desserts for customers including Creme Brulee and cheesecake.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Inspected dishes and utensils for cleanliness.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Education
No Degree: Pharmacy Technician, Expected in Forsyth Technical Community College - , GPA:
No Degree: Pharmacy Technology, Expected in Pharmacy Technician University - Online , GPA:
High School Diploma: , Expected in 06/2013 Ronald W Reagan High School - , GPA:
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